The Oriental Jade Hotel

Property class: 5 and above
Luxury hotel with spa, near St. Joseph's Cathedral of Hanoi

Choose dates to view prices

You'll be in a fantastic location at The Oriental Jade Hotel, only a five-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, facials or body scrubs. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the pool and helpful staff.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 2 meeting rooms

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is S$179
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

A hotel room with two beds, a sitting area with a bench, a mirror, a TV, and a bathroom visible through an open door.

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

A hotel room with a large bed, a desk, a chair, a small table with a lamp, and a large window with curtains.

Oriental Emerald

9.4 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

Sapphire Old Quarter View

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

A hotel room with a large window, a round wooden table with a lamp, a chair, a bed, and a TV on the wall.

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Ruby City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

A living room with a sofa, coffee table, and a patterned rug. There is a bookshelf with decorative items and a door with a sign.

Gem Suite Lake View

  • Lake view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through large windows.

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

A rooftop terrace with potted plants, a table, and a person tending to flowers.

O'Presidential Suite Lake View

  • Lake view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Pearl Connecting

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Emerald Connecting

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Oriental Emerald Twin

A hotel room with two beds, a desk, a chair, a laptop, a mirror, and a decorative carpet.

Oriental Emerald Twin

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Sapphire Twin Old Quarter View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Sapphire Twin Old Quarter View

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Dong Xuan Market - 12 min walk - 1.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 49 min drive
  • Hà Đông Station - 14 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 18 min walk
  • Airport pickup service

Restaurants

  • ‪Cộng Càphê - ‬2 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Bánh Mỳ Mama - ‬2 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

  • You'll be in a fantastic location at The Oriental Jade Hotel, only a five-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, facials or body scrubs. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the pool and helpful staff.

At a glance

Hotel size

    • 120 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (753 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Magnifying mirror
  • Lowered plug sockets in bathroom
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 80
  • Well-lit path to entrance
  • Area rugs in public areas
  • Area rugs in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 662500 for adults and VND 662500 for children
  • Airport shuttle service is offered for an extra charge of VND 795000 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1625000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
State tax ID – 0106639879

Also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel offer free cancellation for a full refund?

Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Oriental Jade Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Oriental Jade Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Oriental Jade Hotel?

Sorry, there's no on-site parking at The Oriental Jade Hotel.

Is an airport shuttle service offered by The Oriental Jade Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 795000 per vehicle.

What are the check-in and check-out times at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at The Oriental Jade Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness centre and a garden.

Are there restaurants at or near The Oriental Jade Hotel?

Yes, there are 2 on-site restaurants.

What's the area around The Oriental Jade Hotel like?

The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers say that the area is walkable and good for shopping.

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Reviews

The Oriental Jade Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and varied with a wide range of options. (212 reviews)
  • The rooftop pool offered great views and was a wonderful place to relax and unwind. (92 reviews)
  • The restaurant offered a great choice of food, delicious meals, and excellent service. (82 reviews)
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Popular mentions

Service staff
Location
Room
Breakfast
Lake
View
Restaurant
Trip
Food
Amenities

Reviews

Verified review

10/10 Exceptional

Clean, Good location, helpful staff, Good food.
Verified review

10/10 Exceptional

Our stay in the Oriental Jade Hotel was fantastic. We particularly liked the breakfast buffet.
Verified review

10/10 Exceptional

Yes the property is a block from the lake, but other than that you are getting a five star experience at a fraction of the cost. The hotel breakfast is also excellent.
Verified review

10/10 Exceptional

Excellent location, friendly and service minded staff. Roof top bar had an wonderful view over Hanoi.
Verified review

10/10 Exceptional

A wonderful small hotel. Yes you are a block from the lake, but other than that, you are getting a five star experience at a fraction of the cost. The hotel breakfast is also five star. Would definitely choose this hotel again when staying in Hanoi.
Verified review

10/10 Exceptional

Really enjoyed our stay at Oriental Jade. Staff were amazing and went above and beyond. Room was clean and comfortable with exceptional aircon! Location was perfect - a short walk to many of the places we wanted to visit. Breakfast was delicious, with loads of options. Would definitely stay here again.
Verified review

10/10 Exceptional

Beautiful hotel in the best spot, all staff were so amazing and eager to help, would stay here for sure!
Verified review

10/10 Exceptional

Exceptional hotel with great staff and a terrific breakfast.
Verified review

10/10 Exceptional

Best place ever! Near everything and the staffs are amazing!
Verified review

8/10 Very good

It's clean and good to live in the Hanoi.
Verified review

10/10 Exceptional

Excellent hotel in a great location. Staff were amazing and service was outstanding. On site spa was a bonus.
Verified review

10/10 Exceptional

Beautiful property, tasty buffet breakfast, and the staff were amazing.
Verified review

10/10 Exceptional

It was an enjoyable stay and the concierge and staff were very helpful. I would recommend this place to friends.
Verified review

10/10 Exceptional

Beautiful hotel in a great location
Verified review

10/10 Exceptional

It’s at the top of the ratings list for a reason. It’s great in every way.
Verified review

10/10 Exceptional

We came for anniversary, the staff was amazing and very helpful, they surprised us with a big gesture and a goodbye gift! We had a great time great room and delicious breakfast. The staff was especially amazing we will return!
Verified review

10/10 Exceptional

Impeccable attention to detail by the staff. Great view from the roof. Perfect location
Verified review

10/10 Exceptional

Helpful staff. Clean room though a bit dated. Will be good if TV menu is provided. Nice location and within walking distance to many attractions.
Verified review

10/10 Exceptional

Best staff. Beautiful hotel. Great location. Best breakfast!
Verified review

10/10 Exceptional

The Staff was very professional and helpful. Everyone was trying so hard to make our stay perfect. The room was very clean, the Outdoors pool wonderful and the Breakfast was next level!
Verified review

10/10 Exceptional

Great hotel, staff really looked after you. Brilliant customer service and excellent location for local tourism. Thoroughly recommend.
Verified review

10/10 Exceptional

Had a great stay here. Breakfast was very good, staff were great and the hotel was very clean. We would be very happy to stay here again.
Verified review

10/10 Exceptional

This is a really lovely hotel. The rooms are luxurious, clean and quiet. The included breakfast is excellent, the rooftop bar and pool are beautiful and relaxing places to spend a couple of hours with a beer and watch the sunset. All of the staff are incredibly attentive and friendly - service was excellent all around. The location in the old quarter and close to the lake is fantastic for sight seeing and taking in the bustling atmosphere. Highly recommend this hotel.
Verified review

10/10 Exceptional

Wonderful location and very friendly staff. The rooftop has the best view. Highly recommend!
Verified review

10/10 Exceptional

From the warmest welcome to the impeccable customer service, this is truly a lovely place to stay, eat and rest. Highly recommended