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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Mandarin Oriental Kuala Lumpur

Luxury hotel with spa, near Petronas Twin Towers

  • Free WiFi and free parking
From
S$167

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  • Mandarin Oriental Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur
  • Outdoor Pool
  • Pool
  • Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur. Image 1 of 74.
1 / 74Mandarin Oriental Kuala Lumpur
Kuala Lumpur City Centre, Kuala Lumpur, 50088, Malaysia
9.4.Exceptional.
  • Great location and short walk to KLCC , will stay again when I back to KL.

    Feb 18, 2020

  • Quiet and helpful staff, I have very good sleep every day. Good location, very nice…

    Feb 8, 2020

See all 792 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe
Walkable
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 632 guestrooms
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe City View Room King
  • Deluxe City View Room Twin
  • Club Deluxe, Room, 1 King Bed, City View
  • Deluxe Park View Room King
  • Club Park View Room King
  • Club Room, 1 King Bed (Twin Towers View)
  • Twin Towers View Room King
  • Suite, 1 King Bed (Park)
  • Club Suite, 1 King Bed
  • Room, 2 Twin Beds (Twin Towers View)
  • Mandarin, Room, 1 King Bed
  • Deluxe Park View Room Twin
  • Executive Room, Park View
  • Club Room, 2 Twin Beds (Twin Towers View)
  • Executive Room, 1 King Bed, Park View (Club Executive King)
  • Executive Apartment, 2 Bedrooms
  • Executive Apartment, 2 Bedrooms (Premium)
  • Executive Apartment, 3 Bedrooms
  • Club Deluxe, Room, 2 Twin Beds, City View
  • Presidential Suite, Multiple Beds
  • Royal Suite King Bed

Location

Kuala Lumpur City Centre, Kuala Lumpur, 50088, Malaysia
  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 35 min walk
  • Putra World Trade Centre - 44 min walk
  • Central Market - 32 min walk
  • Mid Valley Mega Mall - 5.3 mi / 8.5 km
  • Batu Caves - 9.9 mi / 16 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 57 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Kuala Lumpur Sultan Ismail Station - 6 min drive
  • KLCC Station - 9 min walk
  • Raja Chulan Station - 13 min walk
  • Bukit Nanas Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 632 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Please note that any special requests must be confirmed by contacting the hotel in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 36 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Kuala Lumpur Mandarin Oriental
  • Mandarin Oriental Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur
  • Mandarin Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Optional extras

Valet parking costs MYR 36 per day

Rollaway beds are available for MYR 105 per night

Buffet breakfast is offered for an extra charge of MYR 116.6 for adults and MYR 58.3 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mandarin Oriental Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include Marble 8 (3-min walk), Marini's on 57 - Rooftop bar (3-min walk), and Tonka Bean Cafe (3-min walk).
  • Yes, an airport shuttle is available.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mandarin Oriental Kuala Lumpur also has 3 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Fantastic!

    Sharifah, 2 night family trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The service was superb! The staffs were friendly and constantly checks on us to ensure everything is good. I also received a box of chocolates on my last day after signing up to be 'fans of M.O'. I hope to return again!

    2 night family trip, Dec 15, 2019

    Verified Expedia guest review

  • 4.0.Fair

    No hot water in shower, but I still took a cold shower as I was rushing for a meeting. Water cut off halfway through shower, so I moved to bathtub. Water in bathtub was yellow, so I decided to just dry soap off myself and call reception. Reception sent someone to fix. Two guys in boots came in and tried to fix. After 30mins I called reception again and asked how long fixing will be done. Reception had no idea. I requested for different room (they did not offer during both calls). They agreed. I was given different room, a letter of apology and a plate of 6 pieces of chocolates. Not bad for a 3 Star hotel I suppose.

    Gavin, 1 night business trip, Dec 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I have always chosen to stay at Mandarin Oriental each time I go to KL which is at least 4 times a year. Staff was very approachable and offered a helping hand whenever they could. Room was very clean and spacious. The best part is that the hotel is conveniently located next to the mall so we could watch late night movies without worrying about how to get back to the hotel.

    4 night family trip, Dec 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great service with a smile. Nice view & great place to do shopping.

    1 night business trip, Nov 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic Stay.

    The room was well equipped and conducive.

    1 night business trip, Nov 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok lah...quite pricy...close to klcc for easy shopping

    R, 1 night trip with friends, Oct 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    good service, good room, good location. All perfect.

    1 night trip, Sep 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    5 Star All Around

    The entire experience was 5-Star from the room, the service, and the amenities. It was a great stay and look forward to going back. The staff noticed a birthday card on the night table from my girlfriend and the next day there was a complimentary birthday cake in the room. Nice Touch.

    Sasha, 3 night romance trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Service and Friendly Staff...Feel So Welcoming...

    3 night trip with friends, Jul 2, 2019

    Verified Expedia guest review

See all 792 reviews