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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Emerald Waters Hotel & Spa - Hanoi

4-star4 stars
No. 47 Lo Su Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Luxury hotel with spa, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Food
Delicious food
Location
Great location
Room
Great room

Hanoi Emerald Waters Hotel & Spa - Hanoi

More Info: 6823 2342

from S$73
  • Family Quadruple Room
  • Deluxe Double Room
  • Deluxe Family Room
  • Honeymoon Suite, City View
  • Junior Twin Room
  • Family Room, City View
  • Junior Double Room
  • Suite, Balcony
  • Deluxe Twin Room
  • Deluxe Double Room - No Breakfast

What’s around Hanoi Emerald Waters Hotel & Spa - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 11 min walk
  • Thang Long Water Puppet Theatre - 3 min walk
  • Ngoc Son Temple - 4 min walk
  • St. Joseph's Cathedral - 12 min walk
  • Dong Xuan Market - 15 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 28 min walk
  • Hanoi Gia Lam Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 16
  • Minimum Spring Break check-in age is 16

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Things to enjoy
  • Fireplace
  • Individually decorated
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

EF Massage & Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Salmon Run - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Hanoi Emerald Waters Hotel & Spa - Hanoi’s small print

Also known as

  • Emerald Waters Hotel
  • Hanoi Emerald Waters
  • Hanoi Emerald Waters Hotel
  • Hanoi Emerald Waters & Hanoi
  • Hanoi Emerald Waters Hotel & Spa Hotel
  • Hanoi Emerald Waters Hotel & Spa Hanoi
  • Hanoi Emerald Waters Hotel & Spa Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of VND 230000 per person (approximately)

Cribs/Infant beds are available for VND 10.00 per night

Airport shuttle service is offered for an extra charge of VND 412000 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs VND 412000 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 673 reviews

Exceptional 10.0
Good hotel stay!
Weather was fantastic and the hotel staff were friendly and helpful. Room was clean. Basically we are very happy with the hotel!
Wilson, sg3 night trip with friends
Exceptional 10.0
Awesome stay
Very good convenient friendly
sg1 night trip with friends
Exceptional 10.0
Excellent front office staff who were most helpful to suggest activities and itinerary, making all the arrangements with the guides. Lunch was fantastic with well recommended local dishes that were just YUMS! Prices are very reasonable.
Rebecca, sg2 night family trip
Exceptional 10.0
Great stay in hanoi !
Great service esp from the restaurant staff and front desk staff. Family Room was spacious and breakfast spread was good and delicious. Walking distance to lake and most parts of old/french quarter. Very comfy bed. Good value for money. Highly recommended.
sg3 night family trip
Exceptional 10.0
Excellent Gem of a hotel
Thanks to staff who run this conveniently located hotel, which I must say is in a great condition, my stay was most enjoyable. Special thanks to the following few staff who stands out with their quality and warm services rendered Kevin hotel manager, who is helpful, attentive and warm, helped me with tour bookings and arrangement. Lynn front office manager, similarly helpful and always greet guests with her smiles. Peter and Lisa from the Salmon Run restaurant, whose attentive service along with the sumptuous breakfast, make breakfast a truly enjoyable experience. Generally speaking, most of the staff I came across are warm and helpful, though some more than others. It makes this boutique hotel a Gem. Will surely return. Thank you
Siew Weng, sgOther trip

Hanoi Emerald Waters Hotel & Spa - Hanoi

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