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Fortuna Hanoi Hotel

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Deluxe King | Minibar, in-room safe, iron/ironing board, free WiFi
Children’s play area – outdoor
Exterior
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception

Overview of Fortuna Hanoi Hotel

Fortuna Hanoi Hotel

4.5 star property
Luxury hotel in Ba Dinh with 3 restaurants and spa
7.6 out of 10 Good
7.6/10 Good

483 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
6B Lang Ha Street, Ba Dinh District, Hanoi
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In Ba Dinh
  • Lotte Center Hanoi - 2 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • St. Joseph's Cathedral of Hanoi - 5 min drive
  • West Lake - 5 min drive
  • Hanoi Old Town Night Market - 6 min drive
  • Hoan Kiem Lake - 6 min drive
  • Dong Xuan Market - 6 min drive
  • O Quan Chuong Gate - 6 min drive
  • Hanoi Opera House - 5 min drive
  • Thang Long Water Puppet Theatre - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Hanoi Giap Bat Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • 博多幸龍 - 1 min walk
  • Tiffin Lounge, Fortuna Hotel Hanoi - 3 min walk
  • New Sphinx Beer Bar - 2 min walk
  • Nàng Thê cafe - 3 min walk
  • Miến lươn Huyền Trang - 4 min walk

About this property

Fortuna Hanoi Hotel

Putting you within a 10-minute drive of Hoan Kiem Lake, Fortuna Hanoi Hotel features a nightclub, and offers an airport shuttle (available 24 hours) for VND 17500000 per vehicle. Guests can visit the spa to be pampered with massages, aromatherapy or reflexology, and Emperor, one of 3 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Fitness classes
  • Yoga classes
  • Karaoke

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (15608 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa de Palace. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Emperor – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
May Man – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tiffin – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 450000 per person
  • Airport shuttle service is offered for an extra charge of VND 17500000 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Fortuna Hanoi
Fortuna Hanoi Hotel Hotel
Fortuna Hotel Hanoi
Hanoi Fortuna
Hanoi Fortuna Hotel
Hanoi Hotel Fortuna
Hotel Fortuna Hanoi
Fortuna Hanoi Hotel
Fortuna Hanoi Hotel Hanoi
Fortuna Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Fortuna Hanoi Hotel offer free cancellation for a full refund?
Yes, Fortuna Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Fortuna Hanoi Hotel?
This property confirms that guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fortuna Hanoi Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Fortuna Hanoi Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Fortuna Hanoi Hotel?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Fortuna Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 17500000 per vehicle one-way.
What are the check-in and check-out times at Fortuna Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Fortuna Hanoi Hotel and nearby?
On-site recreation at Fortuna Hanoi Hotel includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Fortuna Hanoi Hotel also has 2 bars, a nightclub and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Fortuna Hanoi Hotel?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
What's the area around Fortuna Hanoi Hotel like?
Fortuna Hanoi Hotel is in Ba Dinh, a short 1-minute walk from US Embassy and 17 minutes' walk from Vincom Center Metropolis.

Reviews

7.6

Good

7.7/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Front desk attentive to request.
CK, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

wee yin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Reasonably priced and recommended hotel
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
RICHARD, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

CHEE KUN, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
wee yin, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel is old and aircon is not cold
Gorn, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

A repeated stay requested by traveller. Nothing more to add on.
2-night business trip
Verified Expedia guest review

8/10 Very good

Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again. Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money. Breakfast is totally adequate and staff is friendly and eager to help.
Vlad, 2-night business trip
Verified Expedia guest review

6/10 Good

Eiji, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful hotel; with an abundance of amenities. The area was easy to get to from the airport and bus station although it is a bit far from the Hanoi Old Quarter.
1-night trip with friends
Verified Expedia guest review