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Valentin Imperial Rivera Maya All Inclusive - Adult Only

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Gazebo
Diamond Suite Privé | Premium bedding, free minibar, in-room safe, individually decorated
Suite Imperial Privé | Living room | IPod dock
8 restaurants, dinner served, Italian cuisine

Overview of Valentin Imperial Rivera Maya All Inclusive - Adult Only

VIP Access

Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
Playa del Carmen beachfront aparthotel with 8 restaurants, spa
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,318 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Laundry facilities
  • Free parking
  • Free WiFi
Map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
Main amenities
  • 540 apartments
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 2 beach bars
  • 2 poolside bars and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools and lazy river
  • 2 outdoor tennis courts
  • Health club
  • Steam room
  • Beach towels
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On the waterfront
  • Maroma Beach - 15 min drive
  • Puerto Morelos Town Square - 17 min drive
  • Tres Rios Ecopark - 18 min drive
  • El Camaleón Mayakoba Golf Course - 16 min drive
  • Puerto Morelos Beach - 19 min drive
  • Gran Coyote Golf - 19 min drive
  • Quinta Avenida - 23 min drive
  • Mamitas Beach - 29 min drive
  • Playa del Carmen Main Beach - 24 min drive
  • Xcaret Eco Theme Park - 35 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 18 miles/28.9 km
  • Airport shuttle (surcharge)

Restaurants

  • Cena Trattoria By el Faro - 10 min drive
  • La Laguna - 9 min drive
  • Restaurante la Plaza - 9 min drive
  • Restaurante el Tapatío - 10 min drive
  • Lobby Bar Acuarium - 13 min drive
Map

About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers a private beach and gives you access to on-site scuba-diving, snorkelling and kayaking. There's plenty of fun with the 3 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. L´ Olivo, one of 8 restaurants, serves Italian cuisine and is open for dinner. There are 2 beach bars and a health club, and apartments get the details right with free minibar items and iPod docks. Fellow travellers like the pool and helpful staff.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site live performances

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
On-site PCR COVID-19 testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Private beach
  • Beach towels

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Body treatments
  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Restaurants on site

  • L´ Olivo
  • Ginger
  • La Hacienda
  • Taman Sari
  • L´Alsace

Food and drink

  • Espresso maker
  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 beach bars, 2 poolside bars and 6 bars/lounges
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • Couples dining
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Dressing gowns
  • Towels provided
  • Free toiletries
  • Hairdryer
  • Slippers

Entertainment

  • Pool or billiards table
  • Piano
  • iPod docking station

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Turndown service

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront

Things to do

  • Health club
  • 2 outdoor tennis courts
  • Lazy river
  • Tennis on site
  • Kayaking on site
  • Aerobics classes on site
  • Bike hire on site
  • Volleyball on site
  • Basketball on site
  • Yoga classes on site
  • Scuba-diving on site
  • Snorkelling on site
  • Golf nearby
  • Sailing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 540 rooms
  • 15 buildings
  • Individually decorated
  • Individually furnished
  • Romance packages available

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

L´ Olivo – This restaurant specialises in Italian cuisine and only serves dinner.
Ginger – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Taman Sari – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
L´Alsace – This restaurant specialises in French cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 174 per room (return)
  • Early check-in can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

On-site PCR COVID-19 testing is available for a fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
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Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Hotel
Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
Valentin Imperial Rivera Maya All Inclusive Adult
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Frequently asked questions

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only offer free cancellation for a full refund?
Yes, Valentin Imperial Rivera Maya All Inclusive - Adult Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Valentin Imperial Rivera Maya All Inclusive - Adult Only?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Valentin Imperial Rivera Maya All Inclusive - Adult Only?
Yes, there are 3 outdoor pools.
Are pets allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Valentin Imperial Rivera Maya All Inclusive - Adult Only?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Valentin Imperial Rivera Maya All Inclusive - Adult Only?
Yes, an airport shuttle is available. The charge is USD 174 per room return.
What are the check-in and check-out times at Valentin Imperial Rivera Maya All Inclusive - Adult Only?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
What is there to do at Valentin Imperial Rivera Maya All Inclusive - Adult Only and nearby?
Have fun with on-site activities such as kayaking, snorkelling and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Valentin Imperial Rivera Maya All Inclusive - Adult Only also has 2 swim-up bars, 2 poolside bars and a private beach, as well as a steam room, spa services and a garden.
Are there restaurants at or near Valentin Imperial Rivera Maya All Inclusive - Adult Only?
Yes, there are 8 on-site restaurants, featuring Italian cuisine.
Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Valentin Imperial Rivera Maya All Inclusive - Adult Only like?
Valentin Imperial Rivera Maya All Inclusive - Adult Only is located on the waterfront. Popular attractions include Xcaret Eco Theme Park, which is 35 minutes away by car. The local area is considered walkable, as well as having nice beaches.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Exellent
Dimitry, 6-night trip
Verified Hotels.com guest review

8/10 Very good

The beach and water used to be great, on our trip-too much surgrassi-dead seaweed washing on beach.Man y of the features we used to enjoy are gone after Covid. Staff is still friendly and hard working.
Stephen, 6-night family trip
Verified Expedia guest review

6/10 Good

We recently stayed at a Valentin Imperial hotel and was mostly happy with my experience. From the moment I arrived, I was greeted with warm hospitality and a refreshing drink. The check-in process was a little bumpy and time consuming. We were eventually in our room about an hour and a half after the check in time. The room was spacious and well-appointed, the beds are very firm. The housekeeping staff did an excellent job of keeping the room clean and stocked with fresh towels and toiletries. The all-inclusive package included a wide variety of dining options, from casual poolside snacks to upscale restaurants with delicious meals. I particularly enjoyed the sushi bar Ginger and the Taman Sari Asian cuisine, which was flavorful and authentic. The food is good, but not five star. Same with cocktails - VERY artificial. Throughout my stay, the staff were attentive and friendly, always willing to help with any request or question. The resort's location was also ideal, with easy access to the beach and nearby attractions. Overall, it was a nice stay and we had fun, but it is not on my list of resorts to return to unfortunately.
Rory, 7-night family trip
Verified Expedia guest review

8/10 Very good

The ground were awesome. We were at the quiet pool the whole time as the big pool was too loud for us. Our room did have a musky smell. The food was pretty good. We were disappointed in the Mexican restaurant as it wasn't as good as expected for being in Mexico. The guacamole was like the kind you get out of a squeeze package. We had great service (Moises Chan) while we were at the pool and the beach bar was pretty nice to hang out at.
Derek, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Service was excellent, quality of foodcwas amasing
Sorin, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Best resort I’ve ever stayed. We will be back.
Ryan, 5-night romance trip
Verified Expedia guest review

6/10 Good

I liked the size of the property and ability to walk around a lot of different areas.
Allen James, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very unique beach resort! Felt like we were in a Spanish city with the town square (or piazza), the various authentic cuisine dining options, the walkways, the lights, the classy entertainment, the cafe. We loved how they preserved the local species of plants/vegetation/habitats. The grounds were immaculate. One problem only was the amount of seaweed along the shore which was unpleasant to see and made walking challenging.
Paolo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome place! Everything we tried for food, was amazing. High quality staff and facilities. Only thing lacking a bit was the drinks!
Zachary J, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort
Verified Travelocity guest review