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Grand Mercure Hanoi

5.0 star property
Luxury hotel with spa, near Temple of Literature

Choose dates to view prices

In the heart of Hanoi, Grand Mercure Hanoi offers a serene retreat with a poolside bar and lush garden. Enjoy body treatments at the onsite spa, dine on Vietnamese cuisine at one of two restaurants, or connect to WiFi in your room. Guests rave about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
The current price is S$185
includes taxes & fees
10 Apr - 11 Apr

Why we love this property

Spa sanctuary
A full-service spa offers daily treatments, from body scrubs to massages. The hotel also features a sauna, hot tub, and steam room for ultimate relaxation.
Art deco charm
Marvel at the elegant art deco architecture adorning this luxury hotel. A garden oasis awaits in the heart of the city centre, creating a visual feast.
Foodie paradise
Culinary adventures await at two Vietnamese restaurants with vegan options. Bars and organic, locally-sourced dishes enhance the experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Grand Deluxe, King Bed, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe, King Bed, High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Club lounge access

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Club lounge access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Club lounge access (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, Club lounge access

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
9 CAT LINH, QUOC TU GIAM, Hanoi, 10000

What's nearby

  • Temple of Literature - 3 min walk - 0.3 km
  • Train Street - 10 min walk - 0.9 km
  • Ho Chi Minh Mausoleum - 13 min walk - 1.1 km
  • St. Joseph's Cathedral of Hanoi - 20 min walk - 1.7 km
  • Hoan Kiem Lake - 5 min drive - 2.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 17 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lộc-Ally Restaurant - ‬1 min walk
  • ‪Grand Mercure Executive Lounge - ‬1 min walk
  • ‪bún ốc Anh Phường - ‬3 min walk
  • ‪Hương Ốc - ‬4 min walk
  • ‪Phở Lý Quốc Sư - ‬1 min walk

About this property

Grand Mercure Hanoi

When you stay at Grand Mercure Hanoi, you'll be within a 15-minute walk of Ho Chi Minh Mausoleum and Temple of Literature. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking on site
    • Limited on-site parking (max 1 space per unit)
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Fence around the pool
  • Lifeguard on-site

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4133 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles
  • Hospital bed available

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water
  • High chair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Limitless Sky Lounge – On-site rooftop bar.
On-site venue No. 2 – This restaurant specialises in Vietnamese cuisine. Open daily.
The Dining Pavilion – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 577500 for adults and VND 290000 for children
  • Airport shuttle service is offered for an extra charge of VND 1800000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs VND 1800000 (one-way)

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Hanoi Hotel
Grand Mercure Hanoi Hanoi
Grand Mercure Hanoi Hotel Hanoi
Grand Mercure Hanoi (Opening End of 2020)

Frequently asked questions

Does Grand Mercure Hanoi offer free cancellation for a full refund?

Yes, Grand Mercure Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Hanoi?

Yes, there's an outdoor pool.

Are pets allowed at Grand Mercure Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Mercure Hanoi?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Grand Mercure Hanoi?

Yes, an airport shuttle is available. The charge is VND 1800000 per vehicle one-way.

What are the check-in and check-out times at Grand Mercure Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Grand Mercure Hanoi and nearby?

Grand Mercure Hanoi has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Grand Mercure Hanoi?

Yes, there are 2 on-site restaurants, featuring Vietnamese cuisine.

What's the area around Grand Mercure Hanoi like?

Grand Mercure Hanoi is in Dong Da, a short 14-minute walk from Ho Chi Minh Mausoleum and 6 minutes' walk from Temple of Literature.

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Reviews

Grand Mercure Hanoi Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was wide ranging and very good with many delicious options. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Food

Reviews

10/10 Exceptional

Very good hotel
Antoine, 1-night trip

10/10 Exceptional

Overall excellent. However, the location is a bit far from downtown Hanoï. We ate at the restaurant on the 2nd floor and supper was excellent. Pastries at the same restaurant in the morning were not that fresh.
Luc, 1-night trip

10/10 Exceptional

Everything was great. The staff were exceptionally nice and helpful.
Andrew, 3-night trip

10/10 Exceptional

Clean room and facilities , staff were attentive and met all our needs professionally
Sara, 6-night trip

10/10 Exceptional

Rooms arrangement, nice and helpful staffs, location is near Quốc Tư giám.
Quan, 1-night trip

10/10 Exceptional

Lovely hotel, truly a 5 star stay in Hanoi!!!
Melissa Sue, 2-night trip

10/10 Exceptional

Very friendly helpful staff. Very nice clean and beautiful Hotel. Best value for the price.
Tobi, 4-night trip

10/10 Exceptional

Great stay. Room was great, breakfast was delicious and beautiful property
Sarah, 1-night trip

10/10 Exceptional

Decent hotel

Great option for Hanoi
Antonina, 1-night trip

10/10 Exceptional

Superb experience for the value
Jamil, 1-night trip

10/10 Exceptional

Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.
Rajesh, 2-night trip

10/10 Exceptional

Great hotel in Hanoi.

Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.
Tracy, 5-night trip

10/10 Exceptional

Beautiful hotel, lovely room, helpful staff. Convenient location.
Natasha, 4-night trip

10/10 Exceptional

Beautiful five star hotel at exceptional price, highly recommend.
Ryan, 1-night trip

10/10 Exceptional

Best place to stay in hanoi!
nah, 3-night trip

10/10 Exceptional

We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Judy, 1-night trip

10/10 Exceptional

Wonderful hotel…friendly and helpful staff! I would stay here again
Christina, 2-night trip

10/10 Exceptional

Nice hotel, worth to try.
YA-HSUAN, 2-night trip

10/10 Exceptional

Very Nice

Beautiful rooms and all in excellent condition. Good and obliging service. Not many dining options suitable for foreigners around the hotel.
1-night trip

10/10 Exceptional

Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment.
TUAN, 4-night trip

10/10 Exceptional

Fabulous. The service was impeccable. Would definitely stay again

10/10 Exceptional

Loved this place so much. Design of the hotel is immaculate
Nana, 2-night trip

10/10 Exceptional

The hotel is new and walkable to the old and French quarters. The rooftop pool and bar is nice. Staff were super attentive and friendly. Buffet breakfast has lots of good options.
Bilal, 3-night trip

10/10 Exceptional

The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff.
Eduardo, 7-night trip

10/10 Exceptional

Choice for breakfast was pretty much only the large buffet.
Chris, 5-night trip