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Hanoi E Central Hotel

Photo gallery for Hanoi E Central Hotel

Front of property
Panoramic Suite | Premium bedding, memory-foam beds, minibar, desk
Exterior detail
Panoramic Suite | View from room
Buffet

Overview of Hanoi E Central Hotel

Hanoi E Central Hotel

4.0 star property
4-star hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake
9.6 out of 10 Exceptional
9.6/10 Exceptional

318 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is S$296
Price available on 14/06/2023
Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Valet parking
  • 24-hour room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 10 min walk
  • O Quan Chuong Gate - 11 min walk
  • Thang Long Water Puppet Theatre - 1 min drive
  • Hanoi Old Town Night Market - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Hanoi Opera House - 1 min drive
  • Dong Xuan Market - 2 min drive
  • West Lake - 3 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Lotte Center Hanoi - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Namaste Hanoi - 1 min walk
  • Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - 1 min walk
  • Food Corner - 2 min walk
  • Bún Riêu - 2 min walk
  • Home Rétaurant 2 - 1 min walk
Map

About this property

Hanoi E Central Hotel

Placing you 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.6 mi (0.9 km) from O Quan Chuong Gate, Hanoi E Central Hotel offers an airport shuttle (available 24 hours) for VND 912000 per vehicle. Guests can indulge in spa services, and Cha Ca Lang restaurant serves breakfast, lunch, and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff and overall value.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (VND 300000 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared fridge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness centre
  • Bike rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Cha Ca Lang restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 912000 per vehicle (return. Maximum occupancy 2)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 480000.0 per night

Parking

  • Valet parking costs VND 300000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi E Central Hotel offer free cancellation for a full refund?
Yes, Hanoi E Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi E Central Hotel?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at Hanoi E Central Hotel on 14 June 2023 start from S$296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi E Central Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi E Central Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi E Central Hotel?
Yes. Valet parking costs VND 300000 per night.
Is an airport shuttle service offered by Hanoi E Central Hotel?
Yes, an airport shuttle is available. The charge is VND 912000 per vehicle return.
What are the check-in and check-out times at Hanoi E Central Hotel?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Hanoi E Central Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hanoi E Central Hotel also has spa services.
Are there restaurants at or near Hanoi E Central Hotel?
Yes, there's an on-site restaurant, Cha Ca Lang restaurant.
What's the area around Hanoi E Central Hotel like?
Hanoi E Central Hotel is a short 10-minute walk from Hoan Kiem Lake and 3 minutes' walk from Thang Long Water Puppet Theatre. Travellers say that the area is walkable and good for shopping.

Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.7/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly, clean, reasonably-priced digs in Hanoi
This small hotel was our Hanoi home away from home, off and on, for 2 weeks. Excellent location in the Old Quarter of Hanoi, just outside the main tourist section. Close to the lake, shops, and restaurants. Clean and quiet, with a nice breakfast. The staff was excellent - whether for booking tours, tickets, limousines and Grab rides, or re-arranging our scheduled stay - and after various excursions out of town we were welcomed back as old friends. Hanoi E Central is one of the reasons we'll carry fond memories of our visit to Viet Nam back home. Thanks to Lily and all the rest of the hotel staff!
John, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Smelly!
Hotel is definitely 2 stars. not 4 stars. Room and lobby smells of sewage.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service!
This review is all about the service and not the hotel as much. We were originally scheduled to stay here but because of eVisa delays due to Tet we were unable to make our original trip work. However Mai was able to walk us through the changing schedule and helped us rebook our transfers and food tour. She was amazing and even transfered us to a sister hotel at a discounted price since with our new date, our rooms weren't available. So we can't comment on this hotel since we didn't stay there but the sister hotel was good and the staff amazing so with the same management I'd assume this hotel would have been good as well.
Matt, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.
Verified Expedia guest review

10/10 Exceptional

The staff at this property are amazing. They are so helpful and try very hard to speak English. Lucy was amazing. She helped us organise activities and had suggestions of things to do. She made a point of remembering our names. The property is small and there are only 3 rooms to a floor. I would suggest you request a larger room. Our room was pretty small with nowhere to really put your suitcases. The location is perfect for the Fri, Sat and Sunday market.
Verified Expedia guest review

10/10 Exceptional

Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.
Verified Expedia guest review

10/10 Exceptional

Liak, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The night we arrived it was 10.30 and Jeremy made sure our check in was smooth. He even carried all our luggage to the room. Lucy and Neo were there every step of the way supporting and helping with everything we asked. Two of ths sweetest people I have met. Both of them are bursting with energy and we heard nothing but “yes”. Duc is a sweet boy always greeted us on our way through the door. On our last day we were getting dropped off and it was raining. Duc saw us and ran with 2 umbrellas in hand. I would not think twice to stay here on our next trip to Hanoi. And, we had the suite on the top floor with a large balcony and amazing view. Breakfast every morning was a ritual and food was amazing. Location of the hotel is perfect to walk everywhere.
Verified Expedia guest review

10/10 Exceptional

We enjoyed our 1 night, the staff are excellent whatever we asked for help.
Verified Expedia guest review