Hanoi Avatar Hotel features a rooftop terrace and puts you within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can keep active with on-site segway hire/tours, and free perks include WiFi, self-parking and buffet breakfast daily between 7 AM and 10 AM. Other features include a terrace and a garden.
Languages
English, Japanese, Vietnamese
At a glance
Hotel size
23 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Free daily reception
24-hour room service
Travelling with children
Children stay for free (see details)
Supervised childcare (surcharge)
Local/corner shop
What to do
Scooter/moped hire
Segway hire/tours
Access to nearby health club
Working away
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Segway hire/tours
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Separate living room
Freshen up
Rainfall shower heads
Free toiletries
Hairdryer
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)
Credit card charges are subject to an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Cots/infant beds are available for USD 10.0 per night
Rollaway beds are available for USD 15.0 per night
Policies
This property accepts credit cards.
Also known as
Nova Hanoi
Nova Hotel Hanoi
Hanoi Avatar
Hanoi Avatar Hotel Hotel
Hanoi Avatar Hotel Hanoi
Hanoi Avatar Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Avatar Hotel offer free cancellation for a full refund?
Yes, Hanoi Avatar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Avatar Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Avatar Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Hanoi Avatar Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
What are the check-in and check-out times at Hanoi Avatar Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hanoi Avatar Hotel and nearby?
On-site recreation at Hanoi Avatar Hotel includes segway hire. Enjoy amenities such as a garden and access to a nearby health club.
Are there restaurants at or near Hanoi Avatar Hotel?
Yes, there's an on-site restaurant.
What's the area around Hanoi Avatar Hotel like?
Hanoi Avatar Hotel is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 6 minutes' walk from St. Joseph's Cathedral of Hanoi.
Hanoi Avatar Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
Reviews
8/10 Very good
16 January 2020
The hotel is near to several popular food outlets and also the street with several money changers.
Bernard
Bernard, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
20 November 2019
Claudio
Claudio, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2019
Nice Budget Hotel
Good Hotel in this Price Range .
Sanjai
Sanjai, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
25 June 2019
Cockroaches
Terrible hotel, first room the shower was over the toilet and we were woken up both mornings at 7 am by the cleaners screaming. We then moved rooms which was infested with cockroaches!
Mathew
Mathew, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 April 2019
Hotel was in a great location with easy walking to markets and old quarter attractions
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
9 April 2019
Good breakfast, location a little bit of walking to the main attractions, most rooms without the window. The pictures showed on the website it’s for Deluxe room only and ít cost $10.- US dollars more. It’s very small hotel
Shawn
Shawn, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
31 March 2019
Terrific
The staff were wonderfully helpful. The area was terrific for walking around this interesting city. I would stay here again
felicity
felicity, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 March 2019
Staff were excellent; really friendly and helpful particularly killi and lilli who both went out of their way to help with organising trips, taxis etc. The location of the hotel is within easy walking distance of all parts of the old quarter with many restaurants and cafes on the doorstep. The beds were comfortable with daily cleaning although rooms could benefit from some decoration and more powerful shower would be an improvement. We stayed for 2 weeks and were more than happy overall but would suggest the larger rooms for long stay. Would recommend balcony room. Many thanks to all staff for wonderful holiday. Would definitely stay again.
Verified traveller
13-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 March 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
19 February 2019
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
30 January 2019
Toilet fittings are so worn barely working, room is not secured have a sliding window that opens to a walkway and cannot be locked. Yes people can actually climb into your rm. The walkway is lighted in the evening and yes your rm also gets lighted.
peter
peter, 5-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 January 2019
Small but very clean and convenient!
For my room, it was great. But my sister and cousin had to walk up stairs, I guess it was fine but still, a little tiring after a journey, the staff had been really helpful and friendly though.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 January 2019
5*
I travel often for business to Hanoi.
Avatar is a great place to stay. Great value and convenient t.
Claudio
Claudio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2019
Verified traveller
4-night romance trip
Verified Hotels.com guest review
6/10 Good
8 January 2019
Not bad hotel, the equipment can be better because we shift rooms to get the air con fix and also for the shower heater, it either very hot or very cold. Will be appreciate if they can be balance.
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
31 December 2018
Beds were comfortable but shower pressure was poor
CY
CY, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 December 2018
The only comment I have is - if selling a room with no window I would recommend that it be mentioned at the time of booking and that the room may be a little cheaper then a room with a window.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
27 November 2018
good place
Magdalena
Magdalena, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
2 October 2018
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2018
Just a couple of nights in Hanoi Lily was very sweet as were all the other staff. Very accommodating and attentive.
Jessica
Jessica, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2018
Milo
Milo, 6-night trip
Verified Hotels.com guest review
8/10 Very good
13 August 2018
DAESEON
DAESEON, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2018
Harbir Singh
Harbir Singh, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2018
Extremely value for money
Had a very pleasant stay at this hotel and was treated with extremely polite and helpful hotel staff especially Kili. She helped me arrange for a tour to Halong Bay, Ninh Binh and shuttle bus from SaPa at a very reasonable price and even offered for me to use the hotel amenities after my checkout before my departure to SaPa.
The hotel is strategically located, with many good food places in the vicinity. Pho, Bun Cha, Bun Bo Nam Bo are some to mention. Hoan Kiem lake is within 10min walk but there's so many things to see along the streets such that time will pass in a flash.
Room is really clean, towels are folded nicely into the shape of a swan.
Chris
Chris, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2018
Wonderful hotel!
Clean, friendly staff, great breakfast and the bed was soooo comfortable! We only stayed one night but wish we could have stayed longer. The location is in the old quarter so it’s close to lots of bars and restaurants.
We would 100% recommend this hotel :)