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L7 WEST LAKE HANOI By LOTTE HOTELS

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On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre

Feel at home (6)

  • Playground on-site
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Minibar
The current price is S$146
includes taxes & fees
24 Jul - 25 Jul

Why we love this property

Work meets leisure
This hotel features a business centre with meeting rooms and coworking space. Guests can relax at the spa, golf course, or poolside bar after work.
Culinary wonderland
This hotel houses 2 restaurants, a cafe, and a bar where guests can experience dim sum. The buffet breakfast and intimate private dining add memorable moments.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite (DOUBLE)

A modern hotel room with a large bed, a yellow armchair, and a city view through large windows.

Studio Suite (DOUBLE)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Single Beds

A hotel room with two beds, a TV, a yellow chair, and a large window with a city view.

Studio Suite, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (CONVERTIBLE)

A hotel room with a large bed, a TV mounted on the wall, a wardrobe, and a mirror.

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Lake View (CONVERTIBLE)

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room (Club Floor)

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Lake View (Club Floor)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Lake View

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Lake View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Family)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Superior Room (Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed (Handicap)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden headboard, and a small bedside table.

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Lotte Hotel Hanoi
Ba Dinh
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,004 reviews
The price is S$176
includes taxes & fees
18 Jul - 19 Jul
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About the area

Map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • Trinh Cong Son Walking Street - 3 min walk - 0.3 km
  • Rising Sun Park - 5 min walk - 0.5 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Tay Water Park - 7 min walk - 0.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 19 min drive
  • Ga Thuong Tin Station - 24 min drive
  • Ga Phuc Yen Station - 25 min drive

Restaurants

  • ‪Highlands Coffee Veam - ‬5 min walk
  • ‪Pizza 4Ps - ‬3 min walk
  • ‪Haidilao Hotpot 海底撈火鍋 - ‬5 min walk
  • ‪Barbaros - ‬5 min walk
  • ‪Layered - ‬6 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

  • L7 WEST LAKE HANOI By LOTTE HOTELS features a golf course and puts you only steps from Lotte Mall Tay Ho. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and nearby shopping.

At a glance

DONE

Hotel size

    • 264 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s pool will not be available on the first Monday of every month.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Shopping

Working away

  • Business centre
  • 4 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Golf clubs on-site

Facilities

  • Garden
  • Television in common areas
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Shopping centre on-site
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 50

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

Layered – On-site restaurant. Open daily.
Tim Ho Wan – This restaurant specialises in dim sum. Open daily.
Hedonist – On-site rooftop bar. Open daily.
Lush Salon – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 567000 for adults and VND 283500 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI By LOTTE HOTELS offer free cancellation for a full refund?

Yes, L7 WEST LAKE HANOI By LOTTE HOTELS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, there's an outdoor pool.

Are pets allowed at L7 WEST LAKE HANOI By LOTTE HOTELS?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, there's free self parking.

What are the check-in and check-out times at L7 WEST LAKE HANOI By LOTTE HOTELS?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at L7 WEST LAKE HANOI By LOTTE HOTELS and nearby?

Tee off at the on-site golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. L7 WEST LAKE HANOI By LOTTE HOTELS also has a garden.

Are there restaurants at or near L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, there are 2 on-site restaurants, featuring dim sum.

What's the area around L7 WEST LAKE HANOI By LOTTE HOTELS like?

L7 WEST LAKE HANOI By LOTTE HOTELS is a short 8-minute walk from West Lake and 7 minutes' walk from Ho Tay Water Park.

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Reviews

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast at this property is consistently described as delicious, excellent, outstanding, phenomenal, super amazing, and very good, with a huge variety of choices. (16 reviews)
  • The pool offers a relaxing atmosphere, great views, and warm water. (13 reviews)
  • The airport shuttle service is conveniently located near the airport and offers easy access to public transportation. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Airport
Shopping
Food
Location

Reviews

Verified

10/10 Exceptional

Clean room and accessible to the airport
yu chong, 1-night trip
Verified

10/10 Exceptional

The hotel staff very friendly.
Leng, 2-night trip
Verified

10/10 Exceptional

Friendly staff, great breakfast
cesar, 1-night trip
Verified

10/10 Exceptional

Convenient location connected to Lotte Mall
Pac, 2-night trip
Verified

10/10 Exceptional

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.
Adrian, 1-night trip
Verified

10/10 Exceptional

They have perfect view, perfect staff and perfect facilities
Hyun Kyung, 1-night trip
Verified

10/10 Exceptional

Exceptional stay. Great hotel and attentive staff.
Thomas, 1-night trip
Verified

10/10 Exceptional

Great place and staff
Jose, 2-night trip
Verified

10/10 Exceptional

TRUE 5 STAR ROOM AND SERVICE. PERIOD. Can't get much better than this
Reza, 5-night trip
Verified

8/10 Very good

Conveniently located inside Lotte Mall
Sandy, 2-night trip
Verified

10/10 Exceptional

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
4-night trip
Verified

10/10 Exceptional

Very nice services! Good accommodation with west lake view!
Sai Kiu, 3-night trip
Verified

10/10 Exceptional

Beautiful place and great service! Good for family as well!
Joo Hyun, 2-night trip
Verified

10/10 Exceptional

My stay was amazing and the staff was very friendly
Ammar, 3-night trip
Verified

10/10 Exceptional

We really had an exceptional experience of this magnificent beautiful clean hotel located adjoining the largest mall wonderful amenities beautiful gym gorgeous pool overlooking the whole city comfortable room great products, bedding lighting, and service thank you Isa. We would love to see you again soon.
Barbara, 1-night trip
Verified

10/10 Exceptional

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Rowena, 9-night trip
Verified

10/10 Exceptional

The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.
Helenpeihwa, 2-night trip
Verified

10/10 Exceptional

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Erika, 6-night trip
Verified

10/10 Exceptional

Beautiful and spacious. The staff was amazing.
Tuan, 4-night trip
Verified

10/10 Exceptional

Connected to Big Lotto mall, good shopping and dining area. Can stay whole weekend here. Prefect arrangement for my husband’s birthday from L7 staff. Thanks so much for all of them. Finally, nice message at 3/F L7 hotel.
Wong, 2-night trip
Verified

10/10 Exceptional

Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Keith, 2-night trip
Verified

10/10 Exceptional

Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Sai Hung, 1-night trip
Verified

10/10 Exceptional

Amazing staff
Jose, 1-night trip
Verified

10/10 Exceptional

The staff is ver nice and helpful.
Kenny, 3-night trip
Verified

10/10 Exceptional

It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
MANHEE, 1-night trip