Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Lotte Hotel Hanoi

5-star5 stars
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi, Vietnam

Luxury hotel with full-service spa, connected to a shopping center, near Lotte Center Hanoi
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

Lotte Hotel Hanoi

More Info: 6823 2342

from S$133
  • Deluxe King Room
  • Junior Suite Twins
  • Club Deluxe Twins (No children in Club Lounge)
  • Club Junior Suite Twins (No children in Club Lounge)
  • Deluxe Twin Room
  • Junior Suite King
  • Club Deluxe King (No children in Club Lounge)
  • Club Junior Suite King (No children in Club Lounge)
  • Junior Suite Twin Free Mooncake Set
  • Deluxe Suite, 1 King Bed
  • Premier Suite, 1 King Bed
  • Deluxe King Room with Spa Package
  • Deluxe Twin Room with Spa Package

What’s around Lotte Hotel Hanoi

Landmarks

  • In Ba Dinh
  • Ho Chi Minh Mausoleum - 33 min walk
  • Lotte Center Hanoi - 4 min walk
  • Vietnam Museum of Ethnology - 26 min walk
  • Ho Chi Minh Museum - 29 min walk
  • One Pillar Pagoda - 32 min walk
  • Temple of Literature - 37 min walk
  • Imperial Citadel of Thang Long - 41 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Yen Vien Station - 15 min drive
  • Hanoi Long Bien Station - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Basketball on site
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 13870
  • Conference space size (meters) - 1289
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • Japanese
  • Korean
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

Lotte Hotel Hanoi’s small print

Also known as

  • Lotte Hotel Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for VND 1713596.0 per day

Airport shuttle service is offered for an extra charge of VND 1155000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lotte Hotel Hanoi

  • Does Lotte Hotel Hanoi offer free cancellation for a full refund?
    Yes, Lotte Hotel Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Lotte Hotel Hanoi?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Lotte Hotel Hanoi?
    Yes, there's free self parking.
  • Is there a pool at Lotte Hotel Hanoi?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Lotte Hotel Hanoi?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Lotte Hotel Hanoi?
    You can check in starting at 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Lotte Hotel Hanoi?
    Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Grill 63 (3-min walk), Tim Ho Wan (3-min walk), and Bornga (4-min walk).
  • Is airport shuttle service offered by Lotte Hotel Hanoi?
    Yes, an airport shuttle is available. The charge is VND 1155000 per vehicle one way.

Lotte Hotel Hanoi