Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Garden Boutique Hotel & Spa - Hanoi

3.5-star3.5 stars
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000, Vietnam

Luxury hotel with full-service spa, connected to the convention center, near Hanoi Old City Gate
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staff gave us warm and personalised welcome. A few we would like to highlight: Lucy,…Dec 28, 2019
  • Kris from front desk is very helpful, and make our stay very pleasant.Dec 5, 2019

Hanoi Garden Boutique Hotel & Spa - Hanoi

More Info: 6823 2342

  • Premium Room (Pagoda View)
  • Suite, Balcony, City View
  • Family Suite
  • Deluxe Room
  • Superior Room, No Windows
  • Family Deluxe
  • Junior Room (Pagoda View)

What’s around Hanoi Garden Boutique Hotel & Spa - Hanoi

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate - 5 min walk
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Opera House - 22 min walk
  • Ho Chi Minh Mausoleum - 28 min walk
  • Dong Xuan Market - 5 min walk
  • Ngoc Son Temple - 11 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Railway Station - 22 min walk
  • Hanoi Van Dien Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • No parking

Offsite

  • Area shuttle within 30 km *

  • Shopping center shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Ecotours nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Korean
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast only. Reservations are required.

Hanoi Garden Boutique Hotel & Spa - Hanoi’s small print

Also known as

  • Garden Hanoi
  • Hanoi Garden Boutique Hotel & Spa Hotel Hanoi
  • Garden Hotel Hanoi
  • Hanoi Garden
  • Hanoi Garden Hotel
  • Hanoi Garden Boutique Hotel
  • Hanoi Garden Boutique
  • Hanoi Boutique & Spa Hanoi
  • Hanoi Garden Boutique Hotel & Spa Hotel
  • Hanoi Garden Boutique Hotel & Spa Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge of 90 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for VND 400000.0 per day

Airport shuttle service is offered for an extra charge of VND 20 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hanoi Garden Boutique Hotel & Spa - Hanoi

  • Does Hanoi Garden Boutique Hotel & Spa offer free cancellation for a full refund?
    Yes, Hanoi Garden Boutique Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hanoi Garden Boutique Hotel & Spa?
    Sorry, there's no parking at Hanoi Garden Boutique Hotel & Spa.
  • Are pets allowed at Hanoi Garden Boutique Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hanoi Garden Boutique Hotel & Spa?
    You can check in from 2 PM to midnight. There's a 90% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
  • Are there restaurants at or near Hanoi Garden Boutique Hotel & Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hanoi Garden Boutique Hotel & Spa?
    Yes, an airport shuttle is available. The charge is VND 20 per vehicle one-way.

Recent reviews

Exceptional 9.6 From 100 reviews

Very good 8.0
Well located in the old quarter and walking distance to what I'm looking for.
sg1 night romance trip
Exceptional 10.0
Stay at Hanoi Garden Boutique hotel
Overall I was very happy with the service and my stay at the hotel. One of the highlights of the excellent service was the help given to me by their staff Kris when I lost my phone. I reached the hotel after 9 PM a time when most shops would be closed. Kris took me with him on his bike and helped me a locate a shop to buy a new phone. It saved me an immense amount of trouble. My airport pickup, drop off and tours were on time. The tours were quite good but they maybe a bit cheaper if you research on your own. I stayed there 4 nights and here are a few observations: 1. The hotel safe kept resetting on its own and I had to call the reception few times to fix it. 2. One of my breakfast orders was missed. One of the things the management needs to take care of is the credit card fees. I suppose the banks may be to blame here but When I offered to pay my bill in USD(cash) , the staff was expecting flawless or brand new notes. My notes were in quite good condition and easily accepted elsewhere. Anyways I opted for payment by Credit card for 3% extra.
sg3 night trip
Exceptional 10.0
Terrific. The attention to detail was excellent. Location was nearly perfect and the spa was wonderful. The staff were very helpful and made every attempt to guarantee our stay was a fantastic one. Thank you!
Niel, sg3 night trip with friends
Exceptional 10.0
Unequivocal recommendation
Delightful spotless boutique hotel in the heart of the old quarter Extraordinary service and warmth Made ya feel totally at home. We just loved it Couldn’t have been better
Sharon, us2 night trip with friends
Very good 8.0
Staff was amazing. Room was great, they ipgrad
Isabella, ca1 night trip
Exceptional 10.0
Wonderful stay at friendly hotel in old quarter
Wonderful stay as this new hotel. Amazing location, lots of great places to eat in very ocal area. Great neighborhood, felt very comfortable walking around at all times. Hotel clean, super comfortable beds and great breakfast, Spa a lovely bonus on site. However what made this trip was the amazing staff, delightful, chatty, knowledgeable and went out of their way to make our stay very special. Appreciated upgrade to bigger room after our trip to Halong bay - couldn't recommend this hotel more!
Kathryn, nz3 night trip
Exceptional 10.0
Great place to stay in Old Quarter
Wonderful stay, attentive staff and great location. Felt comfortable in the area all times of day and great places to eat close by. Would highly recommend
Kathryn, nz2 night trip
Exceptional 10.0
would recommend
Was very pleasantly surprised with such great service. Upon arrival we were greeted personally with tea and lots of help and suggestions by the staff who offered their time abundantly. Greetings every morning with a surprise attachment to our door with candy and personalized notes/wishes to us including weather details made every morning special. I can not detail just how good the staff had exceeded our expectations from organizing and coordinating our Halong Bay excursion to just about every other activity we had in Hanoi including a heart felt sendoff by all the staff who all escorted us out to the taxi when leaving. Always conscientious about our needs and accommodating, I would give the staff 6 stars out of 5 if I could. Special thanks to Mai, Chloe, Chris, and Meme
jenny, ca1 night trip
Exceptional 10.0
Great staff
We stayed at the hotel for two nights, the hotel staff were great and very helpful. Welcomed us with drinks and a snack. Good spot for people who want to be in walking distance (15 minutes) from the center but not in the middle of the “mess”.
or, il1 night romance trip
Exceptional 10.0
A FABULOUS time at Hanoi Garden Spa
I would definitely recommend this hotel to anyone traveling with a family to Hanoi. It is located in the bustling old quarter right which is totally buzzing. This hotel is an example of why boutique hotels are in fact better than than the 5 star chains. They go the extra mile and it feels like a personal service. We arrived and checked in on my birthday. That evening after dinner we got home and came back to our lovely deluxe family room. A moment later there was a knock on the door. They walked in with a cake decorated with my name on it and some candles. What a sweet touch! The building has a lot of character and you could see the old features. But the hotel was well-kept and we had a lovely family room. The breakfast was better than what we had at the Novotel in Ha Long Bay! When I do return to Hanoi I hope to stay there again. The only odd thing was in the showers there were GLASS containers for the shampoo and shower gel. I think there’s a risk they could slip out of your hands and smash on the floor. With kids (and adults!) that’s a potential issue although we were fine. Again - please do stay there !!
Ranjan, hk2 night family trip

Hanoi Garden Boutique Hotel & Spa - Hanoi

Is the description of this property not correct? Tell us