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Room options

Suite (Capella)

  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite (Opera)

  • 194 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite, 2 Bedrooms (Opera)

  • 123 sq m
  • Sleeps 5
  • 2 King Beds

Suite, Terrace (Opera)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Classic Suite (Opera)

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Premier Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 47 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site parking is limited (max. 3 spaces per unit)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 65-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Restaurant dining guide

Reviews

9.6

Exceptional

10.0/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Mark M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
Danielle, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

John, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hardware and staff are very attentive
Jeffrey, 2-night trip
Verified Hotels.com guest review

6/10 Good

柔軟な顧客対応が足りていない。
Verified Expedia guest review

10/10 Exceptional

It was perfect
I experienced the best hotel in my life. The staff were very kind, the room and bathroom were very clean, and when I came back from going out, it was well organized. The breakfast was excellent and the afternoon tea and happy hour wine were really good. I really want to go back to Capella Hanoi!All the staff were kind, but the best was Duc. He had the best sense.
HOKYUNG, 1-night trip
Verified Hotels.com guest review