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Hanoi Royal Palace Hotel 2

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Overview of Hanoi Royal Palace Hotel 2

VIP Access

Hanoi Royal Palace Hotel 2

4-star property
4-star hotel with restaurant, connected to the convention centre, near Hoan Kiem Lake

9.2/10 Superb

79 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Laundry facilities
The price is S$95
Price available on 30/01/2023
Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 8 min walk
  • St. Joseph's Cathedral - 7 min drive
  • Hanoi Old City Gate - 3 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 13 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • An Café - 2 min walk
  • Blackbird Coffee - 3 min walk
  • Loading T - 3 min walk
  • Bún Bò Nam Bộ - 3 min walk
  • Pho 10 - 3 min walk

About this property

Hanoi Royal Palace Hotel 2

Hanoi Royal Palace Hotel 2 puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for USD 18 per vehicle. Guests can indulge in massages and enjoy Vietnamese cuisine at Royal, which is open for breakfast and lunch. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff and family-friendly amenities.

Languages

English, French, German, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

Does Hanoi Royal Palace Hotel 2 offer free cancellation for a full refund?
Yes, Hanoi Royal Palace Hotel 2 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Royal Palace Hotel 2?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Hanoi Royal Palace Hotel 2 on 30 January 2023 start from S$95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Royal Palace Hotel 2?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Royal Palace Hotel 2?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Royal Palace Hotel 2?
Sorry, there's no on-site parking at Hanoi Royal Palace Hotel 2.
Is an airport shuttle service offered by Hanoi Royal Palace Hotel 2?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
What are the check-in and check-out times at Hanoi Royal Palace Hotel 2?
You can check in starting at 2 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hanoi Royal Palace Hotel 2 and nearby?
Hanoi Royal Palace Hotel 2 has spa services.
Are there restaurants at or near Hanoi Royal Palace Hotel 2?
Yes, Royal offers Vietnamese cuisine. Nearby restaurants include Blackbird Coffee (3-min walk), Loading T (3-min walk) and Bún Bò Nam Bộ (3-min walk).
What's the area around Hanoi Royal Palace Hotel 2 like?
Hanoi Royal Palace Hotel 2 is in Old Quarter, a short 8-minute walk from Hoan Kiem Lake and 6 minutes' walk from St. Joseph's Cathedral. Travellers say that the local area is good for shopping and very central.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Value Hotel in Hanoi.
The hotel was amazing in every way. The staff was lovely and helpful. The room was spacious and clean. The location was excellent everything was close and convenient. Lovely bars and cafes near the hotel.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Good service, friendly staff, spacious rooms
Lien, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thoải mái và tuyệt vời.
Khách sạn ở ngay trung tâm phố cổ, gần hồ gươm, rất tiện tiện để dạo phố và ăn uống. Khách sạn mới nên đồ dùng mới và sạch sẽ. Nhân viên rất nhiệt tình, vui vẻ.
Hnag, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Khách sạn mới đẹp, thiết kế có gu, sang trọng
Khách sạn mới đẹp, thiết kế có gu, sang trọng, ấm áp. nhân viên thân thiện, mến khách chuyên nghiệp, phòng ốc đẹp, sạch sẽ, giá cả phải chăng. vị trí trung tâm phố cổ rất tiện lợi.
Ngoc, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for money, great location
The location is great and the rooms itself are comfortable. The price - quality is great to be honest. The staff are very helpful and friendly. Thanks Tommy, Max and Alex
andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best thing about this hotel was the exceptionally friendly and helpful staff, particularly in reception and the porters. They gave the feeling of a warm family hotel. The location is also excellent and everything you want to see in the city is within easy reach. The breakfast from 7 to 10 is a generous buffet, again with helpful staff. The airport pickup was well managed in a very comfortable car with a safe driver. I would definitely recommend this hotel highly.
Raymond, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nothing great to write home about...
Definitely no more than a two and a half star hotel compared to where I come from. Pretty much just like the other mom & pop "boutique" hotels available on every block in that area. The room layout in the pictures might be the same but they are not as charming and polished. Towels were so thin, like they had been washed a thousand times already and do not forget to bring your own toiletries. We had booked three "Royal Panorama Suite City View" rooms with king bed but when we checked in only two were available. The third room could barely fit the two beds available in the room and they still charged us the higher rate for four nights. Even worse, we asked for a late checkout for one of our rooms and they charged us a late checkout fee. Seems like they only cater to tourists and figure what the heck, we're not going to see them again so who cares. The shower drain in that third room was clogged and my family had to shower in ankle deep water, it took the staff two days to finally look and unclog it and only after some harsh complaining. The girl at the front desk, Pham Lien, was more friendly and considerate though.
Chandrabhan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoy our stay in the old quarter. Tomy helped us to book tours to Sapa and Ninh Binh as well as train tickets which was most helpful - would definitely stay here again next time in Hanoi!
Gmason, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Property is centrally located so it’s within walking distance to many sights. Eateries are plentiful so you will never go hungry. The staff does an awesome job to keep the property clean and smelling good. I love coming back to the hotel after a long day. Lastly the service is top notch. As soon as I made the booking, Tomy has assisted me from arranging the Halong Bay trips to my many days of stays in Hanoi, even obliging to some off-the-book requests. Also I want to mention the other staff of Royal palace hotel, everyone made my stay so pleasant.
Gmason, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

First off, the staff, there is a really sweet lady who checked us in with a softer voice, I forgot her name but she absolutely made us smile from the very first moment! I felt so taken care of, and the hotel itself is beautiful. I really liked the room, the facilities and the breakfast. Overall it was such a pleasant stay in a really perfect location in Hanoi. You can reach anything you want to on foot if you're a bit of an adventurer!
Gmason, 1-night family trip
Verified Expedia guest review