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Phoenix Legend Hotel

3.0 star property
Art Deco hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

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Photo gallery for Phoenix Legend Hotel

Reception
Reception
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Front of property
Located near Hanoi's historic heart, Phoenix Legend Hotel offers a tranquil retreat with dry cleaning and laundry services. Relax in the spa with a rejuvenating massage or aromatherapy treatment, then connect to free WiFi and indulge in local flavors at the restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Spa services
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Air conditioning
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Double Room

Minibar, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family With Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Family With Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple with Window

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple with Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Double Room, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Mỳ Phố - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪An Cafe - ‬1 min walk
  • ‪Loading T - ‬1 min walk

About this property

Phoenix Legend Hotel

Phoenix Legend Hotel puts you in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can grab a bite to eat at the restaurant, or indulge in Thai massages, facials or aromatherapy. This Art Deco hotel is also within a short 10-minute walk of Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

Languages

Chinese (Mandarin), English, French, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free off-site parking within 1640 ft

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 24-hour business centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Spa services
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired internet
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle service is offered for an extra charge of VND 357000 per vehicle (return)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts mobile payments and cash.

Also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Phoenix Legend Hotel offer free cancellation for a full refund?

Yes, Phoenix Legend Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Legend Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Phoenix Legend Hotel?

No, unfortunately, but there's free parking nearby.

Is an airport shuttle service offered by Phoenix Legend Hotel?

Yes, an airport shuttle is available. The charge is VND 357000 per vehicle return.

What are the check-in and check-out times at Phoenix Legend Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-out is available.

What is there to do at Phoenix Legend Hotel and nearby?

Phoenix Legend Hotel has spa services.

Are there restaurants at or near Phoenix Legend Hotel?

Yes, there's an on-site restaurant.

What's the area around Phoenix Legend Hotel like?

Phoenix Legend Hotel is in Old Quarter, a short 7-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Phoenix Legend Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff

Reviews

6/10

Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
2-night trip

8/10

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
4-night trip

6/10

To eat breakfast, you have to walk to other location, and the food were limited
4-night trip

10/10

The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.

6/10

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
3-night trip

2/10

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
3-night trip

10/10

1-night trip

8/10

帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。
1-night trip

8/10

4-night trip

10/10

Väldigt bra hotell
4-night trip

10/10

Bra
4-night trip

10/10

2-night trip

4/10

4-night trip

8/10

-
3-night trip

8/10

Omgeving is ideaal, genoeg eet tentjes en heerlijk!
5-night trip

10/10

2-night trip

2/10

Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
3-night trip

8/10

ハノイ大教会のすぐ近く、小さなホテルやローカルのレストランや土産物屋が大変多く居心地の良い場所にあるホテルです。間口の狭い建物ですが手入れの良い趣のある部屋のホテルです。朝食はすぐ近くのグループのホテルのレストランに案内されました。
4-night trip

6/10

직원들은 친절하고 위치도 좋았으나 시설들이 너무 오래되어서 깨끗하게 관리가 되지는 않았다. 조식은 근처에 있는 다른 장소에서 먹을수 있는데 나쁘지 않았다
3-night trip

10/10

Jätte bra
1-night trip

2/10

4-night trip

8/10

ホテルスタッフは英語で対応が可能で、必要な説明は可能である。また、場所は賑やかな場所にあり、食事や買い物にも便利である。
2-night trip

8/10

Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
1-night trip

8/10

チェックイン時に同系列のホテルに変更させられましたが まあまあ快適に過ごせましたが朝食がイマイチでした。
2-night trip

8/10

ハノイに昼過ぎに着いて，夜中の日本への帰国便までの時間，スーツケースを預かってもらおうと，直前に予約しました。 タンロン遺跡，ハノイの市街，ホアンキエム湖と，バイクの量に圧倒されながらも歩いて回り，シャワーでさっぱりしてから空港まで送っていただき，無事帰国できました。
1-night trip