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Sofitel Legend Metropole Hanoi

Luxury hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake

  • Free WiFi
From
S$153

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Exterior
  • Exterior
  • Poolside Bar
  • Outdoor Pool
  • Exterior
Exterior. Image 1 of 106.
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15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 10000, Vietnam
9.6.Exceptional.
  • Excellent place to stay in. We had the pleasure of meeting the delightful Vy and Mai who…

    Oct 10, 2019

  • One of the best hotel that I have stayed. Worth the price though quite expensive.

    Aug 13, 2019

See all 310 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Shopping
Dining options
  • Free WiFi
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 364 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub

What’s around

  • In Hoan Kiem
  • Hanoi Opera House - 4 min walk
  • Hoan Kiem Lake - 3 min walk
  • Ngoc Son Temple - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • St. Joseph's Cathedral - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premium Room Queen Bed (Opera Wing)
  • Luxury Room Queen Bed (Historical Wing)
  • Luxury Twin Room, 2 Twin Beds (Historical Wing)
  • Premium Twin Room, 2 Twin Beds (Opera Wing)
  • Grand Room, 1 King Bed, Business Lounge Access (Opera Wing, Club Metropole)
  • Grand Room, 1 Queen Bed (Historical Wing)
  • Club Suite, 1 King Bed, Business Lounge Access (Opera Wing, Prestige, Club Metropole)
  • Grand Twin Room, 2 Twin Beds (Historical Wing)
  • Grand Twin Room, 2 Twin Beds, Business Lounge Access (Opera Wing, Club Metropole)

What’s around

Landmarks

  • In Hoan Kiem
  • Hanoi Opera House - 4 min walk
  • Hoan Kiem Lake - 3 min walk
  • Ngoc Son Temple - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • St. Joseph's Cathedral - 12 min walk
  • Hanoi Old City Gate - 19 min walk
  • Dong Xuan Market - 24 min walk
  • Vietnam Museum of Ethnology - 4 mi / 6.4 km
  • Vietnam National Convention Center - 5.7 mi / 9.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Railway Station - 23 min walk
  • Hanoi Long Bien Station - 25 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport shuttle (surcharge)
map
See on map
15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 10000, Vietnam

At a glance

Hotel size

  • This hotel has 364 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Swim-up bar
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Nightclub
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business center
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1901
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Visual fire alarm

Languages Spoken

  • English
  • French
  • German
  • Japanese
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Le Spa du Metropole has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Le Beaulieu Restaurant - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Angelina Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Le Club Bar - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Le Terrasse du Metropole - Onsite café. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.
Sofitel Legend Metropole Hanoi is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 35 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Rollaway beds are available for USD 90.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, Preferential Card, debit cards and cash.

Also known as

  • Hanoi Sofitel Metropole
  • Sofitel Metropole Legend Hanoi
  • Accor Metropole Hanoi
  • Sofitel Legend Metropole Hanoi Hotel Hanoi
  • Sofitel Legend Metropole Hanoi Hotel
  • Hanoi Sofitel
  • Sofitel Legend Metropole Hanoi Hotel
  • Sofitel Legend Metropole Hanoi Hanoi
  • Sofitel Legend Metropole Hanoi Hotel Hanoi
  • Metropole Hanoi
  • Metropole Sofitel Hanoi
  • Sofitel Hanoi
  • Sofitel Legend Metropole
  • Sofitel Legend Metropole Hanoi
  • Sofitel Legend Metropole Hotel
  • Sofitel Legend Metropole Hotel Hanoi
  • Sofitel Metropole Hanoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sofitel Legend Metropole Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring garden views and poolside dining. Nearby restaurants include Moose&roo (3-min walk), Press Club (4-min walk), and King BBQ Buffet 20 Hai Bà Trưng (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
  • Onsite recreation at Sofitel Legend Metropole Hanoi includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sofitel Legend Metropole Hanoi also has 3 bars, a nightclub, and an outdoor pool, as well as a sauna, a steam room, and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Our favourite hotel in Asia by far. Excellent service, amazing attention to detail and the staff really went over and beyond to take care of my Husband and I on our trip. It is always a treat to stay here and we can’t wait to be back!

    Natalyn, 1 night romance trip, Aug 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I appreciate the historical value of the hotel and especially happy with the warmth of the staff and their keen attention to detail. I’d prefer if the water closet comes with an attached bidet, and I didn’t appreciate how the smoking area outside the Angelina is so close to the swimming pool. It makes swimming difficult and unpleasant.

    3 night romance trip, Jun 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, lovely staff. The building is a mixture of old and new. Really enjoyed our stay

    Purplfishz, 3 night romance trip, Apr 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Treated like a VIP throughout the stay. Loved the club lounge, good food and drinks, nice place to relax. The underground bunker tour was provided to my family upon request.

    Derrick, 1 night family trip, Mar 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Liked the fact that the staff knows me by name, the lounge access was good, excellent food and drinks. Requested for war bunker tour and was arranged for my family.

    Derrick, 1 night family trip, Mar 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect !

    Perfect service and delicious food

    Michel, 1 night family trip, Feb 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!

    The place lives up to it's name. The bed and pillows are amazingly comfortable. Staff is friendly and accommodating. Sitting peacefully at Le Bar you forget you are in the middle of a busy city.

    Adan, 4 night trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will come back

    Simply fantastic

    3 night family trip, Oct 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent all I can say, will come back again , thanks

    3 night family trip, Oct 9, 2020

    Verified Expedia guest review

  • 6.0.Good

    I arrived at 2:00 AM and found the hotel closed because of a suspected virus case. They took me to a hotel around the corner. It was OK but a lesser hotel. They had no control and it was not their fault. However, there was and has been no offers of any compensation. After going to Hot An we returned and booked a night again in the Metropol. The facilities and dining options were great. However we were informed breakfast would be an additional $35 each. At the price we paid that was an unexpected surprise. Hotels in Hanoi at a third of the price include great breakfasts. Because museums had been closed earlier we asked the concierge desk if they were reopened. They said yes. We went out and found them all closed. They should have known.

    1 night trip with friends, Mar 12, 2020

    Verified Expedia guest review

See all 310 reviews