Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only
- Free buffet breakfast, free WiFi, and free parking
One thing you cannot do if you want to succeed in hospitality is to be unkind and…
Very nice resort
Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only
More Info: 6823 2342
from S$442- Junior Suite Garden View
- Junior Suite, 1 King Bed, Balcony, Partial Ocean View
- Romance Junior Suite Partial Ocean View
- Junior Suite, 1 King Bed, Garden View (Swim out)
- Junior Suite Swim-Out Partial Ocean View
- Romance Junior Suite Swim-Out Partial Ocean View
- Serenity Club Junior Suite Ocean Front
- Serenity Club Romance Jr Suite Ocean Front
- Serentiy Club Junior Suite Swim Out Ocean Front
- Serenity Club, Romance Junior Suite, Swim Out, Ocean Front
- Serenity Club, One Bedroom, Master Suite, Ocean Front
- Serenity Club, Two Bedroom, Master Suite, Ocean Front
- Presidential Suite (Serenity Club Ocean Front)
FAQs for Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only
Does Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only offer free cancellation for a full refund? Yes, Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only? Yes, there's free self and valet parking. Is there a pool at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only? Yes, there are 3 outdoor pools. Guests have 24-hour pool access. Are pets allowed at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only? You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Are there restaurants at or near Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only? Yes, there are 5 onsite restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Los Caporales (4.6 mi), Bugambilias (5.1 mi), and Momo (5.1 mi). Is there an onsite casino at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only? No, this property doesn't have a casino, but Dubai Palace Casino (23-min drive) and Royal Yak Casino and Sports Book (24-min drive) are both nearby.
Recent reviews
Superb 9.0 From 647 reviews
Lovely property and beach. But I would not stay again. Every evening we booked to eat at 8.30pm and despite a reservation we still had to wait and not one single evening did we eat until after 10pm. It was so busy and unorganised . I understand they may be understaffed and facing COVID challenges but it was very bad. We kept getting assured it would improve the next day but it didn’t. 2 evenings we ate our main at 11pm. Many other small issues too. Plus serenity club is a waste of time.
We had an okay time but not amazing. This resort is small. Only one “club or night activity” each night. Long waiting for dinners each night, we waited for a table at the Asian place one night for a hour and then on top of that it took 2 hours to get our food. It was frustrating. The Mexican restaurant is awful. Mediterranean is good. The lunch buffet is the same every single day which is frustrating. Not a lot of variety so if you are staying more than a few days it would get old very quick. They don’t have procecco so that sucked! That’s what I drink and their sparkling wine comparison was nasty. We ordered room service a few times and it took an hour to two hours to receive and it was usually cold. Guacamole is frozen, not fresh. However, the service staff is kind, helpful and they work hard. Maria is the best!! Carolina gave me one of the best massages I’ve ever had and I get a lot of massages! Overall the rooms are nice but would not recommend this based on the food. The Asian place is as good as it gets. I ran to the airport to get steak nachos from Margaritaville.
Views were beautiful, food was hit or miss, drinks were weak, service was wonderful, spa was very relaxing.
Great trip, with great amenities. We would definitely visit again. The only thing that kept us from rating the visit a 10 out of 10 are two things. The first being the restaurant’s serving dinner. The Asian Fusion restaurant was average at best and the Mexican Steakhouse was slightly above average. We chose to dine offsite for 4 of the six nights we were at the property. Breakfast and Lunch options onsite were excellent. The last thing that we were not happy with is the fact that we’re multiple groups of 20 somethings staying at the property who thought that night time was party time. The last two nights of our stay, we had groups of eight to the people above and beside our swim out room playing music and drinking until 2 or 3 AM each night. It definitely made it hard to sleep. On the second night when I phone the front desk, I was told they would handle it, but the party just kept going for another 1-1/2 hours... I realize that the hotel can’t be held responsible for what other guests choose to do, but for us, we were looking for them to manage the situation better. All in all, we would rate it a 8.5 out of 10
We really enjoyed our stay at Haven! Unfortunately we were there during hurricane Zeta but that only put a damper on our vacation for 24 hours. The resort itself is beautiful and clean. Everything is brand new and well decorated. Our room was fully stocked with a mini bar and Nespresso machine so we could make our own coffee in the mornings. 24 hour room service which usually took 20-40 minutes to receive. The restaurants were as good as they can be at an all inclusive! We really enjoyed the steakhouse. The pools were beautiful and plenty of seating. During our stay the resort was only at 30% capacity due to covid so we felt very comfortable since there weren't crowds of people. The staff were very friendly and accommodating and everyone was compliant with wearing masks. Overall I would recommend!
Overall, our trip was great. When we arrived, we were greeted with refreshing drinks and a cool towel. We were a part of the Serenity Club so we had a separate check in lounge which was air conditioned. Our butler showed us the property and took us to our room which included a swim out pool and a great view of the Ocean.
The staff was great! Aside from the resort being beautiful and clean, the staff made it extra special. From Rosy our cleaning lady to abel our barista at the cafe and everyone at the pool bars, just continuously made us feel welcomed. Will definitely be coming back!
They was very helpful with gettin things done 24hr room service just a nice experience just not to must activities goin on good for peace tho...
I liked the furniture by the pool. The rooms were gorgeous and very comfortable. It was a very lovely quiet resort. I would have preferred a bit more entertainment poolside during the days. The sand on the beach was rough to walk through as there were lots of rocks and twigs.
Pros: Modern decor. Spacious rooms. Courteous staff. Cons: Be prepared for longggggg wait times at the restaurants and mediocre food. As well as, a stagnant water smell & damp sheets & comforters in your room. To the resorts credit once they were made aware they attempted to resolve.