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Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

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Overview of Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

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Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

5.0 star property
Playa del Carmen beachfront hotel with free water park, spa
8.2 out of 10 Very good
8.2/10 Very good

507 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free children's club
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On the beach
  • Maroma Beach - 17 min drive
  • Puerto Morelos Town Square - 16 min drive
  • Puerto Morelos Beach - 15 min drive
  • Tres Rios Ecopark - 17 min drive
  • El Camaleon Mayakoba Golf Course - 15 min drive
  • Gran Coyote Golf - 18 min drive
  • Quinta Avenida - 25 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.6 miles/31.6 km
  • Free airport shuttle

Restaurants

  • Cena Trattoria By el Faro - 12 min drive
  • Don Miquel - 10 min drive
  • El Mar y Tierra - 12 min drive
  • El Cocotal - 8 min drive
  • Le marché - 11 min drive
Map

About this property

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

With access to on-site scuba-diving, Nickelodeon Hotels & Resorts All Inclusive Riviera Maya is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 6 restaurants, and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle and a lazy river.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

American (Sign language), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Changing table

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Scuba diving
  • Evening entertainment
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

NÁAY SPA has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

YACHT CLUB, WORLD CUISINE – On-site restaurant.
GOOD BURGER™ – On-site family restaurant. Open daily.
BIKINI BOTTOM BAR™ & GOUR – On-site theme restaurant. Open daily.
PIAZZA™ – On-site family restaurant. Open daily.
LE SPATULA – MARKET DININ – On-site theme restaurant. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Property registration number OPERADORA GENTION SA DE CV

Also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya Hotel

Frequently asked questions

Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya offer free cancellation for a full refund?
Yes, Nickelodeon Hotels & Resorts All Inclusive Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya on 5 June 2023 start from S$1,367, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, there's free self parking.
Is an airport shuttle service offered by Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya and nearby?
Have fun during the warmer months with activities such as scuba-diving. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Nickelodeon Hotels & Resorts All Inclusive Riviera Maya also has 2 swim-up bars, a lazy river and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, there are 6 on-site restaurants.
Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya have any outdoor private spaces?
Yes, every room features a furnished balcony.

Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Better than going to Disney
Resort if beautiful and felt safe. Shuttles to park from hotels were timely. All staff were friendly and helpful. Food was excellent and had a lot of variety. There was alot of activities for kids. The rooms are beautiful and full of amenities. Gift shop prices were ridiculously high though so it discouraged buying souvenirs. A small stuffed character was about $100 USD. Please add to hotel description to remind patrons to fly into the Cancun airport. I made the mistate of flying into Cozumel and it cost me about and extra $100 each way just to get to/from resort and it was hard getting advice on how to do this travel.
Pauline, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5 Stars
Excellent food all staff were so friendly the pools were amazing. The decor was awesome !!
2-night family trip
Verified Hotels.com guest review

6/10 Good

Talya, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great plate
Michele, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

FANTASTIC. highly recommend for families with children. There’s plenty of entertainment and accommodations for all. The staff is nice, and attentive. From the swift restaurant service to the daily room service and snack cart. It was perfect. Will definitely be back
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

It's an amazing property for kids, the experience was 10/10 for families.
NICOLE, 3-night family trip
Verified Expedia guest review

2/10 Poor

Bad customer service. Does not redpond to complaints. I did not receive VIP treatment
Homero, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The excellent attention of the staff and great food variety and quality of it.
Rotzie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Instalaciones nuevas, excelente servicio en todas las instalaciones, gran cuidado por los niños. Buenisimo el parque de agua y los shows. Lo negativo son pocas opciones de comida (en comparación al Nick de Rep Dominicana) y la playa.
Verified Expedia guest review