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Ocean Coral & Turquesa All Inclusive

4.5 star property
Puerto Morelos beachfront property with 9 restaurants, spa
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Ocean Coral & Turquesa All Inclusive

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Property entrance
View from room
9 restaurants, dinner served, American cuisine
Lobby sitting area

Overview of Ocean Coral & Turquesa All Inclusive

7.6

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free WiFi
  • Air conditioning
  • Free parking
Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom

Room options

View all photos for Junior Suite Ocean View / balcony

View from room

Junior Suite Ocean View / balcony

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View with balcony

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View with balcony

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Ocean View

Terrace/patio

Privilege Junior Suite Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar Sea View

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Master Suite

Premium bedding, free minibar, in-room safe, desk

Privilege Master Suite

  • 89 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Garden View

Balcony

Privilege Junior Suite Garden View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About this area

What's nearby

  • On the beach
  • Puerto Morelos Town Square - 9 min drive
  • Moon Palace Golf Club - 18 min drive
  • Maroma Beach - 21 min drive
  • Ventura Park Cancun - 22 min drive
  • Riviera Cancun Golf Resort - 28 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25.9 miles/41.7 km
  • Shopping centre shuttle (surcharge)

Restaurants

  • Bistro el Beso - 4 min walk
  • The Kitchen Table - 10 min walk
  • Seaside Grill Restaurant - 14 min walk
  • Portofino - 16 min walk
  • Fresca Bar - 6 min walk
Map

About this property

Ocean Coral & Turquesa All Inclusive

At Ocean Coral & Turquesa All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll have access to on-site snorkelling and kayaking. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Blue Moon, one of 9 restaurants, serves dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club and a poolside bar. Fellow travellers like the room service and overall property condition.

All-inclusive

All-inclusive room rates at Ocean Coral & Turquesa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 511 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Shopping centre shuttle*

Property amenities

Food and drink

  • 9 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Snorkelling
  • Shopping
  • Pool table
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 21 buildings/towers
  • Built in 2008
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 50-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Dining

Blue Moon – This fine-dining restaurant only serves dinner.
Route 66 – This restaurant specialises in American cuisine and only serves dinner. Open daily.
Sensai – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Ritratto D Italia – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Los Girasoles – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Shopping centre shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

Does Ocean Coral & Turquesa All Inclusive offer free cancellation for a full refund?
Yes, Ocean Coral & Turquesa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ocean Coral & Turquesa All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ocean Coral & Turquesa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Ocean Coral & Turquesa All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Coral & Turquesa All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Ocean Coral & Turquesa All Inclusive?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Ocean Coral & Turquesa All Inclusive and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Ocean Coral & Turquesa All Inclusive also has 5 bars, a 24-hour fitness centre and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Ocean Coral & Turquesa All Inclusive?
Yes, there are 9 on-site restaurants, featuring American cuisine.
Does Ocean Coral & Turquesa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Ocean Coral & Turquesa All Inclusive like?
Ocean Coral & Turquesa All Inclusive is located a short 14-minute walk from Puerto Morelos Beach. The local area is good for families and and our guests say that it is very walkable.

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Timisha, 4-night family trip
Verified Hotels.com guest review

6/10 Good

It was ok but i won't be returning
My stay at this resort was pleasant. The staff was amazing. The drinks were very good but the food missed the mark. The food was really bad. The only alright meals that I had was room service the day before we left and breakfast on the last day. The vibe at the resort was good but i wouldn't return here. I didn't like the raccoons and cats walking the halls. There were cats in lobby and the restaurants. I got lost in resort because I was running from raccoons in the hallway. I also saw a leopard walking down the street. I really didn't feel safe sometimes.
Tiana, 4-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel was pretty old. Paints are coming off. Some concrete are not intact anymore. The room space was ok, bed and pillows were comfortable. The only problem we had in the room was the bathroom. It has a moldy smell. Esp the toilet. We had to pour shower gel to make it smell good. The food are also ok. The pool closes too early. 8pm. Would have been nice like around 10pm. So people can swim at night. The service, hospitality was awesome! Shoutout to KATIA. she assisted us with our stay. Doing reservations etc. And she did one awesome thing for my friend’s birthday. A little surprise cake during the dinner. We were so happy. Drinks were also good. Overall it was a good stay. But probably won’t come back.