I stayed 1 night at the L’heritage Diamond, and one night at a different property.
The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value.
Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel.
The staff in the lobby and restaurant were pleasant, and professional for the most part.
Overall, my stay was decent, but not great.