Sheraton Hanoi West

Property class: 5 and above
Luxury hotel with spa, near My Dinh National Stadium

Choose dates to view prices

At Sheraton Hanoi West, you'll be a short five-minute drive from My Dinh National Stadium and The Garden Shopping Center. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and international cuisine is served at Market Café, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour health club.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is S$172
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed, City View

A modern hotel room with a large bed, a flat-screen TV, a small table, and a view of the city.

Club Room, 1 King Bed, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Single Beds, City View

A modern hotel room with two beds, a TV, a dining table, and a city view.

Club Room, 2 Single Beds, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 2 Single Beds, City View

A modern hotel room with a large bed, a smaller bed, a desk, and a chair. There is a window with a view of buildings.

Premier Room, 2 Single Beds, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed, City View

A modern hotel room with a large bed, a seating area with a table, and a TV.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large window, a sofa, a bed, and a nightstand.

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

A modern hotel room with a large window, a sofa, a small table, a desk, and a bed.

Suite, 1 Bedroom, City View

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Studio, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Club Studio, 1 King Bed, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 Bedroom, City View

A hotel room with a large bed, a desk with a TV, a chair, and a view of the cityscape.

Premium Suite, 1 Bedroom, City View

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, City View

A modern hotel room with a large bed, a smaller bed, a desk, and a chair. There is a window with a view of buildings.

Deluxe Room, 2 Single Beds, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms

A modern apartment with a dining area, kitchen, and living space.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 3 Bedrooms, City View

A modern hotel room with a large window offering a city view, a sofa, a dining table with chairs, and a flat-screen TV.

Apartment, 3 Bedrooms, City View

  • City view
  • 132 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Executive Suite, 1 King Bed, City View

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Presidential Suite, 1 King Bed

  • City view
  • 207 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Map
36 Le Duc Tho Street, Tu Liem Ward, Hanoi, 10000

What's nearby

  • Viettel Complex - 1 min walk - 0.1 km
  • Hanoi Indoor Games Gymnasium - 7 min walk - 0.6 km
  • My Dinh Aquatics Centre - 12 min walk - 1.0 km
  • My Dinh National Stadium - 13 min walk - 1.1 km
  • The Garden Shopping Center - 6 min drive - 3.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Ga Phuc Yen Station - 27 min drive
  • Hà Đông Station - 28 min drive
  • Lê Đức Thọ Station - 18 min walk
  • Cầu Diễn Station - 26 min walk

Restaurants

  • ‪Sheraton Club Lounge - ‬1 min walk
  • ‪Lotteria - ‬10 min walk
  • ‪Vit34 - ‬8 min walk
  • ‪Phở 100 - ‬8 min walk
  • ‪Pho Bien - ‬3 min walk

About this property

Sheraton Hanoi West

  • At Sheraton Hanoi West, you'll be a short five-minute drive from My Dinh National Stadium and The Garden Shopping Center. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and international cuisine is served at Market Café, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour health club.

At a glance

Hotel size

    • 510 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room

Children

    • Babysitting*
    • Free supervised childcare

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free secured on-site self-parking
    • On-site carport

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Conference centre (4499 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Spa

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Market Café – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Sky Bar – On-site rooftop bar. Reservations are required. Open daily.
Lobby Lounge – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21.5 to 22 for adults and USD 10.5 to 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 PM and 9:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 21 September 2026 to 10 October 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 26.2 per night

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hanoi West
Crowne Plaza Hotel Hanoi West
Crowne Plaza West Hanoi
Crowne Plaza West Hanoi Hotel Hanoi
Crowne Plaza West Hanoi Hotel
Crowne Plaza West Hanoi
Hyatt Regency West Hanoi
Sheraton Hanoi West Hotel
Sheraton Hanoi West Hanoi
Sheraton Hanoi West Hotel Hanoi

Frequently asked questions

Does Sheraton Hanoi West offer free cancellation for a full refund?

Yes, Sheraton Hanoi West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Hanoi West?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Hanoi West?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Hanoi West?

Yes, there's free self parking.

What are the check-in and check-out times at Sheraton Hanoi West?

You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Sheraton Hanoi West and nearby?

Sheraton Hanoi West has a spa and an outdoor pool, as well as a 24-hour health club and a garden.

Are there restaurants at or near Sheraton Hanoi West?

Yes, Market Café offers international cuisine and garden views.

What's the area around Sheraton Hanoi West like?

Sheraton Hanoi West is a short 13-minute walk from My Dinh National Stadium and 7 minutes' walk from Hanoi Indoor Games Gymnasium.

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Reviews

Sheraton Hanoi West Reviews

9.0

Wonderful

9.2

Cleanliness

7.0

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious, plentiful, and offered a wide variety of options. (10 reviews)
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Popular mentions

Service staff
Breakfast
Room

Reviews

Verified review

10/10 Exceptional

Great service, clean and roomy.
Verified review

10/10 Exceptional

The Sweet room we stayed in was excellent! Very spacious with two bedrooms and emperor space in the living room and dining area. Breakfast buffet was also great with good international selections, including Vietnamese favorites. The best of all was the hospitality of the staffs. I would highly recommend it for a family trip.
Verified review

10/10 Exceptional

Staff was incredibly knowledgeable
Verified review

10/10 Exceptional

It’s quite and there’s was lot of food options .Especially the breakfast was good.
Verified review

10/10 Exceptional

The entire staff was outstanding. The concierge service above and beyond expectations.
Verified review

10/10 Exceptional

Breakfast and meeting room are brilliant! Some hotel staff do not understand English though.
Verified review

10/10 Exceptional

Very nice, good service and spa. Fitness center was also nice but the treadmills wernt working great.
Verified review

10/10 Exceptional

I arrived early in the morning before the check in time and the staff allowed me to use the shower to freshen up before my business meeting. Made a huge difference.
Verified review

10/10 Exceptional

I had a room with a kitchen and a living room. It was like a residential apartment with ALL the facilities - a microwave, washing machine, electric stove, refrigerator, pots and pans, you name it.
Verified review

10/10 Exceptional

Overall impression of Sheraton is that the staff are amazing. I checked in very late in the morning yet the staff was polite and quick with the check-in process. When I checked out I had to rush to the airport to catch my plane and 'Rosie' picked up a taxi since the grab driver was asking to pay in cash when I didn't have any. And she even gave us a hanoi keyring as a small gift. I would definitely recommend this place!
Verified review

10/10 Exceptional

Great stay and was there for business. Breakfast was with many stations and options.
Verified review

10/10 Exceptional

Everything excellent, recommended
Verified review

10/10 Exceptional

Everything was perfect. And I will use it again next time.
Verified review

10/10 Exceptional

GOOD
Verified review

10/10 Exceptional

I love jjajangmyen and shinramyen. That was good choice.
Verified review

10/10 Exceptional

Good hotel
Verified review

6/10 Good

Nice hotel

Nice hotel with friendly staff
Verified review

10/10 Exceptional

Lovely hotel with great staff and the visit was too short. Really excellent breakfast. Will definitely stay again.
Verified review

10/10 Exceptional

Good
Verified review

8/10 Very good

Hotel fantastic only problems it miles out of Hanoi
Verified review

10/10 Exceptional

Friendly staffs and helpful.
Verified review

10/10 Exceptional

Recommended. Hotel is clean n beautiful
Verified review

10/10 Exceptional

All the staff are always polite.
Verified review

10/10 Exceptional

Everything was perfect
Verified review

10/10 Exceptional

Everything is good I like it