Melia Hanoi, Hanoi - Updated Price, Reviews & HD Photos

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Premium bedding, minibar, in-room safe, individually furnished

Grand Premium Room | Premium bedding, minibar, in-room safe, individually furnished

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with 2 restaurants, near Hoan Kiem Lake

8.8/10 Fabulous

794 verified Hotels.com guest reviews

Property highlights

Pool

Free WiFi

Airport transfer

Gym

Air conditioning

Connecting rooms available

44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Health club
Sauna
Steam room
Children's pool
Spa tub
24-hour room service
Coffee shop/cafe

For families

Children stay free
Free cots/infant beds
Children's pool
Connecting/adjoining rooms available
Private bathroom
Premium TV channels

Room options

About this area

What's nearby

In Hoan Kiem
Hoan Kiem Lake - 8 min walk
St. Joseph's Cathedral of Hanoi - 5 min drive
Hanoi Opera House - 6 min drive
Thang Long Water Puppet Theatre - 8 min drive
Dong Xuan Market - 10 min drive
Ho Chi Minh Mausoleum - 9 min drive
O Quan Chuong Gate - 4 min drive
Vietnam National Convention Center - 10 min drive

Getting around

Hanoi (HAN-Noi Bai Intl.) - 48 min drive
Hanoi Railway Station - 10 min walk
Hanoi Giap Bat Station - 19 min drive
Hanoi Long Bien Station - 27 min walk
Airport shuttle (surcharge)

Restaurants

Fresh Garden - 2 min walk
Trung Nguyên Cafe - Cà Phê Sách - 3 min walk
Quán nhậu Tự Do 68 Thợ Nhuộm - 2 min walk
Bún Bò Huế O Xuân - Cơ Sở 2
Cava Lounge at Melia Hanoi - 1 min walk

About this property

Melia Hanoi

Melia Hanoi puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 3500000 per vehicle. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and Mosaico, one of 2 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, German, Japanese, Maltese, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

306 rooms
Arranged over 22 floors

Arriving/Leaving

Check-in time from 2:00 PM until 12:30 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Wheelchair-accessible parking on site

Transfers

Airport shuttle (available 24 hours)*

Other information

Designated smoking area (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
BBQs
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's pool

What to do

Fitness classes
Yoga classes
Shopping

Working away

Business centre
Meeting rooms
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Umbrellas

Facilities

Built in 1999
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Piano
Health club
An outdoor pool
Bike parking
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible parking

Languages

Chinese (Mandarin)
English
French
German
Japanese
Maltese
Russian
Spanish
Thai
Vietnamese

Room amenities

Be entertained

42-inch LCD TV
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed

What to enjoy

Individually furnished

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet

Food and drink

Free bottled water
Reusable coffee/tea filters

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Recycling

Special features

Spa

The on-site spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a spa tub and a steam room.

Dining

Mosaico – This restaurant serves breakfast, brunch, lunch and dinner.

Cham – This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately VND 600000 to 1300000 per person
Airport shuttle service is offered for an extra charge of VND 3500000 per vehicle (one-way)

Renovations and closures

The property will be renovating from 21 October 2022 to 31 October 2022 (completion date subject to change). The following areas are affected:

One of the dining venues

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

Rollaway beds are available for VND 1843380.0 per night
Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Only registered guests are allowed in the guestrooms. This property uses eco-friendly cleaning products. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Melia

Melia Hanoi

Melia Hotel Hanoi

Hanoi Sol Melia

Melia Hanoi Hotel Hanoi

Sol Melia Hanoi

Melia Hanoi Hotel

Melia Hanoi Hanoi

Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi offer free cancellation for a full refund?

Yes, Melia Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Melia Hanoi?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Melia Hanoi?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Melia Hanoi?

Sorry, pets aren't allowed, but service animals are welcome.

Is an airport shuttle service offered by Melia Hanoi?

Yes, an airport shuttle is available. The charge is VND 3500000 per vehicle one-way.

What are the check-in and check-out times at Melia Hanoi?

You can check in from 2:00 PM - 12:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Melia Hanoi and nearby?

On-site recreation at Melia Hanoi includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Melia Hanoi also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Melia Hanoi?

Yes, there are 2 on-site restaurants.

What's the area around Melia Hanoi like?

Melia Hanoi is in Hoan Kiem, a short 8-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hoa Lo Prison Museum. Travellers say that the hotel is in a great location.

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

21 February 2023

The staff and food were amazing (thank you). At the time of my stay 2023.02, the hotel rooms are very dated. Dirty carpets and fairly worn-out beds in my opinion.