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Ambassador Hanoi Hotel & Spa

3.5 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Ambassador Hanoi Hotel & Spa

Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Interior detail
Aerial view
Reception
Located in the heart of Hanoi, Ambassador Hanoi Hotel & Travel offers a warm welcome with daily manager's reception and Marvel Spa treatments. Connect to WiFi, indulge in a meal at the restaurant or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market with bike rentals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Connecting Room, Terrace

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, iron/ironing board

Family Triple Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room, City View

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Ambassador Suite Balcony

Minibar, in-room safe, desk, iron/ironing board

Ambassador Suite Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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  • Free breakfast
  • Spa
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  • Parking available
9.6 out of 10, Exceptional, 3,965 reviews
The price is S$85
includes taxes & fees
26 Mar - 27 Mar
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About the area

Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.7 km
  • Hanoi Old Town Night Market - 7 min walk - 0.7 km
  • Hoan Kiem Lake - 9 min walk - 0.8 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 3 min drive - 1.7 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mr Bảy Miền Tây - Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk

About this property

Ambassador Hanoi Hotel & Spa

When you stay at Ambassador Hanoi Hotel & Travel, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Also, Hanoi Old Town Night Market and Ho Chi Minh Mausoleum are a short five-minute drive away. Fellow travellers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (VND 3 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night

Parking

  • Self-parking costs VND 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi Hotel Spa
Ambassador Hanoi & Spa Hanoi
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Spa Hotel
Ambassador Hanoi Hotel & Spa Hanoi
Ambassador Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Ambassador Hanoi Hotel & Travel offer free cancellation for a full refund?

Yes, Ambassador Hanoi Hotel & Travel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ambassador Hanoi Hotel & Travel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Ambassador Hanoi Hotel & Travel?

Yes. Self-parking costs VND 3 per day.

Is an airport shuttle service offered by Ambassador Hanoi Hotel & Travel?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one way.

What are the check-in and check-out times at Ambassador Hanoi Hotel & Travel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Ambassador Hanoi Hotel & Travel and nearby?

Ambassador Hanoi Hotel & Travel has a spa.

Are there restaurants at or near Ambassador Hanoi Hotel & Travel?

Yes, there's an on-site restaurant.

What's the area around Ambassador Hanoi Hotel & Travel like?

Ambassador Hanoi Hotel & Travel is a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Ambassador Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Nice little hotel close to attracrions
Hotel was in a good location in the old section of the city, short walk to most attractions. Got upgraded the first night because my room type was sold out which was a pleasant surprise. Front desk staff were very nice and helpful.
Rikki, 2-night trip

8/10 Very good

Good stayed in Ambassador
Customer service was excellent. Mai ,the receptionist was really nice to us and can communicate clearly.
4-night trip

10/10 Exceptional

Nice hotel in a great location within easy walking distance of most of Hanoi's attractions. Miss Mai on reception and the other staff were very helpful making suggestions of places to visit and restaurants to try they can also book days out if you want them to.
stuart, 8-night trip

10/10 Exceptional

We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
Michael, 1-night trip

10/10 Exceptional

Mai is perfect - she resolves every small and big query.
Walter, 15-night trip

10/10 Exceptional

Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
Bryan, 6-night trip

6/10 Good

Just close to 36 pho phuong
Trieu, 2-night trip

8/10 Very good

Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
Lyanne, 2-night trip

10/10 Exceptional

Clean room. Friendly staff and fast response and service when there is a problem in the room
Liyana, 1-night trip

10/10 Exceptional

Perfect hotel for groups and families
Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
Roshan, 3-night trip

6/10 Good

Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect.
Julien, 2-night trip

2/10 Poor

The photos of this property are out of date, some I couldn’t even see as the hotel. The front doors are completely different, rooms are dirty. staff bribe people to leave 10/10 reviews. They put me in a room with a window and then advised me this is an upgrade and I would need to pay extra per night to stay there. I stood my ground but ended up moving rooms. I’d avoid this property at all costs.
Daniel, 4-night trip

8/10 Very good

Great location in the heart of old quarter. Super helpful and friendly staff
Viet, 2-night trip

10/10 Exceptional

Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
Jean-Francois, 3-night trip

10/10 Exceptional

This place is just incredible! 😍 Location is excellent so close to everything, the street train, shops, lots of food options around! The rooms are very clean, loved it! But my partner and I what we love the most was the people that works there WOW! Mia was soooo helpful, Mia gave us ideas of things we could do in Hanoi, help us to book tours, trains, she was friendly, happy and funny! We loved her😍 and the other people that works there absolutely amazing, happy and ready to help! We are really grateful and very lucky we found them as our first hotel in Vietnam. Thank you ambassador team! You guys are awesome! 😍 Don't hesitate to stay there, you would have a good experience!
Angela, 4-night trip

10/10 Exceptional

Great location and special attention from staff. I strongly recommend this hotel.
Stephane, 2-night trip

10/10 Exceptional

Good friendly little hotel in the city
Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
Andrew, 1-night trip

10/10 Exceptional

Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.
Trung, 2-night trip

6/10 Good

We booked the room because it had a terrace. Unfortunately it was unusable because of the construction in the neighbouring house it was full of dust, but overall the room was much nicer on the pictures than in reality.
Adrienn, 2-night trip

10/10 Exceptional

Excellent location, right in the heart of the city. Relatively quiet considering how noisy the area is. The host and staff were very friendly and helpful. Great value.
Cain, 2-night trip

10/10 Exceptional

Because of construction next door, we were placed in a larger family room away from the noise at no extra cost. It is a good clean hotel with friendly staff.
Dale, 1-night trip

8/10 Very good

Ms. Mai is the reason you will stay here. :)
Ms. Mai made this stay amazing. She was the best. THE BEST!!!
robert, 1-night trip

10/10 Exceptional

Unbeatable location, Great service
Really enjoyed our stay here -- my friend and I spent 3 nights! The location is great -- right smack in the center of the old quarter and near the lake -- there's a yummy dessert spot opposite the hotel. Lee was very helpful and kind and they also helped us book a great tour (they booked Sunrise cruise for us). We asked to move to another room with windows and our request was granted no questions asked. Thanks Lee and Mai!
Savanna R, 3-night trip

10/10 Exceptional

Tour with my old friends
nice hotel, good service and quiet . ms mai can help you all tours very good
Balcony in Ambassador hanoi hotel
Jongkeun, 2-night trip

10/10 Exceptional

Loved my stay at the Ambassador Hanoi Hotel & Spa, Hanoi. Ms. Mai, was a great host and took really good care of us. She also managed to book us a last minute but lovely cruise to cover Ha Long Bay. Totally Recommend staying at this property and rest assured you will be well taken care off.