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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

JM Marvel Hotel & Spa - Hanoi

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (free)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000, Vietnam

4-star hotel with restaurant, near Hoan Kiem Lake
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (free)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • the check in experience was amazing, I felt very special as I sat at a comfortable lobby…Feb 15, 2020
  • Extremely nice staff, super comfortable rooms, excellent restaurant and breakfast. We…Jan 5, 2020

JM Marvel Hotel & Spa - Hanoi

More Info: 6823 2342

from S$19
  • Deluxe Cozy Double Room
  • Junior Room
  • Family Cozy Room
  • Suite
  • Marvel Balcony
  • Family Suite
  • Honeymoon Suite
  • Honeymoon Marvel Balcony
  • Deluxe Cozy Twin Room
  • Deluxe Cozy Double Room - Day Use 3 Hours

What’s around JM Marvel Hotel & Spa - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 20 min walk
  • Ho Chi Minh Mausoleum - 21 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hoa Lo Prison Museum - 9 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Spa services on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 01
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

JM Marvel Hotel & Spa - Hanoi’s small print

Also known as

  • JM Marvel Hotel Hanoi
  • JM Marvel Hotel
  • JM Marvel Hanoi
  • JM Marvel
  • JM Marvel Hotel Spa
  • JM Marvel Hotel & Spa Hotel
  • JM Marvel Hotel & Spa Hanoi
  • JM Marvel Hotel & Spa Hotel Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 15.0 per day

Airport shuttle service is offered for an extra charge of VND 20.8 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JM Marvel Hotel & Spa - Hanoi

  • Does JM Marvel Hotel & Spa offer free cancellation for a full refund?
    Yes, JM Marvel Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at JM Marvel Hotel & Spa?
    Sorry, there's no parking at JM Marvel Hotel & Spa.
  • Are pets allowed at JM Marvel Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at JM Marvel Hotel & Spa?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near JM Marvel Hotel & Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by JM Marvel Hotel & Spa?
    Yes, an airport shuttle is available. The charge is VND 20.8 per vehicle one way.

Recent reviews

Exceptional 9.6 From 344 reviews

Exceptional 10.0
Great hotel! Will definitely stay there again.
This hotel is great. They go the extra mile to help and serve you. Fiona is the best. She is beyond helpful. If you get to interact with her, you will not be disappointed.
Patrick, sg1 night trip
Exceptional 10.0
Top Service
Front desk staff, esp Lucy, personifies the gentle and friendly Vietnamese culture. Boutique hotel within 10 to 15 mins walk to most sights and restaurants in old and French quarters. Room is small but comfortable and clean but since there are so many activities it’s perfectly fine. Most important is aircon is powerful and WiFi works well. Will consider staying again if back in Hanoi.
sg3 night family trip
Exceptional 10.0
Charming hotel
The service was impeccable. The staff was very helpful and attentive. We were always greeted with a smile and a cheerful hello. The hotel is conveniently located although we could hear the traffic noise from our room. Overall, we would stay at JM Marvel should we visit Hanoi again. Highly recommended.
Agnes, sg4 night family trip
Exceptional 10.0
Excellence
The best services that I had experienced so far. The staffs go for extra miles to give very professional services. I highly recommend to stay in this hotel
sg4 night romance trip
Exceptional 10.0
Very pleasent staff who were very eager to be of help.
Lavendra, sg3 night family trip
Exceptional 10.0
Great Service Great Stay!
The service at this hotel was outstanding! From the welcome tea to all of the assistance that was provided, the stay was excellent. The location is great - right in Okd Wuarter, and the staff does everything they can to make sure you have a great stay. The breakfast each morning was excellent and the roof top bar was nice as well. We also used the spa below the hotel which was also great! The beds were extremely comfortable. I highly recommend this hotel to anyone traveling to Hanoi. Thanks Anna and staff!
NICOLE, sg2 night trip with friends
Exceptional 10.0
Amazing stay at JM Marvel!
We had an amazing stay at JM Marvel! The hotel is beautifully designed, I love the Parisian and classic design very much, and I think this hotel has set the bar for boutique hotel really high. The room is reasonably-sized, clean, comfortable and nicely designed. The staff are genuinely friendly, polite and professional, thumbs up for their excellence service! Breakfast was really good, with good selections of ala-carte and buffet menu. I truly enjoyed my stay at the hotel and will definitely choose to stay there again!
Felicia, sg1 night trip with friends
Exceptional 10.0
Beautiful hotel close to the lake
We returned to this hotel after our 3 day cruise on Halong Bay which was booked by the wonderful staff at JM Marvel. They welcomed us back so warmly, upgrading us to a suite with a balcony and with rose petals on the bed spelling "Welcome Home"! Such a nice touch. The staff are amazing and so attentive to making your stay perfect. Also enjoyed the breakfast and the roof top bar. You must stay here on your trip to Hanoi. We will definitely stay here again on our next visit to this wonderful city!
Ken W, ca1 night trip
Exceptional 10.0
Highly recommended
Good price and high quality services. The staffs were so friendly and professional.
Naoya, us3 night family trip
Good 6.0
Lack of compassion
Due to changed travel restrictions on foreigners entering Vietnam, I wasn’t allowed into the country so didn’t get to see the hotel. I was meeting my girlfriend at the hotel who had checked in for the first night but then left early in the morning after one night to meet me at the airport. We didn’t use the remaining 4 nights on our booking however, the hotel were very happy to keep our money for the rest of the stay- very disappointing customer service.
Jack, gb5 night trip

JM Marvel Hotel & Spa - Hanoi

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