Quintana Roo Hotels

"This resort is beautiful and has a lot of amenities including bowling, laser tag, tennis and pickleball courts, a batting cage and a water park for the kids. The wildlife here is amazing including monkeys, coatis, capybaras, iguanas, raccoons, a crocodile, deer and a couple of cats. The food was really good at all the restaurants and the buffet. They have a juice bar near the beach pool which makes fresh juice everyday. Mike’s coffeehouse has the best cafe options including cappuccinos, lattes (both cold and hot), teas and delicious desserts. We literally went there everyday some times twice a day it was soo good. We found the nightlife was a bit of a disappointment with everything wrapping up by around 10:30 -11:00pm. The rooms are very clean and the cleaning staff work very hard to keep everything clean. The one thing I wasn’t a fan of was the design of the bathroom. The shower and toilet are separated but there is no real privacy when using the toilet. Also, the bathtub in our room had rust and didn’t really work but that was fine as we just used the shower everyday which always had steaming hot water and the water pressure was good. The bed was comfortable and there’s was a lot of room in our room. Our minifridge was restocked everyday and we had asked for extra water and they always gave it to us. The drinks at the swim up bars were really good and all the bar tenders were nice and friendly. I would definitely go back to this resort. "

"The activities were decent. "

"Our flight got pushed by one day so we missed a whole night/day at the resort when arrived asked the staff if there is anything can could help with like an upgraded room or late check out due to missing a full day , staff were not helpful at all and didn’t care to help , the restaurants weren’t that good fries always came out stone cold , only good restaurant is the Japanese one "

"Room was excellent. Ocean itself want immaculately groomed but that’s not what you go here for lol"

"We were happy with everything except our room which had leaking plumbing under the sink which they never fixed the entire stay. The room smelled like mold and they wouldn't accommodate us with a different room. The staff was good and the food was decent. I will not go back "

"Everyone was so nice! "

"Amazing service and delicious food. "

"I was supposed to be in a room with an ocean view with 2 double beds. Instead i got a king size bed and a rollaway bed. Not what i paid for . Not very happy about it."

"Great service did not disappoint at all. Had a great time with my wife, they made our 1 year anniversary unforgettable!!!"