When you stay at Sen Luxury Hotel, you'll be within a 10-minute drive of West Lake and My Dinh National Stadium. Guests can grab a bite to eat at the restaurant, or indulge in hot stone massages, facials or body treatments. Other highlights include a poolside bar, a fitness centre and a snack bar/deli.
Languages
English, Vietnamese
At a glance
Hotel size
80 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
Fitness centre
Swimming pool
Spa services
Massage/treatment rooms
Reception hall
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
On-site venue – This restaurant specialises in Pan-Asian cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 512000 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Also known as
Sen 2 Hanoi
Sen Hotel 2
Sen Hotel 2 Hanoi
Sen Luxury Hotel Hanoi
Sen Luxury Hotel
Sen Luxury Hanoi
Sen Luxury
Hotel Sen Luxury Hotel Hanoi
Hanoi Sen Luxury Hotel Hotel
Hotel Sen Luxury Hotel
Sen Luxury Hotel Hanoi
Sen Hotel 2
Sen Luxury Hotel Hotel
Sen Luxury Hotel Hanoi
Sen Luxury Hotel Hotel Hanoi
Frequently asked questions
Does Sen Luxury Hotel offer free cancellation for a full refund?
Yes, Sen Luxury Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sen Luxury Hotel?
Yes, there's a pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Sen Luxury Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sen Luxury Hotel?
Yes, there's free self and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sen Luxury Hotel?
Yes, an airport shuttle is available. The charge is VND 512000 per vehicle one-way.
What are the check-in and check-out times at Sen Luxury Hotel?
Check-in start time: 1 PM; check-in end time: noon. Check-out time is 11:30 AM.
What is there to do at Sen Luxury Hotel and nearby?
Sen Luxury Hotel has a fitness centre and spa services.
Are there restaurants at or near Sen Luxury Hotel?
Yes, there's an on-site restaurant that offers Pan-Asian cuisine.
What's the area around Sen Luxury Hotel like?
Sen Luxury Hotel is a short 19-minute walk from Lotte Center Hanoi and 5 minutes' walk from Vietnam Museum of Ethnology.
Sen Luxury Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
4 September 2022
Good location and excellent staff who went above and beyond to help you in any way they could.
Sandra
Sandra, 4-night romance trip
Verified Expedia guest review
4/10 Fair
4 October 2019
The outsource driver was late to fetch me to airport! I'm disappointed with the time management. So if you want to ask hotel to book the car, please tell them 15mins earlier than you estimated time. This is a critical point of punctuality that has 3be adhered to.
This hotel not located in down town. But around hotel have many restaurant and many shop.to down town is 20min by car. Hotel is normal and that kind hotel that how much you pay that much you get.