Banyan Tree Mayakoba

Luxury beachfront hotel with golf course, near El Camaleón Mayakoba Golf Course

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Where to?

Dates

May 2026

June 2026

Premium bedding, down duvets, minibar, in-room safe - Banyan Tree Mayakoba (Playa del Carmen)

View from room - Banyan Tree Mayakoba (Playa del Carmen)

Reception - Banyan Tree Mayakoba (Playa del Carmen)

Located near El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a tranquil retreat. Enjoy international cuisine at the on-site restaurant Sands Beach Club or unwind with yoga classes and spa treatments like massages and body wraps.

VIP Access

Exceptional

Popular amenities

Pet-friendly
Free parking
Free Wi-Fi

Main amenities (12)

Daily housekeeping
On a private beach
Golf course
Restaurants and 3 bars/lounges
Full-service spa
2 outdoor pools
Breakfast available
Free children's club
4 outdoor tennis courts
Health club
Sauna
Steam room

For families (6)

Children stay free
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site

includes taxes & fees

17 May - 18 May

Why we love this property

Paradise on the beach

Discover a hotel on its own private white sand beach. Guests can sail, tour by boat, or kayak before unwinding at the ocean-view restaurant.

Blissful spa retreat

The full-service spa offers Ayurvedic treatments, massages, and hydrotherapy in couples rooms or outdoors. A sauna, hot tub, and garden add to the serenity.

Beachside luxury boutique

Marvel at striking ocean views from three unique restaurants at this luxury boutique hotel. A private beach and garden create a serene paradise.

Similar properties

3 bars/lounges, swim-up bar, poolside bar

Pool
Spa
Airport transfer
Pet-friendly

includes taxes & fees

7 May - 8 May

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About the area

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

El Camaleón Mayakoba Golf Course - 2 min drive - 0.8 km
Quinta Avenida - 14 min drive - 9.2 km
Playa del Carmen Main Beach - 15 min drive - 9.5 km
Maroma Beach - 18 min drive - 13.0 km
Xcaret Eco Theme Park - 27 min drive - 19.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.5 miles/21.7 km
Area shuttle

Restaurants

‪Mamma Mia - ‬11 min drive
‪Yucatán Main Restaurant - ‬12 min drive
‪Miso - ‬16 min walk
‪Yucatán Main Bar - ‬12 min drive
‪Buffet Sunset - ‬11 min drive

About this property

Banyan Tree Mayakoba

Putting you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Offering ocean views, Sands Beach Club serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course and a free kid's club. Fellow travellers love the helpful staff.

At a glance

Hotel size

- 161 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: 1 AM
- Express check-in/out available
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- The credit card used to book the reservation must be presented by the cardholder at check-in

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- Babysitting*
- Free children's club

Pets

- Pets allowed (1 total, up to 10 kg per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Free secured on-site valet parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 bars/lounges
Restaurant
Beach bar
Poolside bar
Private dining
Private picnics
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
Lifeguard on-site

What to do

On a private beach
Tennis
Yoga classes
Archery
Ecotours
Golf lessons
Golfing
Hiking/biking trails
Kayaking
Sailing
Boat tours
Hiking/biking trails nearby
Parasailing nearby
Scuba-diving nearby
Skydiving nearby
Zip-lining nearby

Working away

24-hour business centre
4 meeting rooms
Computer station
Conference space (3310 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Golf caddy on-site
Golf cart on-site
Golf clubs on-site
Pool loungers
Pool umbrellas
Romance packages

Facilities

Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness centre
Golf course on-site
2 outdoor pools
Designer shops on-site
Full-service spa
Golf clubhouse on-site
Golf pro shop on-site
4 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Wine-tasting room
Banquet hall

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Doorbell and phone notifications
Lever door handles
Well-lit path to entrance

Room amenities

Be entertained

50-inch Smart TV
Digital TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Down duvet
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
Free rollaway/extra bed

What to enjoy

In-room massage
Furnished balcony/patio

Freshen up

Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Laptop-friendly workspace
Free WiFi
Phone

Food and drink

Champagne service
Free bottled water
Dining table

More

Daily housekeeping
In-room safe (laptop compatible)
Recycling

Special features

Spa

Banyan Tree Mayakoba Spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Sands Beach Club – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Oriente – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Cello – This restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Saffron – Overlooking the garden, this fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Tomahawk Open Fire Latin – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Preferred by Nature – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.38 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 56.8 for adults and USD 28.4 for children

Children & extra beds

In-room babysitting is available for an extra charge

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 60 per pet, per stay

Pool, spa, & gym (if applicable)

Children under 15 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Banyan Tree Mayakoba

Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Playa del Carmen

Mayakoba Banyan Tree

Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Banyan Tree Mayakoba Resort Playa del Carmen

Banyan Tree Mayakoba Resort

Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Playa del Carmen

Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba offer free cancellation for a full refund?

Yes, Banyan Tree Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Banyan Tree Mayakoba?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Banyan Tree Mayakoba?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 60 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Banyan Tree Mayakoba?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Banyan Tree Mayakoba?

Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Banyan Tree Mayakoba?

No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.

What is there to do at Banyan Tree Mayakoba and nearby?

Have fun with on-site activities such as kayaking, sailing and archery, and practise your swing at the golf course. Additional recreation on-site includes ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Mayakoba also has 3 bars, a private beach and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.

Are there restaurants at or near Banyan Tree Mayakoba?

Yes, Sands Beach Club offers al fresco dining, international cuisine and garden views.

Does Banyan Tree Mayakoba have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Banyan Tree Mayakoba like?

Banyan Tree Mayakoba is located on the waterfront. Popular attractions include Maroma Beach, which is 13 minutes away by car.

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Banyan Tree Mayakoba Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

What guests liked

The beach at this property is immaculate, beautiful, and perfect for relaxation with excellent service and amenities. (13 reviews)
The private pools were heated and made the trip enjoyable, with some even having cabanas and outdoor baths. (8 reviews)
The spa at this property offers an exceptional service experience. (3 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Food

Room

Villa

Restaurant

Beach

Spa

Amenities

Private pool

Location

Verified

10/10 Exceptional

25 Feb, 2026

Staff are incredible!

Steve, 5-night trip

Verified

10/10 Exceptional

14 Jan, 2026

Best resort I stayed at in Mexico

Mohamed Ali, 3-night trip

Verified

10/10 Exceptional

13 Jan, 2026

Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!

sarah, 3-night trip

Verified

4/10 Fair

3 Mar, 2026

Unfortunately the ocean view was blocked by bushes. They said these bushes were part of the ecology. That said the beach chairs, which did not have covers and were not the same height, were not high wnough to see over the bushes. It really makes no sense to pay for a private ocean view that is not as good as the public view.

Kristina, 4-night trip

Verified

10/10 Exceptional

28 Sept, 2025

Beautiful property with excellent service

Samantha, 4-night trip

Verified

10/10 Exceptional

19 Jul, 2025

Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.

Claudio, 7-night trip

Verified

10/10 Exceptional

21 Aug, 2025

Service was amazing

moussa, 3-night trip

Verified

10/10 Exceptional

26 Sept, 2025

Ocean scene was amazing. Clean beach , minimal seaweed

Julie, 4-night trip

Verified

10/10 Exceptional

31 Jul, 2025

Wonderful property. Very private and spacious. We loved the private heated pool!

Carri, 4-night trip

Verified

10/10 Exceptional

1 Jun, 2025

Absolutely stunning resort We went for our 25th wedding anniversary and had an amazing time Would definitely recommend!

Manpreet Kaur, 4-night trip

Verified

10/10 Exceptional

26 May, 2025

Incredible place. Must go again soon!

DOUG, 3-night trip

Verified

10/10 Exceptional

13 Oct, 2025

The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.

Rhondalyn, 6-night trip

Verified

10/10 Exceptional

29 Sept, 2025

Excellent

Antonio, 2-night trip

Verified

10/10 Exceptional

23 Sept, 2024

Wonderful stay!

Kiersten, 7-night trip

Verified

10/10 Exceptional

2 Dec, 2025

Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!

best hotel in the region

Banyan Tree Mayakoba

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Reviews

Popular amenities

Main amenities (12)

For families (6)

Why we love this property

Room options

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View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

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Oceanfront Veranda Pool Suite - Queen

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Oceanfront Balcony Pool Suite

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Lagoon & Sunset Rooftop Pool Villa

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Beachfront Lanai Pool Suite -King

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Beachfront Lanai Pool Suite -Queen

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Beachfront Terrace Pool Suite

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Wellbeing Sanctuary Pool Villa - King

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Three-Bedroom Family Residence

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Deluxe Pool Villa

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Deluxe Pool Villa with Living Room

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Bliss Pool Villa

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Serenity Pool Villa

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Serenity Two Bedroom Pool Villa

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Harmony Two-Bedroom Lagoon Pool Villa

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Three-Bedroom Family Villa

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool

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About the area

What's nearby

Getting around

Restaurants

About this property

Banyan Tree Mayakoba

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Other information

Property amenities

Food and drink

Travelling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features