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The Hanoi Club Hotel & Residences

4.0 star property
Lakefront hotel in Tay Ho with spa and casino

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The Hanoi Club Hotel & Residences

Photo gallery for The Hanoi Club Hotel & Residences

Golf
Exterior
Exterior
View from room
Restaurant

Overview of The Hanoi Club Hotel & Residences

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

View all photos for Premier Double Room, Lake View

Minibar, in-room safe, blackout curtains, soundproofing

Premier Double Room, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (City View)

Minibar, in-room safe, blackout curtains, soundproofing

Studio, 1 King Bed (City View)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, Lake View

Minibar, in-room safe, blackout curtains, soundproofing

Premier Twin Room, Lake View

  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Double Room, 1 King Bed (Partial Lake View)

  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (City View)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room, 1 King Bed (City View)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (City View)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Twin Room, 2 Single Beds (City View)

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • In Tay Ho
  • Hoan Kiem Lake - 41 min walk
  • West Lake - 1 min drive
  • Ho Chi Minh Mausoleum - 3 min drive
  • Dong Xuan Market - 3 min drive
  • O Quan Chuong - 3 min drive
  • Thang Long Water Puppet Theatre - 4 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • St. Joseph's Cathedral of Hanoi - 5 min drive
  • Hanoi Opera House - 5 min drive
  • Vietnam National Convention Center - 10 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive
  • Hanoi Railway Station - 5 min drive
  • Hanoi Gia Lam Station - 7 min drive
  • Hanoi Long Bien Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hải Sản Hương Lan - Nghi Tàm - 5 min walk
  • Steak One - 2 min walk
  • Duy Trí Café - 4 min walk
  • Rasa Singapura - 5 min walk
  • Bánh cuốn nóng Hồ Tây 34 Yên Phụ - 4 min walk
Map

About this property

The Hanoi Club Hotel & Residences

Putting you within a 10-minute drive of Hoan Kiem Lake, The Hanoi Club Hotel & Residences features a casino, and offers an airport shuttle (available on request) for VND 660000 per vehicle. Guests can relax at the steam room, work out at the fitness centre or grab a bite to eat at the coffee shop/cafe. This upmarket hotel also features an outdoor pool, a children's pool and a terrace.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free covered on-site valet parking

Transfers

  • Airport shuttle from 6:00 AM to 11:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Pro golf lessons
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Golf clubs on-site

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Golf driving range on-site
  • An outdoor pool
  • Casino
  • Full-service spa
  • Golf pro shop on-site
  • Casino slot machine
  • 2 outdoor tennis courts
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Refundable deposits

  • Deposit: VND 1000000 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle service is offered for an extra charge of VND 660000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the health club, fitness facility or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?
Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Hanoi Club Hotel & Residences?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Hanoi Club Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Hanoi Club Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Hanoi Club Hotel & Residences?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Hanoi Club Hotel & Residences?
Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is VND 660000 per vehicle one-way.
What are the check-in and check-out times at The Hanoi Club Hotel & Residences?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Hanoi Club Hotel & Residences?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at The Hanoi Club Hotel & Residences and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Hanoi Club Hotel & Residences also has a casino and a steam room.
Are there restaurants at or near The Hanoi Club Hotel & Residences?
Yes, there's an on-site restaurant.
What's the area around The Hanoi Club Hotel & Residences like?
The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Brad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet
Ryan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Will stay there again if come back to Hanoi
Cam, 1-night trip
Verified Expedia guest review

8/10 Very good

I enjoyed the lake and golf driving range
Verified Expedia guest review

8/10 Very good

Nice place but place looks old. Need an upgrade. But it’s value for money. Arranged a taxi pick up at the airport but never showed up! Really disappointing
Adrian, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The Golf driving range was fantastic!
ALVIN, 1-night trip
Verified Expedia guest review

8/10 Very good

YOHEI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lau, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the photos shown.
Andrew, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel was up to expectations. Staff was well trained and service was impeccable.
2-night romance trip
Verified Expedia guest review