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Acoustic Hotel & Spa

Photo gallery for Acoustic Hotel & Spa

Front of property
Balcony
Premier Deluxe Balcony | Terrace/patio
Family Connecting Rooms | Minibar, in-room safe, desk, blackout curtains
Senior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Overview of Acoustic Hotel & Spa

Acoustic Hotel & Spa

4.0 star property
4-star hotel with spa, near Hoan Kiem Lake

8.8/10 Fabulous

43 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
39 Tho Nhuom Hoan Kiem, Hanoi, 100000

Guests rated this location 8.3/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Hoan Kiem
  • Hoan Kiem Lake - 15 min walk
  • Thang Long Water Puppet Theatre - 6 min drive
  • St. Joseph's Cathedral of Hanoi - 8 min drive
  • Ho Chi Minh Mausoleum - 6 min drive
  • O Quan Chuong Gate - 3 min drive
  • Hanoi Opera House - 10 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Railway Station - 9 min walk
  • Hanoi Giap Bat Station - 18 min drive
  • Hanoi Long Bien Station - 22 min walk

Restaurants

  • Le Beret 1H Phan Boi Chau - 3 min walk
  • Bún Ốc Sườn - Hai Bà Trưng - 2 min walk
  • Fresh Garden - 1 min walk
  • Rue Du Camp - Cafe & Bistro - 2 min walk
  • Xôi Thịt Bún Gà Thợ Nhuộm - 1 min walk
Map

About this property

Acoustic Hotel & Spa

Acoustic Hotel & Spa features a rooftop terrace and puts you a short five-minute drive from Hoan Kiem Lake. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or manicures and pedicures. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff and local sightseeing.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking on site only
  • On-site self-parking (fees apply)
  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Scooter/moped hire

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs and manicures and pedicures. The spa is open daily.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Acoustic Hotel Hanoi
Acoustic Hotel & Spa Hotel
Acoustic Hotel & Spa Hanoi
Acoustic Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Acoustic Hotel & Spa offer free cancellation for a full refund?
Yes, Acoustic Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Acoustic Hotel & Spa?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Acoustic Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Acoustic Hotel & Spa?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Acoustic Hotel & Spa?
You can check in from 2:00 PM - 5:30 AM. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
What is there to do at Acoustic Hotel & Spa and nearby?
Acoustic Hotel & Spa has a spa and a fitness centre.
Are there restaurants at or near Acoustic Hotel & Spa?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Acoustic Hotel & Spa like?
Acoustic Hotel & Spa is a short 9-minute walk from Hanoi Railway Station and 15 minutes' walk from Hoan Kiem Lake. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Very good

Nice hotel but average stay unfortunately
This was a nice hotel. Hotel seemed very empty due to Coronavirus probably. Staff where very friendly and accommodating. Internet was terrible. We had a room overlooking street and it was very noisy and hard to relax. Overall room was nice. Wouldn’t stay here again though due to how busy of a street it was on and the noise plus internet.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, close to everything
Very clean and comfortable hotel, with far the best bed we slept in while traveling in Vietnam! Breakfast buffet was very tasty and wide-ranging. Also a wonderful foot massage in the spa downstairs. Walkable to the old quarter, the French quarter, and the Government district. Highly recommend. Note: when we traveled in Feb 2020, the building next door was under construction between 8:30am and 5:30pm daily. This wasn't an issue for us as we were out and about during the day. If this is your first stop in Vietnam and you man need an afternoon nap to deal with jet lag, check with the hotel on the status of construction.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very accommodating staff. Helpful and friendly. Would return.
1-night trip
Verified Expedia guest review

8/10 Very good

Great Stay, value for money!
Hotel staff were great and kind to help! Very hospitable :)
Gina, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A fantastic stay. The staff are so friendly and helpful
Jacqueline, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel with excellent staff. They were very kind to let us rest in the spa when we arrived very early after a night train and stored our bags for us during the day until check-in.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, breakfast and location. the rooms were very clean
Deb, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Wotif guest review

10/10 Exceptional

Our stay was amazing at Acoustic Hotel in Hanoi from the beginning to the end. We were greeted by a welcome tea drink and friendly staff. The staff was very informative from suggestions on places to see, room and breakfast info and bringing our luggage to our room. The room itself was well decorated and had a comfortable bed. The included breakfast buffet had a wide selection of tasty food, fruit and pastries and I also loved that they offered free coffee and tea in the afternoon. Also, their made to order breakfast station of omelettes, eggs, waffles, Pho, etc was delicious! The staff was very welcoming and friendly. The hotel is clean, in a great location to walk around the old quarter. I would definitely recommend this new hotel to people visiting Hanoi!More
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff we excellent and helpful all were very happy and always go out of there way to make sure you have everything you need, we got the flu when we were there and the staff couldn’t have been more helpful and also went with my wife to the chemist to help get the medicine we needed, the breakfast and the staff were excellent, rooms very clean and a great rooftop bar with 2x hot spas and again very helpful staff, would most definitely recommend this hotel
6-night romance trip
Verified Expedia guest review