Banyan Tree Mayakoba

Property class: 5 and above
Luxury beachfront hotel with golf course, near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Putting you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Offering ocean views, Sands Beach Club serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course and a free kid's club. Fellow travellers love the helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Golf course
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Television
The current price is S$1,204
includes taxes & fees
10 Nov - 11 Nov

Why we love this property

Paradise on the beach
Discover a hotel on its own private white sand beach. Guests can sail, tour by boat, or kayak before unwinding at the ocean-view restaurant.
Work meets play paradise
Beachfront hotel balances work and play. Business centre and meeting rooms available. Spa, tennis, and golf provide relaxation options.
Culinary journey
Savour global dishes at an ocean-view spot. Dine by the pool or garden, or enjoy private picnics. Three bars and wine tastings await.

Room options

Available filters for rooms
Showing 17 of 17 rooms

Oceanfront Veranda Pool Suite - King

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 159 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Oceanfront Veranda Pool Suite - Queen

  • Beach view
  • 159 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Balcony Pool Suite

  • Beach view
  • 149 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Lagoon & Sunset Rooftop Pool Villa

  • Lagoon view
  • 185 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Beachfront Lanai Pool Suite -King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 176 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Beachfront Lanai Pool Suite -Queen

  • Beach view
  • 176 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Beachfront Terrace Pool Suite

  • Beach view
  • 164 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Wellbeing Sanctuary Pool Villa - King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 364 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Three-Bedroom Family Residence

  • Golf view
  • 390 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Bliss Pool Villa

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 266 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Serenity Pool Villa

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Serenity Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Harmony Two-Bedroom Lagoon Pool Villa

  • Lagoon view
  • 484 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Harmony Three-Bedroom Beachfront Pool

  • Ocean view
  • 544 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

Room

  • Lake view
  • 293 sq m
  • Sleeps 3

Room

  • Lake view
  • 322 sq m
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room

  • Lake view
  • 322 sq m
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 2 min drive - 0.8 km
  • Quinta Avenida - 15 min drive - 9.9 km
  • Playa del Carmen Main Beach - 16 min drive - 10.2 km
  • Maroma Beach - 17 min drive - 13.0 km
  • Xcaret Eco Theme Park - 28 min drive - 20.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.5 miles/21.7 km
  • Area shuttle

Restaurants

  • ‪Alberca - Pool - ‬12 min drive
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪La Locanda - ‬10 min drive
  • ‪Buffet Riviera - ‬11 min drive
  • ‪Rodeo Grill - ‬12 min drive

About this property

Banyan Tree Mayakoba

  • Putting you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Offering ocean views, Sands Beach Club serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course and a free kid's club. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 161 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 1 AM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club

Pets

    • Pets allowed (1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free secured on-site valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Archery
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Boat tours
  • Cooking classes
  • Golf lessons nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (3310 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • Golf course on-site
  • 2 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling

Special features

Spa

Banyan Tree Mayakoba Spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Sands Beach Club – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Oriente – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Cello – This restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Saffron – Overlooking the garden, this fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Preferred by Nature. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.42 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 56.8 for adults and USD 28.4 for children

Renovations and closures

The following facilities or services will be unavailable from August 3 2026 to October 31 2026 (dates subject to change):
  • One of the dining venues

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 008-007-000811/2025

Also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba offer free cancellation for a full refund?

Yes, Banyan Tree Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Banyan Tree Mayakoba?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Banyan Tree Mayakoba?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 60 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Banyan Tree Mayakoba?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Banyan Tree Mayakoba?

Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Banyan Tree Mayakoba?

No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.

What is there to do at Banyan Tree Mayakoba and nearby?

Have fun with on-site activities such as kayaking, sailing and archery, and practise your swing at the golf course. Additional recreation on-site includes ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Mayakoba also has 3 bars, a private beach and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Banyan Tree Mayakoba?

Yes, Sands Beach Club offers al fresco dining, international cuisine and garden views. One of the dining venues will be unavailable from 3 August 2026 to 31 October 2026 (dates subject to change).

Does Banyan Tree Mayakoba have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Banyan Tree Mayakoba like?

Banyan Tree Mayakoba is located on the waterfront. Popular attractions include Maroma Beach, which is 13 minutes away by car.

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Reviews

Banyan Tree Mayakoba Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, amazing, and spectacular with great amenities and activities. (20 reviews)
  • The spa experience was exceptional, offering a refreshing and welcoming atmosphere for guests. (10 reviews)
  • Breakfast at this property was a highlight, with many reviewers praising its excellent options and wonderful service. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Villa
Restaurant
Beach
Spa
Location
Amenities
Private pool

Reviews

Verified review

10/10 Exceptional

Clean and very nice staff
Verified review

10/10 Exceptional

Very nice clean room, staff was amazing very helpful
Verified review

10/10 Exceptional

Loved our stay, the property is beautiful, the staff was amazing!
Verified review

8/10 Very good

Juan from sur Beach was amazing
Verified review

10/10 Exceptional

This is a five star resort in every sense of the word. Will return at the earliest possible opportunity. Staff is excellent and receptive to any request. Food is wonderful, with variety of cuisines - staff flexible to dietary requests. A++++
Verified review

10/10 Exceptional

Staff are incredible!
Verified review

10/10 Exceptional

Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Verified review

10/10 Exceptional

Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!
Verified review

10/10 Exceptional

Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT!
Verified review

10/10 Exceptional

Nice place to stay very relaxing the service is excellent
Verified review

8/10 Very good

The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin
Verified review

10/10 Exceptional

Amazing hotel with excellent customer service. We had a fantastic stay.
Verified review

8/10 Very good

This is our 4th time staying at the Banyan Tree Mayakoba. The service has significantly improved over previous stays and we would rank it 9/10. The updated rooms are beautiful and the amenities are excellent. The food however for a hotel of this level could be significantly improved except for the Sands and Tomahawk restaurants. Also be prepared to 50+ burgers and a significant price tag for all food.
Verified review

10/10 Exceptional

The staff and the hotel was great
Verified review

10/10 Exceptional

Wonderful property. Very private and spacious. We loved the private heated pool!
Verified review

10/10 Exceptional

Ocean scene was amazing. Clean beach , minimal seaweed
Verified review

10/10 Exceptional

Gorgeous property … incredible service…Safron Asian restaurant excellent
Verified review

10/10 Exceptional

The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Verified review

10/10 Exceptional

This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
Verified review

10/10 Exceptional

Really private and safe.
Verified review

10/10 Exceptional

The service was impeccable and the property was absolutely beautiful! We will definitely visit again in the near future.
Verified review

10/10 Exceptional

Staff was amazing friendly and accommodating! Alfredo was extremely attentive and friendly! Breakfast Buffet was great and resort was top notch!
Verified review

10/10 Exceptional

Very warm and professional staff. Recommend.
Verified review

10/10 Exceptional

Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Verified review

10/10 Exceptional

We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!