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Hanoi Pearl Hotel

4-star hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

  • Free WiFi
From
S$68

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  • Hotel Lounge
  • Premier Suite - Living Area
  • Premier Suite - Living Area
  • Hotel Lounge
Hotel Lounge. Image 1 of 101.
1 / 101Hotel Lounge
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000, Vietnam
9.0.Superb.
  • Its my third stay back at Hanoi Pearl. Good location, great staff. Unfortunately this…

    Dec 2, 2019

  • Happy with service staff. Glad with the room upgrade. Overall a nice stay.

    Sep 28, 2019

See all 253 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Airport transfer
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 70 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Fitness center
    • Spa services
    • Business center

    For families

    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • In Hoan Kiem
    • Hoan Kiem Lake - 2 min walk
    • Hang Gai Street - 4 min walk
    • St. Joseph's Cathedral - 5 min walk
    • Thang Long Water Puppet Theatre - 6 min walk
    • Temple of Literature - 25 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Window Room, No View
    • Deluxe Room, City View
    • Executive Room, City View
    • Suite, Terrace, City View
    • Family Connecting Room
    • Romance Classic Room (formerly known as Superior room)
    • Premier Suite
    • Deluxe Triple Room, City View

    What’s around

    Landmarks

    • In Hoan Kiem
    • Hoan Kiem Lake - 2 min walk
    • Hang Gai Street - 4 min walk
    • St. Joseph's Cathedral - 5 min walk
    • Thang Long Water Puppet Theatre - 6 min walk
    • Temple of Literature - 25 min walk

    Getting around

    • Noi Bai Intl. Airport (HAN) - 24 min drive
    • Hanoi Long Bien Station - 16 min walk
    • Hanoi Railway Station - 21 min walk
    • Hanoi Gia Lam Station - 7 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000, Vietnam

    At a glance

    Hotel size

    • This hotel has 70 rooms
    • This hotel is arranged over 10 floors

    Arriving/leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
    • Express check-in

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities
    • Spa services on site

    Working away

    • Business center
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2013
    • Elevator
    • Safe-deposit box at front desk
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Raised toilet seat
    • Low-height counters/sink

    Languages Spoken

    • English
    • French
    • Vietnamese

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Individually decorated

    Freshen up

    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

    Dining

    Candles Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Lounge and Cafe Terrace - This bar serves light fare only.

    Fees & policies

    Optional extras

    • Airport shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • Rollaway beds are available for VND 920000.0 per night

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Hanoi Pearl
    • Hanoi Pearl Hotel Hotel Hanoi
    • Hanoi Pearl Hotel
    • Hotel Hanoi Pearl
    • Hotel Pearl Hanoi
    • Pearl Hanoi
    • Pearl Hanoi Hotel
    • Pearl Hotel Hanoi
    • Hanoi Pearl Hotel Hotel
    • Hanoi Pearl Hotel Hanoi

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hanoi Pearl Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Hanoi Pearl Hotel.
    • Sorry, pets and service animals aren't allowed.
    • You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
    • Yes, Candles Restaurant offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Café Runam (3-min walk), Mediterraneo (3-min walk), and Cafe Pho Co (4-min walk).
    • Yes, an airport shuttle is available.
    • Hanoi Pearl Hotel has a fitness center and spa services.
    9.0.Superb.
    • 10.0.Exceptional

      This is my second stay with Hanoi Pearl for business and the experience is just as fantastic as my previous stay. In fact i had recommended my colleague to stay here and he agreed this was a great choice, in terms of the charming hotel decor, the cleanliness, the good quality mattresses and best of all the warm and friendly hotel staff. Amongst them, Betty is a standout and sets the standard for me in terms of hospitality for a boutique hotel.

      2 night romance trip, Sep 23, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Good stay

      Room was spacious, comfortable and very clean. Good location near to the lake and lots of food options.

      Elvina, 1 night family trip, Sep 13, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff were very helpful and provided excellent service. Great location and clean rooms. The hotel itself was a little old but still very comfortable.

      3 night family trip, Aug 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      It's a very homely stay. The staff are polite and helpful. Perhaps some bathroom handle could be helpful for the very young and old and maybe a laundry line in the bathroom would be great.

      4 night family trip, Aug 7, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Loved the location. Nice clean and functional rooms. The travel desk and reception staff is extremely nice and helpful . They organised and arranged the stay brilliantly and all their arrangements were on point .Stayed with kids and was convenient since they could walk to Nearby restaurants . However the restaurant staff were the opposite and just rude. We had our breakfast and dinner at the hotel restaurant (after a long day) and they were just plain rude and killed the entire experience . The hospitality that was built so well by the front desk was ruined with the behaviour of the restaurant staff . Extremely disappointed with them . Would recommend people to stay for the ease of location however plan ur plans outside of the hotel .

      Raji, 1 night family trip, Jul 1, 2019

      Verified Expedia guest review

    • 8.0.Very good

      I booked this hotel after i read all the reviews by people & indeed location is really good. Walking distance to mart & the lake. Counter staff are helpful & can speak english. Upon checkin to our room they even call to make sure we are ok with the room which im really pleased. We asked many questions & they were able to assist all our queries. Breakfast was ok & decent.

      3 night romance trip, May 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Lovely hotel with good location. All staff was v friendly & helpful. Gd buffet breakfast spread. Clean rooms with comfortable beds. Ideally located - less than 5 minutes walking distance to Hoan Kiem lake & St Joseph church.

      Debbie, 4 night trip, Nov 18, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Secure n timely hotel transport transfer Co ordial ,warm n friendly staff (Go the extra mile) GRO fluent in Mandarin n English. Tidy n clean housekeeping Sumptous n delicious international breakfast Reasonably priced 4 star hotel .Prime location Old Quarter Reliable Taxi Group, Grab n Green taxi readily available.

      Steven, 3 night trip, Nov 13, 2018

      Verified Expedia guest review

    • 8.0.Very good

      The spa offers excellent services and the buffet breakfast has an Asian side & an American side - also, wonderful fresh fruit juices every day! There is a concierge to help you book tours in Hanoi and short journeys in other cities. The staff is fantastic and always ready to help - Want to thank in particular Dominic (Reception) and Nam & Henry (Doormans).

      Caro, 7 night trip, Feb 8, 2020

      Verified Expedia guest review

    • 6.0.Good

      Good location if you like to hang around the lake and old quarter. other than that hotel is an ordinary nothing fancy, dated and noisy need upgraded. I booked two nights room details and photo was discribed totally different from the actual room given. Disappointing.

      2 night family trip, Feb 3, 2020

      Verified Expedia guest review

    See all 253 reviews