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The Oriental Jade Hotel

Luxury hotel with outdoor pool, near Hoan Kiem Lake

  • Free WiFi
From
S$78

Property renovations and closures

  • The property is closed between October 10 and October 24.

Image gallery

  • The Oriental Jade Hotel
  • The Oriental Jade Hotel
  • Rooftop Pool
  • Poolside Bar
  • The Oriental Jade Hotel
The Oriental Jade Hotel. Image 1 of 101.
1 / 101The Oriental Jade Hotel
No. 92-94 Hang Trong Str., Hanoi, 10000, Hanoi, Vietnam
9.6.Exceptional.
  • Staff is very hospitable and responsive to your needs.

    Dec 30, 2020

  • Good location. Hotel condition is good. Staff services are amazing. And able to…

    Mar 5, 2020

See all 467 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Terrace
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hanoi Opera House - 13 min walk
  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Oriental Pearl Twin
  • Oriental Emerald
  • Sapphire Old Quarter View
  • Diamond Church View
  • Ruby City View
  • Gem Suite Lake View
  • Oriental Jade Terrace City View
  • O'Presidential Suite Lake View
  • Pearl Connecting
  • Emerald Connecting
  • Oriental Emerald Twin
  • Sapphire Twin Old Quarter View

What’s around

Landmarks

  • In Hoan Kiem
  • Hanoi Opera House - 13 min walk
  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 13 min walk
  • Dong Xuan Market - 15 min walk
  • Temple of Literature - 24 min walk
  • Ho Chi Minh Mausoleum - 27 min walk
  • Vietnam National Convention Center - 5.7 mi / 9.2 km
  • My Dinh National Stadium - 8.5 mi / 13.8 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 6 min drive
  • Airport shuttle (surcharge)
map
See on map
No. 92-94 Hang Trong Str., Hanoi, 10000, Hanoi, Vietnam

At a glance

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Terrace

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 675700 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 580000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for VND 928000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash.

State tax ID - 0106639879

Also known as

  • Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel
  • The Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel Hanoi
  • Oriental Jade Hotel
  • Oriental Jade Hanoi
  • Hotel The Oriental Jade Hotel Hanoi
  • Hanoi The Oriental Jade Hotel Hotel
  • Hotel The Oriental Jade Hotel
  • The Oriental Jade Hotel Hanoi
  • Oriental Jade

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between October 10 and October 24.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Oriental Jade Hotel.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Banh-mee (3-min walk), Noodle & Roll (3-min walk), and Rue Lamblot (4-min walk).
  • Yes, an airport shuttle is available. The charge is VND 580000 per vehicle one-way.
  • The Oriental Jade Hotel has an outdoor pool and a fitness center, as well as spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Saintly View

    Staff was courteous, spoke English well, room was clean and view of Saint Joseph cathedral was spectacular

    Mark, 1 night business trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very impressive and outstanding front office especially the lady manager or supervisor I cannot remember. First of all she remember the guest, she very polite way asking question and try pushing to get feedback to improve the hotel standard. Good employee. Outstanding staff.

    Tien Luon, 3 night business trip, Feb 2, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    NOT a 5 Stars

    it is not a 5 Stars hotel. Room is small even for executive suite. The reception services are poor as the booking isn't direct but thru' hotel.com. The room description is misleading. Not worth the $$ you paying.

    Brian, 2 night business trip, Jan 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service right in the middle of Old Quarters

    The hotel itself was wonderful, in great condition and the rooms were a little small - but that was probably because of the location. The service (especially the reception) is exceptional! They helped us with trip itineraries, translated Vietnamese menus and gave wonderful food recommendations. The breakfast selection is limited but that’s not too much of an issue. The location itself is prime, really close to the lake and main shopping district!

    Simon, 3 night family trip, Dec 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff went above and beyond to celebrate our mother’s birthday, arrange dinner reservations, book cars, and take care of any requests. Special thanks to Sam at the front desk for being so professional and gracious. She is a gem!

    Elizabeth, 3 night family trip, Nov 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It’s nice accommodation with good location. Thank you ☺️

    MsChua, 1 night family trip, Nov 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Super friendly staff, centrally located, just what y9ou need for a relaxed stay

    5 night family trip, Aug 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service, central location, very clean and new.

    YK, 2 night romance trip, Jul 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good location n new, staff friendly and helpful. Breafast spread good

    2 night business trip, Jul 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The service was impeccable. If the hotel maintains this level of service and maintains its facilities, I will surely return to stay every time I'm in Hanoi.

    Conrad, 3 night family trip, Jun 20, 2019

    Verified Expedia guest review

See all 467 reviews