Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in Puerto Morelos, Quintana Roo, Mexico

Ocean Coral & Turquesa - All Inclusive

Puerto Morelos beachfront property with 9 restaurants and spa

  • Free WiFi and free parking
From
S$220
  • Bowling
  • Poolside Bar
  • Beach
  • Outdoor Pool
  • Poolside Bar
1 / 89Poolside Bar
8.0Very good
  • It was amazing. One of the best trips! Dorian was awesome and really made my trip…

    Jan 17, 2021

  • The resort was nice, great staff there to help in anyway they can. A lot of complaints on…

    Jan 14, 2021

See all 1,247 reviews

Official standards

This property advises that it adheres to European Holiday Home Association (EHHA - Europe) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 591 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Children's club
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On the beach
  • Petempich Bay - 22 min walk
  • Crococun Zoo - 34 min walk
  • Ojo de Agua Beach - 44 min walk
  • Puerto Morelos Town Square - 2.9 mi / 4.7 km
  • San Jose Catholic Parish - 2.9 mi / 4.7 km

Book this property and collect stamps after your stay

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Check availability

Please enter your dates
  • Privilege Junior Suite Garden Jetted Tub
  • Junior Suite, Balcony, Ocean View
  • Junior Suite, Balcony, Garden View
  • Privilege Master Suite
  • Privilege Junior Suite Ocean View
  • Daisy Junior Suite Familiar
  • Daisy Junior Suite Familiar Sea View

Location

  • On the beach
  • Petempich Bay - 22 min walk
  • Crococun Zoo - 34 min walk

What’s around

Landmarks

  • On the beach
  • Petempich Bay - 22 min walk
  • Crococun Zoo - 34 min walk
  • Ojo de Agua Beach - 44 min walk
  • Puerto Morelos Town Square - 2.9 mi / 4.7 km
  • San Jose Catholic Parish - 2.9 mi / 4.7 km
  • Artisans Market - 3 mi / 4.8 km
  • Puerto Morelos Reef - 3 mi / 4.8 km
  • Sanctuary of Hope and Time Capsule - 5 mi / 8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 5.2 mi / 8.4 km
  • Costa Occidental de Isla Mujeres National Park - 8.9 mi / 14.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Shopping center shuttle (surcharge)

At a glance

Size

  • 591 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 21
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Blue Moon - This fine-dining restaurant serves dinner only.

Route 66 - This restaurant specializes in American cuisine and serves dinner only.

Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.

Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.

Small print

Also known as

  • Ocean Coral
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa
  • Ocean Coral & Turquesa - All Inclusive All-inclusive property
  • Ocean Coral All Inclusive
  • Ocean Coral All Inclusive Puerto Morelos
  • Ocean Coral Puerto Morelos
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral & Turquesa - All Inclusive Puerto Morelos
  • Ocean Coral Turquesa Puerto Morelos

Optional extras

Late check-out can be arranged for an extra charge of MXN 800 (subject to availability)

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Sanitation services: MXN 20 per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ocean Coral & Turquesa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge of MXN 800 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there are 9 onsite restaurants, featuring American cuisine. Nearby restaurants include I Wanna Pizza (2.7 mi), John Gray's Kitchen (2.8 mi), and Sabor de Mexico (2.8 mi).
8.0Very good
  • 10.0Exceptional

    I’ll be back!

    Great service, fun entertainment, good food, beautiful location! I will certainly visit again!

    Deborah, 4 night trip, Jan 14, 2021

    Verified Hotels.com guest review

  • 10.0Exceptional

    Amazing stay!

    Over our expectations ! We got an upgraded for a room with bathtub and partial ocean view. Staff everywhere was super friendly (tip then they deserve it!) , we always got a place at the restaurants, beach was clean and bowling was super fun! We’ll def come back soon!

    danielle, 2 night trip, Jan 12, 2021

    Verified Hotels.com guest review

  • 6.0Good

    No-frills, All-upsell, No Customer Service hotel.

    A good no-frills all inclusive resort. The resort has a nice beachfront with palm thatched umbrellas and loungers. The property has four pools and nine restaurants. The resort has a ping pong table, tennis courts and a bowling alley. Basically all amenities you would want in an all inclusive resort. The only thing missing is quality and customer service. During check in all guests get an up-sell pitch, and if you don’t buy what they are selling they hound you the entire stay. The come up to you at the pool, restaurants, at the bar, on the beach to try to offer upgrades. They do not stop. All restaurants have an hour wait outside, even if you purchased the “privilege” upgrade you still have to wait in line. We stayed 5 nights, and 3 of them waited in line for 1 hour. There is a real chance you go to bad hungry. The food is cafeteria quality. I would not come back.

    KIRILL, 5 night trip, Dec 25, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Excellent vacation choice !!!!

    We had the most wonderful time at this beautiful resort. Very friendly and accommodating staff, plenty of things to do, variety of entertainment during the day and evening. An abundance of food and drinks, served by the pools or the beach, most courteous staff ever. We definitely recommend it.

    Roberta, 7 night trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 4.0Fair

    Don’t do it !

    Someone forgot to tell this hotel what the meaning of “All Inclusive” is. Because they have no clue. Charges for “some” food. Charges for “some” alcohol. Diner consists of 2 restaurants open of the 5 advertised and waiting list of an hour to eat. Nowhere else to get food so don’t expect to eat when hungry. The place is a joke. Running on shoe strings.

    Mark, 1 night trip, Nov 30, 2020

    Verified Hotels.com guest review

  • 8.0Very good

    Great hotl 9.5/10

    The hotel and beach was super nice, the breakfast is just ok, the check in was so slow,

    Omar, 1 night family trip, Nov 30, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    I’d do it again

    Overall a great experience and atmosphere! Food was to be expected and the drinks were always flowing. I would certainly book here again. The staff was top notch!!

    Francisco, 4 night trip, Nov 27, 2020

    Verified Hotels.com guest review

  • 4.0Fair

    Beautiful place - food/service needs improvement

    The resort is beautiful and people are very kind and pleasant; very calm and prepared for the hurricane which eased our concerns. Disappointed there was no bar service at the beach, limited shaded seating on the beach, not very many bars and very hard to get service at the pools. Food was generally not great and was hard to get into most of the restaurants for dinner.

    6 night trip, Oct 21, 2020

    Verified Hotels.com guest review

  • 2.0Poor

    We were only able to get pool towels 1 day as they were always out. Bedroom towels were not replaced unless we asked. Service at breakfast sucked! You have to wait for them to serve you due to COVID which is fine but many of them are standing around talking while there is a line of people waiting for food. One night we ate at one of the restaurants and my mother in law had a rock in her rice and beans and my husband had plastic wrap in his calamari. They only restocked bedroom fridge 1 time during our stay. We asked to speak with a manager and he asked us to tell him the problems, when we asked to speak to manager he sent us over to front desk where we spoke with David who claimed to be a manager but he was not. He asked us to write down issues so he could take it higher up. We were not offered a partial refund or anything to make it right! Overall the resort has gone down hill since we were here last. They wanted us to look at the timeshare presentation who in the right mind thinks we would even consider it with all the horrible service we received!!! Poolside service was not great either the one lady had an attitude and looked like she hated her job. The other guy barely wanted to work and when we asked for something he just ignored and walked away. You would think due to business being down due to COVID that they would be even more on top of things such as quality and service to stay afloat!

    Baltasar, 4 night family trip, Oct 19, 2020

    Verified Orbitz guest review

  • 6.0Good

    All of the meals were served warm, never hot. At times the service to get drinks took up to 45 minutes for poolside service. Some restaurants would only be open 1 day a week for 4 hours so it was nearly impossible to eat at them. The pool was nice.

    Nick, 6 night romance trip, Oct 18, 2020

    Verified Expedia guest review

See all 1,247 reviews