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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Bonsella Hotel - Hanoi

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000, Vietnam

Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Wonderful staff and excellent services! Good location too!Dec 29, 2019
  • The room was well equipped with all essentials plus little gimmicks like ear plugs,…Dec 19, 2019

Hanoi Bonsella Hotel - Hanoi

More Info: 6823 2342

from S$29
  • Executive Suite, Non Smoking, City View
  • Junior Suite, 1 Queen Bed, Non Smoking, City View
  • Family Suite, Non Smoking, City View
  • Premier Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, Non Smoking, City View

What’s around Hanoi Bonsella Hotel - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 1 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Ngoc Son Temple - 6 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 42 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 20 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is 12:30 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • No parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hanoi Bonsella Hotel - Hanoi’s small print

Also known as

  • Bonsella Hotel Hanoi
  • Diamond Hanoi
  • Bonsella Hanoi
  • Bonsella Hotel
  • Hanoi Bonsella
  • Hanoi Bonsella Hotel Hotel
  • Hanoi Bonsella Hotel Hanoi
  • Hanoi Bonsella Hotel Hotel Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 575000.0 per night

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up and train station drop-off service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hanoi Bonsella Hotel - Hanoi

  • Does Hanoi Bonsella Hotel offer free cancellation for a full refund?
    Yes, Hanoi Bonsella Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hanoi Bonsella Hotel?
    Sorry, there's no parking at Hanoi Bonsella Hotel.
  • Are pets allowed at Hanoi Bonsella Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hanoi Bonsella Hotel?
    You can check in from 2:00 PM to noon. Check-out time is 12:30 PM.
  • Are there restaurants at or near Hanoi Bonsella Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hanoi Bonsella Hotel?
    Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.
  • What is there to do near Hanoi Bonsella Hotel?
    Recommended spots to visit include Hoan Kiem Lake (1-min walk), St. Joseph's Cathedral (5-min walk), and Ngoc Son Temple (6-min walk).

Recent reviews

Exceptional 9.6 From 327 reviews

Exceptional 10.0
good
service was great. best part of our stay. breakfast could have more options. place seems to cater to many koreans and it is reflected in the breakfast provided
sg4 night family trip
Exceptional 10.0
Best hotel in Hanoi.
You wont go wrong to stay in this hotel. Never had this amazing hotel service in the past. You will be pampered with their friendly smile and services. One of the best hotel in Hanoi. Book this.
Bong Hang, sg2 night romance trip
Exceptional 10.0
Good
Good
sg2 night family trip
Exceptional 10.0
Bravo Bonsella!
Amazing people working in this hotel!
Ivana, sg2 night romance trip
Exceptional 10.0
Great service
Scott, sgFamily trip
Exceptional 10.0
Location location location
Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
David, ca2 night trip
Exceptional 10.0
service beyond expectations
wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Delsa, au1 night trip
Exceptional 10.0
Best location. Great price!
Fantastic location!!! Close to all the action, great restaurants and hustle and bustle of old town. Very friendly helpful staff and delicious breakfast. Clean and well maintained. Highly recommended.
David, ca3 night trip
Very good 8.0
Very good
Staff is superb. Good breakfast. Slightly noisy location, of course you are in the middle of a city
us1 night trip
Exceptional 10.0
Cute hotel with an amazing staff right in old town
This is a small boutique hotel, very comfortable and with amazing staff. It you want to stay where things are happening, this is the place. All staff was very, very attentive. Just to give an example: My wife needed soy milk with the coffee. Well, soy milk is not popular in Vietnam, and they did not have it on the buffet. However, Ha (yes, her name is Ha), figure out what it was and had someone go and buy some soy milk right away and had it just in time. Jenny at the front desk actually booked all the transportation to/from airport and even the HaLong by cruise, even for transportation to/from another hotel when I first arrive. Jason, the manager is also very active and anticipating our needs all the time. We noticed that generally speaking staff service is very personal in Vietnam and other Asian countries. Makes me wish that American hotels would consider more than just making an effort to give their change in brand new bills as a standard of service quality.
Paulo, us1 night trip

Hanoi Bonsella Hotel - Hanoi

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