Experience the best of Hanoi at Haibay hotel, where modern comforts and warm hospitality come together. Unwind with a rooftop view, rejuvenate with a massage or spa treatment, or savor local flavors at one of two on-site restaurants. With helpful staff and amenities like in-room WiFi, bike rentals are available to explore nearby St. Joseph's Cathedral of Hanoi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Bar
Spa
Air conditioning
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Rooftop terrace
Breakfast available
Room service
Business centre
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Front desk safe
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Superior Double Room, 1 King Bed
Superior Double Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Fan
Blackout curtains
Private bathroom
20 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room, 1 King Bed
Deluxe Double Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Fan
Blackout curtains
Private bathroom
22 sq m
Sleeps 3
1 King Bed
View all photos for Superior Double Room
Superior Double Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Fan
Blackout curtains
Private bathroom
20 sq m
Sleeps 2
1 King Bed
View all photos for Executive Double or Twin Room, Balcony, City View
Executive Double or Twin Room, Balcony, City View
Highlights
Balcony or patio
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Fan
Blackout curtains
26 sq m
City view
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Premier Double Room, 1 King Bed, Balcony, City View
Premier Double Room, 1 King Bed, Balcony, City View
Highlights
Balcony or patio
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Fan
Blackout curtains
24 sq m
City view
Sleeps 3
1 King Bed
View all photos for Signature Double Room, 1 King Bed, Balcony, City View
Signature Double Room, 1 King Bed, Balcony, City View
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Fan
Blackout curtains
45 sq m
City view
Sleeps 3
1 King Bed
View all photos for Family Suite, 2 Bedrooms, Balcony, City View
St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
Hanoi Old Town Night Market - 7 min walk - 0.6 km
Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
Hanoi Opera House - 17 min walk - 1.4 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 41 min drive
Hanoi Long Bien Station - 7 min drive
Hanoi Railway Station - 14 min walk
Ga Thuong Tin Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Phở 10 Lý Quốc Sư - 1 min walk
Blackbird Coffee - 1 min walk
Chất Coffee & Drinks - 1 min walk
Hanoi Garden Restaurant - 1 min walk
Tung's Kitchen - 1 min walk
About this property
Haibay hotel
Haibay hotel features a rooftop terrace and puts you within a five-minute walk of St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at one of the 2 restaurants or visit the spa to be pampered with hot stone massages or manicures and pedicures. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, French, Vietnamese
At a glance
DONE
Hotel size
34 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 15
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Private dining
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Romance packages
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Full-service spa
Reception hall
Accessibility
Lift
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Fan
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has couples treatment room(s). Services include hot stone massages, Thai massages and manicures and pedicures. The spa is open daily.
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 10 per person
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi
Frequently asked questions
Does Haibay hotel offer free cancellation for a full refund?
Yes, Haibay hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Haibay hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Haibay hotel?
Sorry, there's no on-site parking at Haibay hotel.
Is an airport shuttle service offered by Haibay hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Haibay hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Haibay hotel and nearby?
Haibay hotel has a spa.
Are there restaurants at or near Haibay hotel?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Haibay hotel like?
Haibay hotel is in Old Quarter, a short 6-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.
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Haibay hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Bed
Breakfast
Balcony
Restaurant
Value
Cities
Biking
What guests liked
Breakfast was excellent for quality and quantity, with many guests praising the variety and especially the omelette. (7 reviews)
From real guest reviews summarized by AI.
Reviews
6/10
Great location and courteous and friendly staff.
BERNADETTE
1-night trip
8/10
Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
Beverley
3-night trip
10/10
Very good location, clean and nice service when I check in
Verified traveller
1-night trip
8/10
The staff was amazing.
Christian
3-night trip
6/10
6 days I stayed this hotel for my business trip. It was not so good.
Sometimes didn't clean my room, sometimes room card key was not working properly, sometimes room smells... etc.
Dong Chul
6-night trip
8/10
Good room layout. friendly and helpful staff.
Simon
6-night trip
4/10
The Hotel is much more dated than the pictured appear. They've done a great job on the wide angles lenses too as it was fairly squishy.
The reception staff had fairly poor English, which I understand its not an English speaking country, but compared to other hotels it was noticeably worse.
The bed was also about the same firmness as a commercial airline economy seat. So if you don't like hard beds look elsewhere.
Jarrard
1-night trip
10/10
Very good hotel with a great location. Very friendly and helpful staff. Would definitely stay there again.
Rennison
5-night trip
10/10
great hotel!
Benoit
6/10
Cheap, easy, central, bit old and tatty reflected in price. Overall OK.
Mr
5-night trip
10/10
Very good location to stay and explore the best of Hanoi.
Verified traveller
3-night trip
10/10
This was a well placed location, great breakfast, wonderful accommodating staff, nice room and balcony.
Susan
1-night trip
10/10
We loved our stay. The hotel is in the centre of the Old Quarter which makes it easy to walk everywhere. The hotel staff were very friendly and helpful.
Amy
3-night trip
10/10
This hotel is a real gem! It’s not big, but it’s super cute, centrally located and very comfortable! Excellent breakfast and the staff is extremely accommodating. Special thanks to Cherry for her help and kindness! This hotel is better than many of the four star hotels in the area.
Suzan
2-night trip
10/10
Great service provided and we enjoyed the spacious room and balcony. Would definitely recommend this hotel.
Nicole
1-night trip
10/10
Great breakfast
doug
3-night trip
8/10
Good hotel in a Great Location. It was quiet quite as well considering the location. The breakfast was superb, i was surprised how good it was especially the omelette. Great affordable spot!
Tammy
3-night trip
10/10
Great location for all the main things in Hanoi and close to local life too! Staff were always helpful. Breakfast was fine - you could order your own meal alongside the buffet.
David
3-night trip
8/10
-Great location for tourists.
-Expectation for improvement to increase the sort of food at breakfast
Toru
1-night trip
8/10
Excellent location, good bed and air conditioning.
Very affordable.
Verified traveller
2-night trip
10/10
What a great place to stay. In the middle of the city and you can walk to see many things. Great food nearby also
raney
6-night trip
8/10
We booked a 2 bed unit, met our needs and was a good value. Staff very helpful, limited breakfast and good.
Kevin
3-night trip
10/10
We staid their for 3 nights and it was perfect! The rooms are clean and big...the bed is super comfy and the bathroom has everything you need:) the stuff was super friendly and very kind. Thank you...we will come back
Jenny
1-night trip
8/10
The hotel was in good location, walking distance from everything. Staff were friendly and helpful.
Room was decent size and clean. Breakfasrlt was good.
Would recommend if you want to stay close to the hustle and bustle of Hanoi.
Annaliza
1-night trip
8/10
Second stay at Hai Bay. Good value. Clean and comfortable. Centrally located.