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Meritel Hanoi

5.0 star property
Luxury hotel with spa, near Hoan Kiem Lake

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Photo gallery for Meritel Hanoi

Building design
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds
Reception hall
Lobby sitting area
In the heart of Hanoi, Meritel Hanoi offers an inviting retreat near Hoan Kiem Lake. Unwind with a swim-up bar, aromatherapy treatments, and a daily manager's reception. Enjoy local cuisine breakfast options and take advantage of tour/ticket assistance from the multilingual staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Family Connecting Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Old Quarter Suite

View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Memory foam bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Executive Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Meritel Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Grand Terrace

View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Garden
Outdoor play area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.8 out of 10, Exceptional, 474 reviews
GRAND HOTEL du LAC Hanoi
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About the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 12 min walk - 1.0 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Meritel Hanoi puts you in a great location, within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
    • Off-site parking nearby (VND 250000 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Corner guards
  • Pool gate
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Shopping

Working away

  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 140
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Ve'hanoi Wellness & Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

May Tre Dan Restaurant – On-site theme restaurant.
Botan Bar & Dine – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 125000 for children
  • Airport shuttle service is offered for an extra charge of VND 496000 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1000000.0 per day

Parking

  • Parking is available nearby and costs VND 250000 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi offer free cancellation for a full refund?

Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Meritel Hanoi?

Yes, there's an outdoor pool.

Are pets allowed at Meritel Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Meritel Hanoi?

No, unfortunately, but there's discounted parking nearby.

Is an airport shuttle service offered by Meritel Hanoi?

Yes, an airport shuttle is available. The charge is VND 496000 per vehicle one-way.

What are the check-in and check-out times at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Meritel Hanoi and nearby?

Meritel Hanoi has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Meritel Hanoi?

Yes, there's an on-site restaurant, May Tre Dan Restaurant.

What's the area around Meritel Hanoi like?

Meritel Hanoi is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral of Hanoi. Our travellers say that the local area is very walkable.

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Meritel Hanoi Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Rooftop bar
Family friendly
Bed
Restaurant
Balcony
Old town

What guests liked

  • Breakfast was consistently described as delicious, impressive, and wonderful with plenty of choices. (28 reviews)
  • Staff provided excellent dining recommendations and the property offered a convenient location with many nearby food options. (7 reviews)
  • The rooftop pool was a welcome respite and a lovely spot to relax. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Clean room, friendly staff and perfect location. Lots of food options within walking distance.
3-night trip

10/10

Beautiful hotel with awesome service and great breakfast buffet. My son loved the hotel and we will stay again when we come back
3-night trip

10/10

Had an amazing stay at Meritel,
2-night trip

10/10

Loved the style of the hotel- that’s why I picked it. Lived up to the pictures. Loved happy hour st the rooftop pool
1-night trip

10/10

Really nice hotel
1-night trip

10/10

Great staff, so helpful, excellent recommendations. Very central, highly recommend!
1-night trip

10/10

Amazing staff, rooms and food
4-night trip

10/10

This is a fabulous hotel with amazing staff, rooftop bar & pool, and a fantastic location in Hanoi Old Town. You will not regret staying here.
5-night trip

10/10

This is a beautiful boutique hotel in the Old Quarter. Great location, wonderful hospitality and lovely and comfortable rooms. The staff are all superb - special mention to Anh who checked in on us throughout our stay and was ready with local recommendations, and Tiana who arranged a thoughtful anniversary gift and a lovely note to welcome us back on our second visit. Would highly recommend the Meritel to those seeking a boutique oasis in the heart of Hanoi’s action. We will also be sure to return when next in Hanoi.
1-night trip

10/10

Fantastic service and lovely staff. Would recommend this hotel to my friends. Conveniently located while still being slightly away from the noise and hustle.
1-night trip

10/10

Hotel is very nice. Staff are super friendly and helpful. Great location to walk to old quarter!!
2-night trip

10/10

Excellent location. Excellent service (Anh in particular) Excellent room (508) Excellent breakfast
1-night trip

10/10

I wouldn't stay anywhere else - the staff is wonderful. The location is wonderful. The restuarant is wonderful. The room was wonderful.
2-night trip

10/10

Excellent hotel, the staff could not have been friendlier and more accommodating. The hotel is really very nicely appointed and the rooms are high quality and very clean. The rooftop pool is great, only comment is that the drinks are really quite expensive up there in comparison to other places so we spent more time outside the hotel. Would highly recommend this hotel though, the staff make the experience.
2-night trip

10/10

The location is great and the staff here work extremely hard to ensure any needs you may have are more then met.
1-night trip

10/10

Convenient. Great location. Very good customer service. Helpful. Informative. Pleasant stay!
3-night trip

10/10

The staffs were so kind and helped me a lot.
2-night trip

10/10

Very good location, great staff
1-night trip

10/10

Fantastic staff, lovely hotel
1-night trip

10/10

Excellent hotel. Staff were perfect and the food. Service and drinks were outstanding.
1-night trip

10/10

Great place to Stay and would go back
3-night trip

10/10

Great location in heart of the Old Quarter. All you need in easy walking distance, Train Street, Sports Bar, shopping, the Lake. Very good facilities, eg roof top bar & pool, great dining facility & excellent & inexpensive breakfast with plenty of choices. Staff very efficient, friendly helpful & easy check-in/ out excellent value for money
3-night trip

10/10

Wonderful hotel with outstanding staff. Lots of street noise however if that is concern.
2-night trip

10/10

Very friendly and helpful team
2-night trip

10/10

Staff fantastic and friendly.
2-night trip