See all properties

Old Town Palace Guest House

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Old Town Palace Guest House

Lobby sitting area
Interior entrance
Minibar, desk, free WiFi, bed sheets
View from property
Minibar, desk, free WiFi, bed sheets

Reviews

7.2 out of 10
Good
In the heart of Hanoi, Old Town Palace Guest House offers a tranquil retreat. Explore St. Joseph's Cathedral and Hanoi Old Town Night Market, then return to enjoy dry cleaning services and bike rentals for your next adventure.

Popular amenities

  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Stovetop
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Day Use - 3 Hours Only)

Minibar, desk, free WiFi, bed sheets

Superior Double Room (Day Use - 3 Hours Only)

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Minibar, desk, free WiFi, bed sheets

Superior Single Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Family Room

Minibar, desk, free WiFi, bed sheets

Deluxe Family Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
Stovetop
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Premium bedding, in-room safe, desk, laptop workspace

Sumitomo19- Linh Lang Apartments

  • Kitchen
  • Laundry facilities
  • Free WiFi
  • Air conditioning
6.0 out of 10, 1 review
The price is S$32
includes taxes & fees
4 Jun - 5 Jun
Sumitomo19- Linh Lang Apartments
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
30 Lane Tam Thuong, Hang Bong, Hoan Kiem, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mỳ Phố - ‬2 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪Hanoi Garden Restaurant - ‬2 min walk
  • ‪Tung's Kitchen - ‬2 min walk
  • ‪Nem Chua Rán Bà Già - Hàng Bông - ‬1 min walk

About this property

Old Town Palace Guest House

Old Town Palace Guest House puts you in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within a short 10-minute walk.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Stovetop

More

  • Daily housekeeping

Special features

Dining

On-site venue – This diner specialises in local and international cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hanoi Old Town Palace Guest House Hotel
Old Town Palace Guest House Hotel
Old Town Palace Guest House
Hanoi Nusmile's Home 3
Old Town Guest House Hanoi
Old Town Palace Guest House Hotel
Old Town Palace Guest House Hanoi
Hanoi Old Town Palace Guest House
Old Town Palace Guest House Hotel Hanoi

Frequently asked questions

Does Old Town Palace Guest House offer free cancellation for a full refund?

Yes, Old Town Palace Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Old Town Palace Guest House?

Sorry, pets aren't allowed.

Is parking offered on site at Old Town Palace Guest House?

Sorry, there's no on-site parking at Old Town Palace Guest House.

Is an airport shuttle service offered by Old Town Palace Guest House?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Old Town Palace Guest House?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Old Town Palace Guest House?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Old Town Palace Guest House like?

Old Town Palace Guest House is a short 7-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral of Hanoi.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Old Town Palace Guest House Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

Got message from hotel that they had water issue and so they put me up in one of their other hotels. A long way from where I originally wanted to be. Beds in the other hotel were hard as rock. I wanted to stay at this place because people reviewed said it had comfortable beds. Very unhappy about whole thing
Doug, 1-night trip

6/10 Good

Need more mentenance

I booked single room but when I got there, it wasn't available. That was ok, gave me a Family room. That was run down not clean room. The windows not shut. But the bed was comfortable.
1-night trip

6/10 Good

Yoshie, 1-night trip

4/10 Fair

She said it was my job.

I had to pull frigerator out and plug it in and the tv. She said that was my job. When i left the key at the front desk where i layed it is where it stayed while i was gone. Anyone could have pick it up and went into the room. At time there was no one at the front desk.
Hakim, 2-night trip

8/10 Very good

Old guest Hotel

Udmærket Hotel. Lobbyen var en smule beskidt, men værelset var fint og rent. Vi oplevede dog strømafbrydelser et par gange, og wifi-forbindelsen var ikke specielt god. Et fint sted til en enkelt eller to overnatninger.
Martin, 3-night trip

8/10 Very good

HIROKI, 1-night trip

6/10 Good

Billy, 1-night trip

8/10 Very good

Lucy at the front desk was very helpful and spoke English quite well. The room was clean other then a few stains on the bed sheets. It was hard to find when you first arrive but it is in a good area for walking around the city. The bed was comfortable and there was a view out the window. We stayed on the fifth floor, no elevator so it’s a hike up, but it was a nice room overall. We would stay here again.
2-night trip

8/10 Very good

Nice stay, off the beaten path

Had a great experience here the last few days. Staff was very accommodating and rooms and bathroom were clean. Lucy was very helpful withhelping to organize trips for us and arranging transportation. We would definitely stay here again. Down an alley so don’t be confused but nice that it takes you away from the street traffic.
Christopher M, 2-night trip

8/10 Very good

Ligger på en lugn liten gata mitt i gamla stan. Enkel god frukost och rent på rummet uppskattade vi.
Kerstin, 1-night trip

8/10 Very good

Greit hotell i hjertet av gamlebyen

Greit hotell for prisen i hjertet av gamlebyen. Vi sov her to netter og var rimelig fornøyde med beliggenheten og personalet på hotellet. De hjalp oss med aøt fra cruise i Ha Long Bay til togbilletter til Sapa. Ulempen var alt bråket utenfor vinduet vårt da noen startet å borre hver natt kl 02. I tillegg var veggene utrolig tynne på vårt rom, så vi hørte alt naboene våre gjorde.
Markus, 2-night trip

2/10 Poor

1-night trip

10/10 Exceptional

Omer, 2-night trip

8/10 Very good

très bien situé et confortable

hôtel calme avec des lits très confortables et en plein coeur du vieux quartier.
Mélissa, 1-night trip

8/10 Very good

Det var ett prisvärt boende mycket central. Bra internet. Nackdelen att det inte fanns någon hiss, men vänlig personal
Erik, 4-night trip

10/10 Exceptional

comfortable stay

friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities
Khoo, 1-night trip

10/10 Exceptional

comfortable stay

friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities
Khoo, 2-night trip

8/10 Very good

Not bad at all for the price

Good one night stay! What can you expect paying £12 for two. We were on the 5th floor (at the top), so that was a workout to go up and down everytime. Room was small and with our room (502), you actually enter the bathroom first. Bathroom had no amenities, so bring your own soap and shampoo. The room only has a kettle, mini fridge and TV (and of course a bed with sheets). Breakfast was basic, but good it's included. What was great was the location, so close to the lake. The staff were very friendly and helped to arrange bus tickets for our onward journeys!
Samuel, 1-night trip

10/10 Exceptional

Greta afforable choice!

It was a small, but very clean and efficiently set-up room. Very good AC and wifi, and overall, great for the price! They gave us a room on the fifth floor, with lots of light. Our hosts were very friendly and accommodating. And the neighborhood is cute--hidden off a back alley, you walk past local fresh fruit & meat & fish vendors that you don't see on the main streets of the old quarter. A great, affordable choice!
Rachel, 1-night trip

8/10 Very good

Great location helpful.staff

Great location tom the manager was fabulous. Room was decorated lovely for our engagement. Great location lovely rooms. Helpful service

6/10 Good

Minh, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Overall comfortable

Fair prices on tours. A little hard to find at first but worth it if you want a quiet spot to sleep. Yet you are close enough to the action.
FRANK MURTON, 5-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Very bad.
1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Descent place with top service

A good place considering the cost. And the service was excellent! Especially in regards to planning and booking your days ahead in Vietnam
Esben, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Budget accommodation

It's was fine. The host was a little pushy and the breakfast was terrible. We checked out after 1 night.
1-night trip