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Hanoi Hotel

4.0 star property
Lakefront Hanoi hotel with casino, connected to a shopping centre

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Hanoi Hotel

Photo gallery for Hanoi Hotel

Exterior
Minibar, in-room safe, individually decorated, desk
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Minibar, in-room safe, individually decorated, desk

Overview of Hanoi Hotel

7.8

Good

Property highlights

  • Casino
  • Spa
  • Air conditioning
  • Free WiFi
  • Gym
  • Restaurant
Map
D8 Giang Vo Street Ba Dinh District, Hanoi
Main amenities
  • Daily housekeeping
  • Casino
  • 3 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, individually decorated, desk

Deluxe Suite

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Deluxe Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

Premium Deluxe Room, 1 Double or 2 Twin Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, desk

Junior Suite

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double or Twin Room, Multiple Beds, City View

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room, Multiple Beds, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds (Room Only)

Minibar, in-room safe, individually decorated, desk

Deluxe Room, 1 Double or 2 Single Beds (Room Only)

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Minibar, in-room safe, individually decorated, desk

Executive Suite

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Minibar, in-room safe, individually decorated, desk

Deluxe Room, 1 Double or 2 Single Beds

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • In Ba Dinh
  • Ho Chi Minh Mausoleum - 3 min drive
  • St. Joseph's Cathedral of Hanoi - 5 min drive
  • West Lake - 6 min drive
  • Hanoi Old Town Night Market - 5 min drive
  • Hoan Kiem Lake - 5 min drive
  • O Quan Chuong - 5 min drive
  • Dong Xuan Market - 5 min drive
  • Hanoi Opera House - 5 min drive
  • Thang Long Water Puppet Theatre - 5 min drive
  • Vietnam National Convention Center - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 10 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Hanoi Giap Bat Station - 19 min drive

Restaurants

  • Pizza 4Ps Lotte Hanoi - 16 min walk
  • Pizza 4P - 18 min walk
  • Nhất Ly - 3 min drive
  • 割烹 㐂六 - 3 min drive
  • New Sphinx Beer Bar - 9 min walk
Map

About this property

Hanoi Hotel

Placing you within a 10-minute drive of Hoan Kiem Lake, Hanoi Hotel features a casino and a nightclub. Guests can indulge in massages, and Golden Dragon Restaurant, one of 3 restaurants, serves Chinese cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. Fellow travellers say good things about the overall property condition.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 218 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Karaoke

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Casino
  • Spa services
  • Nightclub
  • Casino slot machine
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains

What to enjoy

  • Individually decorated

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Golden Dragon Restaurant – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Dynasty Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Food Centre – This restaurant specialises in international cuisine. Open daily.
Lake View Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 250000 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 3 days prior to check-in.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Hotel
Hotel Hanoi
Hanoi Hotel Hotel
Hanoi Hotel Hanoi
Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Hotel offer free cancellation for a full refund?
Yes, Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanoi Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hanoi Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hanoi Hotel?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at Hanoi Hotel and nearby?
Hanoi Hotel has a casino and a nightclub, as well as a sauna and a steam room.
Are there restaurants at or near Hanoi Hotel?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Hanoi Hotel like?
Hanoi Hotel is a short 11-minute walk from US Embassy and 16 minutes' walk from Lotte Center Hanoi.

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Patipan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wai Chong, 2-night trip
Verified Hotels.com guest review

8/10 Very good

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tzong-Ru, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peng Yew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peng Yew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SANGSOON, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

TATSUYA, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staff English skills are so poor that communication is not possible. The hotel as a whole is a good hotel, but the room I stayed in was noticeably old, with the wallpaper stained and partially peeling, and even the toilet seat in the bathroom was peeling in color. The shower curtain also smelled bad and was not very pleasant. There is nothing to see around the hotel, and it is not fun to take a walk. The hotel calls it a lake, but the adjoining lake is a pond that looks like a dirty pool of water, like a ditch. However, this is Vietnam, so if you expect something too beautiful, you will be disappointed. This is the reality of Vietnam.
Verified Expedia guest review

8/10 Very good

Kenan, 3-night trip
Verified Hotels.com guest review