Choose dates to view prices

Nizuc Resort and Spa

Photo gallery for Nizuc Resort and Spa

Lobby
Private beach, beach umbrellas, beach towels, scuba diving
Private beach, beach umbrellas, beach towels, scuba diving
Private beach, beach umbrellas, beach towels, scuba diving
5 outdoor pools, pool umbrellas, pool loungers

Overview of Nizuc Resort and Spa

VIP Access

Nizuc Resort and Spa

5.0 star property
Zona Hotelera beachfront aparthotel with spa, beach bar

9.4/10 Exceptional

1,086 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
Main amenities
  • 274 apartments
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 44 min walk
  • La Isla Shopping Mall - 9 min drive
  • Forum Beach - 19 min drive
  • Cancun Convention Center - 21 min drive
  • Tortuga Beach - 24 min drive
  • Langosta Beach - 26 min drive
  • Turtle Beach - 29 min drive
  • Puerto Cancun Marina Town Center - 32 min drive
  • Plaza Las Americas - 19 min drive
  • Ultramar Ferry Puerto Juárez - 41 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Punta Grill & Lounge - 3 min walk
  • Navios - 19 min walk
  • El Galeon del Caribe - 3 min drive
  • Xkat-ik - 5 min drive
  • Da Vinci - 5 min drive

About this property

Nizuc Resort and Spa


Property Location
With a stay at Nizuc Resort and Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. This 5-star resort is 4.4 mi (7 km) from Aquaworld and 5.7 mi (9.2 km) from Cancun Interactive Aquarium.

Rooms
Make yourself at home in one of the individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy international cuisine at Cafe de la Playa, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This resort has facilities measuring 8234 square feet (765 square meters), including a conference center. Free self parking is available onsite.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 26 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Property amenities

Beach

  • Private beach
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • 5 outdoor pools
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 18 treatment rooms
  • Hydrotherapy
  • Body scrubs
  • Facials
  • Deep-tissue massages
  • Manicures and pedicures
  • Aromatherapy
  • Prenatal massages
  • Thai massages
  • Couples treatment room(s)
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Children stay for free (see details)
  • Free supervised childcare
  • Free children's club
  • Free cot/infant bed
  • Children's pool

Restaurants on site

  • Cafe de la Playa
  • Ramona
  • Ni
  • La Punta Lounge and Grill
  • Terra Nostra

Food and drink

  • Espresso maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 915 for adults and MXN 457.50 for children
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 beach bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Select Comfort bed
  • Egyptian cotton sheets

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Deep-soaking bath
  • Slippers
  • Hairdryer
  • Free toiletries
  • Dressing gowns

Entertainment

  • 47-inch flat-screen TV with cable/satellite service
  • Pay films
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (8234 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 3055 per pet per stay
  • 1 per room (up to 26 lbs)
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • Next to a golf course
  • Near the airport

Things to do

  • 18 holes of golf
  • Health club
  • 2 outdoor tennis courts
  • Beach yoga on site
  • Kayaking on site
  • Scuba-diving on site
  • Aerobics classes on site
  • Game and wildlife viewing on site
  • Tennis on site
  • Pilates classes on site
  • Snorkelling on site
  • Boat tours on site
  • Yoga classes on site
  • Skydiving nearby
  • Theme parks nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 274 rooms
  • Built in 2013
  • Individually decorated
  • Individually furnished
  • Connecting/adjoining rooms avaliable

Special features

Spa

Spa by ESPA has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Cafe de la Playa – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and only serves breakfast.
Ramona – Overlooking the ocean, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Ni – Overlooking the ocean, this seafood restaurant specialises in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill – Overlooking the ocean, this restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 915 for adults and MXN 457.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3055 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa
Nizuc Resort Spa
Nizuc Resort and Spa Cancun
Nizuc Resort and Spa Aparthotel
Nizuc Resort and Spa Aparthotel Cancun

Frequently asked questions

Does Nizuc Resort and Spa offer free cancellation for a full refund?
Yes, Nizuc Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Nizuc Resort and Spa?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Nizuc Resort and Spa on 15 December 2022 start from S$879, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Nizuc Resort and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Nizuc Resort and Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Nizuc Resort and Spa?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of MXN 3055 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Nizuc Resort and Spa?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Nizuc Resort and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Nizuc Resort and Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Nizuc Resort and Spa and nearby?
Have fun with on-site activities such as kayaking, snorkelling and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Nizuc Resort and Spa also has 2 poolside bars, 4 bars and a private beach, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Nizuc Resort and Spa?
Yes, there are 6 on-site restaurants, featuring international cuisine and garden views. Nearby restaurants include La Punta Grill & Lounge (3-min walk), El Galeon del Caribe (2.1 mi) and Xkat-ik (3.2 mi).
Does Nizuc Resort and Spa have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Nizuc Resort and Spa have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Nizuc Resort and Spa like?
Nizuc Resort and Spa is located on the waterfront in Zona Hotelera, a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3 minutes' walk from Arrecife de Puerto Morelos National Park.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Broken air vent in the bathroom of the most expensive residence in the resort made it impossible to sleep. Asked twice for it to be repaired. Maintenance service came in in the middle of the night twice. Blow dryer and safe not working. Remote for fan not working. Not what one would expect at this price point and of this caliber resort. Very disappointing.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff, great facility. Will definitely come back
DONG, 2-night family trip
Verified Expedia guest review

2/10 Poor

Horrible!!!!! Payed thousands of dollars to have a beautiful birthday vacation, I’ve been enjoying for 2 days in a row with Alejandro, Miguel and Carlos making it a beautiful stay for me! Tonight I left my villa for 2 hours and when I came back, found out my belongings have been stolen. The woman at the front desk named FERNANDA pretends she is the manager and meanwhile is not willing to help. She said she’ll make a report for me tomorrow and then they’ll figure it out in a few days, while she is knowing well that I’m leaving tomorrow. If there could be any worse birthday celebration…… I’m upset, sad, disappointed, feeling disrespected by your stuff Fernanda. I’ll be telling all of my friends couples not to even consider Nizuc ever again. I’ve been boasting about the Nizuc place for 2 days all the way until now. With such attitude…..i hate my trip. Fernanda ruined it for me. She was rude, condescending, not willing to help,she was actually enjoying my misery. I’ll be requesting money back from this stay…..ATROCIOUS!!! Also, Fernanda tried to pretend that I am not a welcomed guest and sent a security guys down to my villa. No privacy, no service…, I’ll be requesting my money back. AWFUL
Margarita, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and relaxing. Top notch attentive service.
Yessenia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

we like everything about the hotel , staff was excellent , grounds were perfect and the food was amazing
richard, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rochel B, 2-night trip
Verified Expedia guest review

2/10 Poor

This place has really gone downhill. When we arrived in our room there were still dirty towels and linens from the previous guests. We were moved into a new room, but it was dirty with sticky surfaces— we were very uncomfortable. We asked the front desk to send housekeeping though several times and were assured it would be taken care of but they NEVER showed up. I was shocked given how expensive this place is. Do yourself a favor and book any one of the dozens of superior properties in the area.
Thomas, 3-night romance trip
Verified Travelocity guest review

10/10 Exceptional

William, 6-night trip
Verified Expedia guest review