Lavender Central Hotel & Spa - Hanoi

Good breakfast and service. Close to lake and tourist places.

Central location to all our sight seeing. Walk almost every where, and good spot for eating too.

The service was very good. Friendly and helpful staff. Remote control and shower could have been better.

We were very impressed by the hotel's hospitality and service. Firstly, we arrive very early from Sapa by express train, reached hotel around 6.30am. Greatly appreciate the early check-in around 7.30am. Secondly, as we need to check out hotel at 6.00am the next day, so sweet of the hotel to prepare takeaway breakfast for us. The best part is the location, so close to night market and all the good food.

Nice return since 2015. My first choice if I were to go back again which I did this year in 2018. customer service was great back in 2015 and now is also good, just not as over-whelming as the past.

We were unable to travel to Hanoi, we phoned Hotels.com who contacted the hotel to cancel our booking. The Oriental said they would get back to Hotels.com as they had to check with their Manager. We have heard nothing from Hotels.com. We also emailed the hotel explaining our situation & requested a reply. We did not get a reply to our email. Very disappointed with the Oriental.

This was one Of the nicest stay suites had traveling south east Asia. From start to finish the service and the friendliness of the staff was incredible. They always greeted you with a smile, offered to help with anything you might need and we’re always busy cleaning and making the hotel shine. The room and surrounding areas In the hotel were spotless. They serve a wide variety of things to eat at breakfast. I don’t think you could get a much better value for the money then this hotel. It was in a great location in old town But did not have the traffic noise from the street below. I most definitely would recommend this place to anyone traveling to old town Hanoi

Good hotel within walking distance to everything in the Old Quarter. Lots of restaurant choices nearby. Very helpful staff. Comfortable room but blinds over the window would not fully close and the safe was not functioning. Great breakfast. A pleasant stay.

This hotel was spotless and very comfortable! The service could not get any better. The breakfast was excellent!

Excellent location in the Old Quarter. The staff helped with everything from arranging airport transfers and visas to just generally being very helpful. Breakfast was included and was delicious! Comfy beds. Would stay again.