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Meritel Hanoi

4.5 star property
Unwind with aromatherapy or relax by the pool. Explore historic Old Town Night Market just steps away from this charming hotel.

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Photo gallery for Meritel Hanoi

Building design
Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers
Frette Italian sheets, premium bedding, memory-foam beds, minibar
Poolside bar
In the heart of Hanoi, Meritel Hanoi offers an inviting retreat near Hoan Kiem Lake. Unwind with a swim-up bar, aromatherapy treatments, and a daily manager's reception. Enjoy local cuisine breakfast options and take advantage of tour/ticket assistance from the multilingual staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Hot tub
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Family Connecting Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Old Quarter Suite

View from room

Old Quarter Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

View from property

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Meritel Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Superior Double or Twin Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Grand Terrace

View from room

Grand Terrace

Highlights

Outdoor play area
Deck/patio
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.8 out of 10, Exceptional, 338 reviews
GRAND HOTEL du LAC Hanoi
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About the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Thang Long Water Puppet Theatre - 12 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Meritel Hanoi puts you in a great location, within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, aromatherapy or Ayurvedic treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a hot tub. The helpful staff and location get great marks from fellow travellers.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 11:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
    • Off-site parking nearby (VND 250000 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Corner guards
  • Pool gate
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Shopping

Working away

  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Art gallery on-site
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 140
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle service is offered for an extra charge of VND 496000 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1000000.0 per day

Parking

  • Parking is available nearby and costs VND 250000 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

Also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi offer free cancellation for a full refund?

Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Meritel Hanoi?

Yes, there's an outdoor pool.

Are pets allowed at Meritel Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Meritel Hanoi?

No, unfortunately, but there's discounted parking nearby.

Is an airport shuttle service offered by Meritel Hanoi?

Yes, an airport shuttle is available. The charge is VND 496000 per vehicle one-way.

What are the check-in and check-out times at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Meritel Hanoi and nearby?

Meritel Hanoi has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Meritel Hanoi?

Yes, there's an on-site restaurant.

What's the area around Meritel Hanoi like?

Meritel Hanoi is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral of Hanoi. Our travellers say that the local area is very walkable.

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Meritel Hanoi Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good location, great staff
Mary, 1-night trip

6/10 Good

3 star service with the attitude of 5 star
4-night trip

10/10 Exceptional

Staff fantastic and friendly.
Kevin, 2-night trip

10/10 Exceptional

Another Great Stay in Hanoi
Another great stay in Hanoi. The rooms are a little small, but I think that is typical in the old quarter of Hanoi. What matters most is beds are comfortable, rooms are nice and clean and service is great. A special thanks to Alex for his wonderful service throughout our stay.
JENNIFER, 2-night trip

10/10 Exceptional

Fantastic staff, lovely hotel
Michael, 1-night trip

10/10 Exceptional

Nice, clean, good location and friendly staff
Shao-Chin, 1-night trip

10/10 Exceptional

Wow, what an amazing stay! The staff is so friendly and helpful. A big thank you to Paul and Mike. This place is worth staying at. Nice and relaxing atmosphere in the middle of Hanoi.
Natasha, 1-night trip

10/10 Exceptional

This is a wonderful hotel located in a central area. The staff are amazing and will help you with any tour questions. You will be treated wonderfully.
Tom, 1-night trip

10/10 Exceptional

Amazing hotel. Super clean, breakfast is delicious.
Geoffrey, 1-night trip

10/10 Exceptional

Great hotel
We stayed one night and it was so nice. The staff were friendly and helpful. It was very clean and the breakfast was superb. I highly recommend it.
Rhonda, 1-night trip

10/10 Exceptional

Great place to Stay and would go back
Emma, 3-night trip

10/10 Exceptional

We loved the Meritel Hanoi! The staff, especially Anh were so lovely and helpful. The location was really great and we really enjoyed our time there. Exceptional service all around!
Christine, 2-night trip

10/10 Exceptional

Great place stay, very close to train st. We had a suite room which was very comfortable for two people. Bed and shower was great and the staff exceptional.
Jason, 5-night trip

10/10 Exceptional

Hotel has great restaurant .. very good service and staff… but at a noisy location…
Han, 2-night trip

10/10 Exceptional

This is a very nice hotel in the heart of old town. The staff are amazing and check on you often. Great advice and very helpful service.
Tom, 4-night trip

10/10 Exceptional

Beautiful hotel, extremely clean and well located! Breakfast is so delicious.
Geoffrey, 3-night trip

10/10 Exceptional

The room was clean and comfortable and the facilities and food were great.
Irene, 1-night trip

10/10 Exceptional

Lovely time in old town Hanoi
After a smooth airport pick up arranged by Meritel, we were greeted with tea and cold towels in the beautiful French Colonial boutique hotel in the heart of old town Hanoi. Judy and Katy at the front desk were always helpful, arranging tours, making excellent dining and shopping suggestions and basically seeing to all our needs. William at the rooftop bar and Emma in the restaurant were also attentive and informative. The room faced the busy street but was very quiet. Bit cold for a rooftop swim but we tried anyway, Canadians, eh.😉
Leslie, 5-night trip

10/10 Exceptional

Great! Friendly staff, they held my hand to cross the busy streets.
Fiona, 3-night trip

10/10 Exceptional

Great service from everyone.
Son, 2-night trip

10/10 Exceptional

Amazingly helpful staff and top class facility
1-night trip

10/10 Exceptional

It was great
peter, 1-night trip

10/10 Exceptional

Clean hotel & friendly staff. Hotel is close to tourist attractions.
Debbie, 3-night trip

10/10 Exceptional

the staff was great! They were very helpful and kind. The spa excellent we had an excellent time in Hanoi. Thanks to all the staff!
Romy, 3-night trip

10/10 Exceptional

Great location, great rooms, great staff
Large connecting family room with comfortable beds and super friendly staff.
Mark, 1-night trip