InterContinental Hanoi Westlake, an IHG Hotel

5.0 star property
Luxury hotel with spa, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Hanoi Westlake, an IHG Hotel

Property amenity
Property grounds
3 bars/lounges, swim-up bar, poolside bar
3 bars/lounges, swim-up bar, poolside bar
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Spa
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
The price is S$197
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

Classic Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room (Upgraded)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Bedroom, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 86 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Accessible Bathtub, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 1 King Bed, Lake View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, City View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 Single Bed

Junior Suite, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Lake View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow menu
2 bedrooms
Select Comfort bed
  • 129 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Presidential Suite, Multiple Beds, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Select Comfort bed
Rainfall showerhead
  • Lake view
  • Sleeps 6
  • 2 King Beds

Classic Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 2 Single Beds, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 2 Single Beds, City View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed, City View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
3 bedrooms
Select Comfort bed
Rainfall showerhead
  • 172 sq m
  • Partial lake view
  • Sleeps 6
  • 1 Single Bed

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About the area

Map
5 Tu Hoa, Hanoi, 10000

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.0 km
  • Dong Xuan Market - 4 min drive - 3.3 km
  • Hoan Kiem Lake - 5 min drive - 4.5 km
  • Hanoi Old Town Night Market - 5 min drive - 4.7 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 30 min drive
  • Hanoi Long Bien Station - 8 min drive
  • Hanoi Railway Station - 13 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Oven D'or Restaurant - ‬3 min walk
  • ‪Sheraton Hanoi Lobby Lounge - ‬3 min walk
  • ‪Dân Tộc Quán - ‬4 min walk
  • ‪The Slavic Teahouse - ‬4 min walk
  • ‪Sheraton Club Lounge - ‬3 min walk

About this property

InterContinental Hanoi Westlake, an IHG Hotel

InterContinental Hanoi Westlake, an IHG Hotel puts you a short five-minute drive from West Lake and Quan Chuong Gate. Guests can be pampered with massages at the spa, and Cafe Du Lac, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese

At a glance

DONE

Hotel size

    • 318 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 98
  • Front entrance ramp
  • Wheelchairs available on site
  • 5 steps to reach property

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Cafe Du Lac – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Milan – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner.
Saigon – This restaurant specialises in Asian cuisine and only serves dinner.
On-site venue No. 4 – cocktail bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 23 for adults and USD 11.5 for children
  • Airport shuttle service is offered for an extra charge of USD 88 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 45.36 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Westlake InterContinental
InterContinental Hanoi Westlake
InterContinental Westlake
InterContinental Westlake Hotel
InterContinental Westlake Hotel Hanoi
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake, an IHG Hotel Hotel
InterContinental Hanoi Westlake, an IHG Hotel Hanoi
InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi

Frequently asked questions

Does InterContinental Hanoi Westlake, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Hanoi Westlake, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Hanoi Westlake, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at InterContinental Hanoi Westlake, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at InterContinental Hanoi Westlake, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by InterContinental Hanoi Westlake, an IHG Hotel?
Yes, an airport shuttle is available. The charge is USD 88 per vehicle one-way.
What are the check-in and check-out times at InterContinental Hanoi Westlake, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at InterContinental Hanoi Westlake, an IHG Hotel and nearby?
InterContinental Hanoi Westlake, an IHG Hotel has 3 bars, a spa and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near InterContinental Hanoi Westlake, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine and pool views.
Does InterContinental Hanoi Westlake, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does InterContinental Hanoi Westlake, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around InterContinental Hanoi Westlake, an IHG Hotel like?
InterContinental Hanoi Westlake, an IHG Hotel is in Tay Ho, a short 2-minute walk from West Lake.

InterContinental Hanoi Westlake, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

An absolute delight
The staff is their best asset. They were excellent in every department. The breakfast was awesome. And our room had a super view across the lake.
Kishore, 3-night trip
Verified Hotels.com guest review

8/10 Very good

shui, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Alexis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Ha Noi
Friendly and helpful staff. Our room was spacious and clean.
Aileen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Aileen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
처음 온 하노이에서 지낸 첫 호텔. 매우 훌륭한 호텔리어와 서비스는 멋진 경험. 새벽의 잔잔한 호수 소리, 하루를 풍성하게 맞이하게 할 조식, 뜨거운 햇살 아래 썬 배드와 야외 풀, 그리고 붉은 노을이 지는 선셋 바. 호텔에 대한 특별한 경험을 줄 수 있는 곳으로 기억될 것 같다. 노후화되었지만 부실한 것이 아닌 엔티크한 매력을 느끼기 좋다. 만약 하노이에 다시 온다면 이 호텔을 선택할 것이고 그것은 전부 호텔리어들의 친절 덕분이다. P.S. Overwater room에서는 Gecko의 출현을 조심해.
Jaehyung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Expedia guest review

6/10 Good

Our room leaked.
Dominic, 1-night trip
Verified Expedia guest review

10/10 Exceptional

5 star property and service
Amritpal Singh, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Cham Cham, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

A hotel that pleases for everything. Very 5 star
Keir, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place for a few days away from the bustle of the old quarter. Beware you don’t get IHG points if you book via Expedia
David, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a luxury hotel, although outdated. OK overall and breakfast was good enough
Chang Su, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Krunal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The on water - lake view rooms from the Resident Pavillion are just amazing. Rooms very super clean. Service is amazing and all staff are very courteous. Swimming Pool is well maintained.
Krunal, 1-night family trip
Verified Expedia guest review

6/10 Good

This is a very old property
Harjeet, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Time to update some area such as building.
Naohisa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

A very beautiful hotel with luxury room.
Huijia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hector, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ka Yee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely LOVED this hotel. The morning views were amazing. So much fun to look out to the water and it's so quiet. Food was great as well.
Misty, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Lovely property .. service could improve
Stay overall was nice. Sunset restaurant went an extra mile to accommodate us for a late dinner. Room was good. The only negative was the check out experience. We were in a big hurry as we were late for our flight and the check out staff did nothing to help. Rather delayed the final billing due to a confusion at their end
Satyakam, 1-night trip
Verified Hotels.com guest review

6/10 Good

Located in a quiet area, but far from the key areas for fun. I was aware of this while booking the hotel but it was actually not the most convenient once I arrived at the destination. Hotel is okay, not as nice as the pictures. Facility was kind of outdated. If you are visiting for just a few days as a traveler, I recommend staying in the Old Quarter area instead.
Myongjee, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Noboru, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The breakfast was beyond expectations .The service was royal and the staff were helpful and friendly. Pillows and bed were comfortable. The carpet in the rooms looks old and you have to take a taxi or grab to go anywhere.
Amal, 3-night family trip
Verified Expedia guest review