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Sofitel Legend Metropole Hanoi

Photo gallery for Sofitel Legend Metropole Hanoi

Grand Room, 1 King Bed, Business Lounge Access (Opera Wing, Club Metropole) | Premium bedding, down duvets, pillow-top beds, minibar
3 restaurants, breakfast served
Point of interest
Premium bedding, down duvets, pillow-top beds, minibar
3 bars/lounges, swim-up bar, poolside bar

Overview of Sofitel Legend Metropole Hanoi

Sofitel Legend Metropole Hanoi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Hanoi Opera House
9.6 out of 10 Exceptional
9.6/10 Exceptional

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free babysitting
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Babysitting (free)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 9 min walk
  • O Quan Chuong Gate - 19 min walk
  • Hanoi Opera House - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 1 min drive
  • Thang Long Water Puppet Theatre - 1 min drive
  • Hanoi Old Town Night Market - 2 min drive
  • Dong Xuan Market - 3 min drive
  • Ho Chi Minh Mausoleum - 3 min drive
  • West Lake - 4 min drive
  • Lotte Center Hanoi - 5 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 23 min walk
  • Hanoi Long Bien Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Quán Kem Tràng Tiền - 2 min walk
  • Pizza 4P - 2 min walk
  • Angelina - Italian Restaurant & Lounge - 2 min walk
  • T-Coffee - 1 min walk
  • Le Club - 1 min walk
Map

About this property

Sofitel Legend Metropole Hanoi

Putting you within a 10-minute drive of Hoan Kiem Lake, Sofitel Legend Metropole Hanoi features a nightclub, and offers an airport shuttle (available 24 hours) for USD 150 per vehicle. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, German, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 364 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free babysitting
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free babysitting
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1901
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual fire alarm

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Le Beaulieu Restaurant – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Angelina Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Le Club Bar – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Le Terrasse du Metropole – On-site café. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 36 per person
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 100 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Sofitel Metropole
Metropole Hanoi
Metropole Sofitel Hanoi
Sofitel Hanoi
Sofitel Legend Metropole
Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hotel
Sofitel Legend Metropole Hotel Hanoi
Sofitel Metropole Hanoi
Sofitel Metropole Legend Hanoi
Accor Metropole Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi
Sofitel Legend Metropole Hanoi Hotel
Hanoi Sofitel
Sofitel Legend Metropole Hanoi Hotel
Sofitel Legend Metropole Hanoi Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi

Frequently asked questions

Does Sofitel Legend Metropole Hanoi offer free cancellation for a full refund?
Yes, Sofitel Legend Metropole Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Legend Metropole Hanoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Legend Metropole Hanoi?
Yes, there's an outdoor pool.
Are pets allowed at Sofitel Legend Metropole Hanoi?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Sofitel Legend Metropole Hanoi?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Sofitel Legend Metropole Hanoi?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sofitel Legend Metropole Hanoi and nearby?
On-site recreation at Sofitel Legend Metropole Hanoi includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sofitel Legend Metropole Hanoi also has 3 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Sofitel Legend Metropole Hanoi?
Yes, there are 3 on-site restaurants, featuring garden views and poolside dining.
What's the area around Sofitel Legend Metropole Hanoi like?
Sofitel Legend Metropole Hanoi is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Opera House. Travellers say that the local area is good for shopping and very walkable.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very good

Brennan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rajeev, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This has to be one of our favourite hotels ever. From the personal welcome by Hoa, to the staff remembering us from being the last guests before covid lock down, to the amazing Ms. Bonng at the Spa, all the staff are so wonderful. The location in the Old Quarter is perfect, you escape the hectic pace outside and arrive into a serene environment which seems a million miles away from the hubbub outside. So perfect for exploring the city. As for the food and drink all the restaurants and bars we tried were superb.
Philip, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff are excellent and the hotel is beautiful.
Joanne, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

There are many reasons why this gorgeous hotel has stood the test of time: great service, lots of amenities, perfect location and comfortable rooms. The courtyard pool is an oasis in the middle of Hanoi. It’s a must see place in the already beautiful Hanoi
Camille, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Character Hotel
Lovely colonial hotel, immaculate condition & well located.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unmatched history in a world class atmosphere celebrating the French History in Hanoi…
John J, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elena, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Verified Expedia guest review

10/10 Exceptional

There were 9 in our group across 3 rooms including 3 kids. The hotel staff was amazing…so great with the kids and very accommodating. The service was impeccable, the hotel was beautiful and well located, and the breakfast was fantastic.
Verified Expedia guest review