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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Imperial Hotel & Spa - Hanoi

4-star4 stars
Great for familiesThis property has good facilities for families.
44 Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam

4-star hotel with restaurant, connected to the convention center, near Hoan Kiem Lake
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Cleanliness
Clean
Value
Best value for money

Imperial Hotel & Spa - Hanoi

More Info: 6823 2342

from S$46
  • Deluxe Room
  • Imperial Suite Room
  • Family Suite Room
  • Executive Double Room
  • Executive Twin Room
  • Premium Double Room
  • Premium Twin Room
  • Junior Suite Double Room
  • Junior Suite Twin Room
  • Suite Balcony Room
  • Connecting Room City View
  • Executive Double Room with Dinner
  • Executive Twin Room with Dinner

What’s around Imperial Hotel & Spa - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 16 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Ngoc Son Temple - 7 min walk
  • Dong Xuan Market - 13 min walk
  • Hang Gai Street - 3 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 22 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • No parking

Offsite

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Free reception
Things to do
  • Spa services on site
  • Spa treatment room(s)
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counters/sink
Languages Spoken
  • English
  • Japanese
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Imperial Hotel & Spa - Hanoi’s small print

Also known as

  • Hanoi Imperial
  • Imperial Hotel Spa
  • Imperial Hotel & Spa Hotel
  • Imperial Hotel & Spa Hanoi
  • Imperial Hotel & Spa Hotel Hanoi
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 470000.0 per night

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Imperial Hotel & Spa - Hanoi

  • Are pets allowed at Imperial Hotel & Spa?
    Sorry, pets aren't allowed.
  • Is parking offered at Imperial Hotel & Spa?
    Sorry, there's no parking at Imperial Hotel & Spa.
  • Is airport shuttle service offered by Imperial Hotel & Spa?
    Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
  • What are the check-in and check-out times at Imperial Hotel & Spa?
    You can check in starting at 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near Imperial Hotel & Spa?
    Recommended spots to visit include Hoan Kiem Lake (3-min walk) and Hang Gai Street (3-min walk), along with Hanoi Old Town Night Market (5-min walk) and Thang Long Water Puppet Theatre (5-min walk).
  • Are there restaurants at or near Imperial Hotel & Spa?
    Yes, there's an onsite restaurant.

Recent reviews

Exceptional 9.6 From 156 reviews

Exceptional 10.0
Great Service
The best ever check in experience we ever had. Over a cup of welcome drink the front desk officer Hana Nguyen explained to us about our stay in the hotel and also provided very valuable tips about dos and donts in HaNoi and she personally escorted us to the room. Great hospitality! Room was goos. Matteess was comfortable. Breakfast was on the root top restaurant. Great personalised service by Tuan Trinh. Will highly recommend this hotel
Rajnish, sg2 night family trip
Exceptional 10.0
Excellent service and good location
We were delighted by the exceptional service provided by the hotel staff Mr Ian Duong (General Manager), Mr Tuan Trinh (Customer Service Manager), Ms Tracy Do and others whom we did not manage to get their names. When we arrived, we were served the hotel's cinnamon tea, and Mr Duong gave us a good introduction of the surrounding area and recommended places we could visit. We later learnt more about the Halong Bay cruises from Mr Trinh and he helped us to book our one-day cruise. Throughout our stay, the hotel staff were very friendly and helpful. They also helped us to purchase our tickets for the Thang Long Water Puppet Show in advance so that we could just take a five-minute walk to the theatre without worrying about the tickets. The hotel is in a very convenient location in Hanoi, and it is in a quieter street. Though the street gets closed off during the weekends, it is not an issue as it is just a short walk away if you want to take a cab. When we checked out on a Sat, the hotel staff helped to move our luggage to our arranged transport to the airport. We are impressed by the service provided by the hotel and will definitely choose to stay here again if we were to come back to Hanoi in the future.
Marcus, sg4 night family trip
Exceptional 10.0
First Class Friendly
A nice combination of luxury hotel with very friendly non pretentious Vietnamese staff. The rooms are big, nicely furnished, big windows, large bathroom, big enclosed shower, endless hot water, etc. The room and beds are super comfortable. The hotel is precisely managed and everything runs smoothly and works well. The ever present staff is super friendly and always looking for ways to brighten your stay and be of assistance. Ian in particular was outstanding with great English and travel assistance skills. He acquired visa extensions for us and advised us on what turned out to be the best part of our travels. We also learned about Vietnamese culture for the hotel staff. Tracy pointed us to local favorite restaurants with authentic Vietnamese devoid of tourists. You always feel like a special guest at this hotel. Superb spot for an extended stay.
Steve, us2 night trip
Exceptional 10.0
Amazing Hotel. Very helpful staff.
James, gb2 night trip
Very good 8.0
Staff was nice, room was clean and location was the best part.
James, us6 night trip
Exceptional 10.0
Great hotel in a great location
Great hotel, great staff and great location. Couldn’t have asked for a better place to start out our trip. The concierge was very helpful and even arranged our airport pickup when we flew to Danang. The rooms were very nice and even though the street below could get pretty busy it was pretty quiet in the room.
Lindsey, us1 night trip
Exceptional 10.0
Friendly staff and good location.
The staff here at Imperial were very welcoming and friendly. The rooms are spacious and well kept. They make every effort to ensure that our party had a comfortable stay.
Elaine, us2 night trip with friends
Exceptional 10.0
Wonderful stay in hanoi
Couldn’t be better Exelent
Betina, il1 night family trip
Exceptional 10.0
Amazing staff!
I have never had such friendly service from any hotel. Every single person was kind and helpful and eager to help. I felt very appreciated and well cared for, and I will stay there again!
Melissa, us5 night trip
Exceptional 10.0
Great stay
Great hotel and great hospitality
Shail, in1 night trip

Imperial Hotel & Spa - Hanoi

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