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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hay Hostel - Hanoi

2-star2 stars
19 Hang Manh, Hang Gai, Hoan Kiem, Hanoi, 10000, Vietnam

Hostel with bar/lounge, near Hoan Kiem Lake
  • Free local cuisine breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It’s cosy and clean with an attached bathroom (I was staying in a shared dormitory). Our…Dec 15, 2018
  • The girl at front desk was great. Spoke good. She so helpfull with the tours and giving…Feb 17, 2020

Hay Hostel - Hanoi

More Info: 6823 2342

from S$35
  • Double or Twin Room
  • Triple Room
  • Bed in 6-Bed Mixed Dorm Room
  • Bed in 4-Bed Female Dorm Room
  • Standard Shared Dormitory, Mixed Dorm, Balcony
  • City Quadruple Room, 2 Double Beds
  • Standard Double or Twin Room

What’s around Hay Hostel - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hanoi Old City Gate - 12 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 24 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Ngoc Son Temple - 10 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 16 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 12 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

Food and drink
  • Free local cuisine breakfast daily
  • Bar/lounge
  • Microwave in a common area
  • Refrigerator in a common area
Things to do
  • Ecotours nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Slippers
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Stay connected
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping

Hay Hostel - Hanoi’s small print

Also known as

  • Hay Hostel Hanoi
  • Hay Hanoi
  • Hay Hostel Hanoi
  • Hay Hostel Hostel/Backpacker accommodation
  • Hay Hostel Hostel/Backpacker accommodation Hanoi

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 235000.0 per day

Cribs/Infant beds are available for VND 150000.0 per day

Airport shuttle service is offered for an extra charge of VND 414000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hay Hostel - Hanoi

  • Are pets allowed at Hay Hostel?
    Sorry, pets aren't allowed.
  • Is airport shuttle service offered by Hay Hostel?
    Yes, an airport shuttle is available. The charge is VND 414000 per vehicle one-way.
  • What are the check-in and check-out times at Hay Hostel?
    You can check in starting at 2 PM. Check-out time is noon.

Recent reviews

Fabulous 8.6 From 38 reviews

Very good 8.0
Loved the room and the staff was super friendy! Breakfast was also great:)
Chandler, hk1 night trip with friends
Good 6.0
It was ok at first. I was treated well and staff was responding to my needs. At the end that all changed. Receptionist was rude, non helping and very frustrated to my questions. All I asked was for a grab to a destination. All she says I don't understand you over and over. She spoke English to other Guest. Hmm something is not wright here. Was I glad I left of course. Why would I want to deal with psycho staff. Would I come back...Ahhh NOPE....
Jonathon, us8 night business trip
Exceptional 10.0
Great stay
We had a great stay. The private room and shower was modern and spacious. The staff are young, energetic and very helpful. The area is very central for shopping, nightlife and restaurants. We recommend this hotel and will be back if we visit Vietnam again.
Suzanne, us4 night romance trip
Very good 8.0
Want to miss your flight? Please check in to Hay!
Clean place. Good beds. Nice location. However, the staff... they seem friendly, but don’t think for a second that they care about you as a customer or their jobs. The manager is alright, but if he’d be anything close to serious he would change the entire reception staff. They give you a tourist map and point out some random stuff. They spend all day playing with their phones and as you walk in you’re gonna have to ask for their attention even though you’re right in front of them. They forgot to charge a lady for her stay and sent her away in a cab. Then they realized their mistake and called the driver and had him turn the cab around so they could collect the money from her. The poor woman didn’t understand what was going on, and she was in serious danger of missing her flight. All of this because they don’t care to pay attention to their job, at all, which is what they’re paid to do. So, don’t waste your money here. Oh, and if someone at Hay Hostel is going to reply to this in the tone of “I’m sorry you didn’t like to stay with us”, then please do tell who likes to pay to be treated like air, have to ask the staff to do their job and worry about all the bookings they do for you. Cause who knows if it’s actually booked or done? Thank you Hay for reminding me what bad service is like.
Cronje Martti, us3 night trip
Exceptional 10.0
Amazing Beds, Even More Amazing Staff
The staff at Hay Hostel was absolutely amazing. Always smiling and always greeting their guests. Anything I needed, they were more than happy to help. The beds were super comfortable as well with a privacy curtain. Such a pleasant stay!
Benjamin, us1 night trip
Exceptional 10.0
Brilliant gem of a hostel
Hay hostel is a little gem of a place. The staff are friendly and knowledgable and helped book tours and recommended some great activities , walks and eateries too. Everything was walkable, especially the night market and lake, only 5 mins away The dorm was immaculate and comfy with curtains for privacy air con and a fan in the bed space along with a personal light and PowerPoints Toiletries are provided and there’s also breakfast thrown intoo! And all for a really great date! Totally recommended
Nicholas, gbOther trip

Hay Hostel - Hanoi

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