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The Hanoi Club Hotel & Residences

Photo gallery for The Hanoi Club Hotel & Residences

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premier Double Room, Lake View | Balcony

Overview of The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences

4.0 star property
Lakefront hotel in Tay Ho with casino and outdoor pool

8.2/10 Very good

368 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

Room options

About this area

What's nearby

  • In Tay Ho
  • Hoan Kiem Lake - 40 min walk
  • Hanoi Old City Gate - 3 min drive
  • St. Joseph's Cathedral - 18 min drive
  • Hanoi Opera House - 16 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive
  • Hanoi Railway Station - 5 min drive
  • Hanoi Gia Lam Station - 7 min drive
  • Hanoi Long Bien Station - 29 min walk

Restaurants

  • Quan kien - bug place - 4 min walk
  • Cafe Duy Trí - 5 min walk
  • Summit Lounge - 7 min walk
  • The Coffee Bean & Tea Leaf - 7 min walk
  • Nhà Hàng Wa Japanese Cuisine - 8 min walk

About this property

The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences features a casino and puts you a short five-minute drive from Hoan Kiem Lake. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this upmarket hotel include 2 outdoor tennis courts, a fitness centre and a children's pool. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free covered on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Golf lessons with a pro
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Golf driving range on site
  • An outdoor pool
  • Casino
  • Golf pro shop on site
  • Casino slot machine
  • 2 outdoor tennis courts

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: VND 1000000 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 300000 for adults and VND 300000 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the health club, fitness facility or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?
Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Hanoi Club Hotel & Residences?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on 12 December 2022 start from S$78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Hanoi Club Hotel & Residences?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Hanoi Club Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Hanoi Club Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Hanoi Club Hotel & Residences?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Hanoi Club Hotel & Residences?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Hanoi Club Hotel & Residences?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at The Hanoi Club Hotel & Residences and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a casino and a fitness centre.
Are there restaurants at or near The Hanoi Club Hotel & Residences?
Yes, there's an on-site restaurant. Nearby restaurants include Quan kien - bug place (4-min walk), Cafe Duy Trí (5-min walk) and Summit Lounge (7-min walk).
What's the area around The Hanoi Club Hotel & Residences like?
The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Very good

Nice place but place looks old. Need an upgrade. But it’s value for money. Arranged a taxi pick up at the airport but never showed up! Really disappointing
Adrian, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The Golf driving range was fantastic!
ALVIN, 1-night trip
Verified Expedia guest review

8/10 Very good

YOHEI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lau, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the photos shown.
Andrew, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel was up to expectations. Staff was well trained and service was impeccable.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay, nice room and very helpful and friendly staff!
7-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Large hotel, pool good with shade to relax under. Room clean and tidy. However did not like idea of paying a cash bond when arriving as we were low on money and needed that.
Bella, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet and tranquil hotel near near old Hanoi
Good option away from the commotion of the Old Quarter but close enough to walk or taxi there easily.
Michael, 6-night business trip
Verified Hotels.com guest review