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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Serene Boutique Hotel & Spa - Hanoi

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
16-18 Bat Su, Hanoi, Vietnam

4-star hotel with spa, near Dong Xuan Market
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Brilliant experience where the staff sing me a birthday song and birthday cake during my…Jan 21, 2020
  • nice and friendly staff .. really enjoy my stay over thereJan 7, 2020

Serene Boutique Hotel & Spa - Hanoi

More Info: 6823 2342

from S$22
  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

What’s around Serene Boutique Hotel & Spa - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 23 min walk
  • Ho Chi Minh Mausoleum - 28 min walk
  • Dong Xuan Market - 6 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Hanoi Old Town Night Market - 6 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 24-hour room service
  • Water dispenser
Things to do
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily.

Serene Boutique Hotel & Spa - Hanoi’s small print

Also known as

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Serene Boutique Hotel & Spa - Hanoi

  • Does Serene Boutique Hotel & Spa offer free cancellation for a full refund?
    Yes, Serene Boutique Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Serene Boutique Hotel & Spa?
    Sorry, there's no parking at Serene Boutique Hotel & Spa.
  • Are pets allowed at Serene Boutique Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Serene Boutique Hotel & Spa?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is noon.
  • Is airport shuttle service offered by Serene Boutique Hotel & Spa?
    Yes, an airport shuttle is available. The charge is VND 410000 per vehicle one way.
  • What is there to do near Serene Boutique Hotel & Spa?
    Recommended spots to visit include Dong Xuan Market (6-min walk) and Hanoi Old Town Night Market (6-min walk), along with Hoan Kiem Lake (10-min walk) and St. Joseph's Cathedral (10-min walk).

Recent reviews

Exceptional 9.6 From 618 reviews

Exceptional 10.0
Friendly staff, good spread for breakfast, convenient location, large cozy room.
sg1 night business trip
Exceptional 10.0
Good! Receptionist was very helpful! Will recommend
sg1 night trip with friends
Very good 8.0
Staff were very friendly and helpful. The room feels bigger than photos showed and was very clean. The location was convenient but the street is not too well lit.
sg1 night romance trip
Exceptional 10.0
Super convenient and comfortable stay in Old Qtr
Convenient, comfortable and well located hotel. Great value for money, and the staff is very cheerful and helpful. Definitely an easy one to recommend.
sgOther trip
Exceptional 10.0
6 Stars Service
Service is awesome and definitely a step above a 5 Stars Hotel. Thank you to all the Service Staff for making our stay a memorable one. Buffet breakfast changes daily and the food is great. Room is clean. Front Desk response is fast and Service with a smile. Shopping area, Restaurants, Coffee Cafe, Attraction, Night Matket and Spa are all within walking distance.
Linda, sgRomance trip
Exceptional 10.0
Excellent service, and clean room :)
The service was excellent and the staff were super friendly and professional. When we first arrive, the staff introduced the local delights and the surroundings which helped us navigate better. During the stay, they were also very helpful and always checked if our stay was good. Highly recommend this hotel :)
sg3 night trip with friends
Exceptional 10.0
One of the best.
Stayed as a family of 3 adults. The room was large, bright and clean. The reception was most helpful and friendly. Restaurants and shopping were within walking distances. The area in front of the hotel was bustling with hawkers selling their wares. Very lively and interesting locality. The breakfast spread was scrumptious and the waiters were most accommodating. All in all, a most enjoyable stay.
sg1 night family trip
Very good 8.0
1 Night in Hanoi
Great location, friendly staff, good value Hotel was a bit run down, but not terrible.
sg1 night romance trip
Exceptional 10.0
Great!
Friendly and helpful staff. Good little room. Good breakfast choice and quality. Brilliant location.
Allison, sg3 night trip with friends
Exceptional 10.0
Excellent service and location is very good
The service is excellent and all the staff make sure all our request has been attended to.. The location is very near to the major streets for shopping and eatery. Will definitely recommend friends and relatives going over to Hanoi to stay with them.
Jilene, sg2 night trip with friends

Serene Boutique Hotel & Spa - Hanoi

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