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Novotel Suites Hanoi

4.0 star property
Family-friendly hotel with 3 bars/lounges, near Indochina Plaza Ha Noi

Choose dates to view prices

Novotel Suites Hanoi puts you within a 15-minute walk of Indochina Plaza Ha Noi and features a rooftop terrace and a free children's club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, which serves local and international cuisine and is open for breakfast, lunch and dinner. There are 3 bars/lounges, a 24-hour fitness centre and in-room conveniences such as fridges and microwaves.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Babysitting
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is S$113
includes taxes & fees
30 May - 31 May

Why we love this property

Flavourful dining options
Local and international cuisine awaits at this hotel's restaurant with three bars. Buffet breakfast offers vegetarian, vegan, organic, and local options.
Poolside perfection
The outdoor pool area at this hotel features umbrellas for shade while kids splash in their own children's pool.
Spa-like sleep retreat
Float into dreamland on hypo-allergenic bedding. Blackout drapes ensure complete darkness, while free minibar items await after a rainfall shower.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 2 Single Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom, Terrace

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom, Terrace

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Penthouse, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Penthouse, 2 Bedrooms

  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

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9.0 out of 10, Wonderful, 1,086 reviews
The price is S$152
includes taxes & fees
1 Jun - 2 Jun
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About the area

Map
5 Duy Tan Street, Cau Giay, Hanoi

What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.7 km
  • Vietnam National University - 8 min walk - 0.7 km
  • Vietnam University of Commerce - 15 min walk - 1.3 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.2 km
  • My Dinh National Stadium - 5 min drive - 3.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Hanoi Railway Station - 22 min drive
  • Hanoi Long Bien Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks Duy Tân - ‬1 min walk
  • ‪The Coffeest - ‬1 min walk
  • ‪Aha Cafe - ‬1 min walk
  • ‪Hoàng Bèo - Bánh Tráng Cuốn Thịt Heo - ‬1 min walk
  • ‪Thịt Trâu Vĩnh Phúc - ‬1 min walk

About this property

Novotel Suites Hanoi

Novotel Suites Hanoi puts you within a 15-minute walk of Indochina Plaza Ha Noi and features a rooftop terrace and a free children's club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, which serves local and international cuisine and is open for breakfast, lunch and dinner. There are 3 bars/lounges, a 24-hour fitness centre and in-room conveniences such as fridges and microwaves.

At a glance

DONE

Hotel size

    • 151 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 3 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Rooftop Bar – On-site rooftop bar. Open daily.
Gourmet Bar – This lobby lounge only serves light fare. Open daily.
Craft B&R – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle service is offered for an extra charge of VND 1150000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 981750.0 per night
  • Airport shuttle service for children up to age 15 costs VND 1150000 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Suites Hanoi Opening March 2016 Hotel

Novotel Suites Opening March 2016 Hotel

Novotel Suites Hanoi Opening March 2016

Novotel Suites Opening March 2016

Novotel Suites Hanoi Opening May 2016 Hotel

Novotel Suites Opening May 2016 Hotel

Novotel Suites Hanoi Opening May 2016

Novotel Suites Opening May 2016

Novotel Suites Hanoi (Opening March 2016)

Novotel Suites Hanoi (Opening April 2016)

Novotel Suites Hanoi Hotel

Novotel Suites Hanoi (Opening May 2016)

Novotel Suites

Novotel Suites Hanoi Hotel

Novotel Suites Hanoi Hanoi

Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

Does Novotel Suites Hanoi offer free cancellation for a full refund?

Yes, Novotel Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Suites Hanoi?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Novotel Suites Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Novotel Suites Hanoi?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Novotel Suites Hanoi?

Yes, an airport shuttle is available. The charge is VND 1150000 per vehicle one-way.

What are the check-in and check-out times at Novotel Suites Hanoi?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Novotel Suites Hanoi and nearby?

Novotel Suites Hanoi has 3 bars and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Novotel Suites Hanoi?

Yes, Food Exchange offers local and international cuisine.

Does Novotel Suites Hanoi have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.

What's the area around Novotel Suites Hanoi like?

Novotel Suites Hanoi is a short 11-minute walk from Indochina Plaza Ha Noi and 13 minutes' walk from Vietnam National University.

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Reviews

Novotel Suites Hanoi Reviews

9.0

Wonderful

9.4

Cleanliness

7.4

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and expansive with a good variety of options. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Location

Reviews

Verified

10/10 Exceptional

Breakfast spread was awesome.
Shailesh, 1-night trip
Verified

8/10 Very good

Yes, Breakfast and rooms were good.
siddhant, 7-night trip
Verified

10/10 Exceptional

Great location, big rooms, nice breakfast.
Danny, 6-night trip
Verified

10/10 Exceptional

Clean room, helpful and friendly staff, good amenities and great location.
Trang, 10-night trip
Verified

10/10 Exceptional

Really spacious comfortable rooms
Kam Ling, 6-night trip
Verified

10/10 Exceptional

well maintain and clear environment
Sze Ming, 2-night trip
Verified

10/10 Exceptional

We booked the delux 2 bedroom apartment. The room was spacious, clean, and well equiped. It made our stay very comfortable. The staff was courteous and very helpful. The breakfast buffet was delicious and expansive. We will definitely stay here again.
Melody, 3-night trip
Verified

10/10 Exceptional

The location and facilities are good for traveling with family and the staff are so friendly. Breakfast is delicious.
JUSUNG, 3-night trip
Verified

10/10 Exceptional

My family and i had a great time in Hanoi! And it was especially great knowing we would have a great place to stay
Caleb, 4-night trip
Verified

10/10 Exceptional

Clean hotel, good service & nice food.
2-night trip
Verified

10/10 Exceptional

Clean, friendly staff good breakfast.
Andrew, 3-night trip
Verified

10/10 Exceptional

Friendly staff and quiet room
Charles, 1-night trip
Verified

8/10 Very good

It's in a business area. Good food there.
Obada, 3-night trip
Verified

8/10 Very good

The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Trinh Anh, 5-night trip
Verified

8/10 Very good

nice location and all employee are very kind to help . Good breakfast .
CHIAHUI, 1-night trip
Verified

8/10 Very good

Good business hotel in western Hanoi

Good hotel located in a newly developed neighbourhood in western Hanoi
Dan, 1-night trip
Verified

10/10 Exceptional

Repeated visit!
Yong Boon, 2-night trip
Verified

8/10 Very good

The suites were good
Vardhini, 3-night trip
Verified

10/10 Exceptional

Nice okace
Fahmi, 10-night trip
Verified

8/10 Very good

Good place and value for money.

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Linda, 1-night trip
Verified

10/10 Exceptional

next to a spa. Food is ok
Thu, 3-night trip
Verified

10/10 Exceptional

Food is okay.
Thu, 5-night trip
Verified

10/10 Exceptional

Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Tuong, 3-night trip
Verified

10/10 Exceptional

The room was spacious and clean, and I was satisfied with the comfort. There was a breakfast buffet at the restaurant, and the many types of food were all delicious. The customer service of the hotel staff was polite and appropriate, and I was able to use the hotel with peace of mind. Great hotel.
Takayuki, 3-night trip
Verified

8/10 Very good

Good location.

Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
4-night trip