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San Palace Hotel

3.5 star property
Hotel with spa, near Train Street

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Photo gallery for San Palace Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Terrace/patio
Balcony view
Reception
In the heart of Hanoi, San Palace Hotel offers a serene escape. Relax by the outdoor pool, indulge in a rejuvenating spa treatment or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market with bike rentals available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Balcony Room

View from room

Premium Balcony Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room with Window

1 bedroom, minibar, in-room safe, individually furnished

Premium Room with Window

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City-View Terrace Suite

1 bedroom, minibar, in-room safe, individually furnished

City-View Terrace Suite

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • City view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room With Window

1 bedroom, minibar, in-room safe, individually furnished

Family Room With Window

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room.

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double or Twin Room.

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room, No Windows

1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room, No Windows

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 4,535 reviews
The price is S$49
includes taxes & fees
23 Jun - 24 Jun
Hanoi Royal Palace Hotel 2
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About the area

Map
187 Hang Bong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km
  • Hanoi Old Town Night Market - 13 min walk - 1.1 km
  • Thang Long Water Puppet Theatre - 13 min walk - 1.1 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Railway Station - 9 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪Bross Beer Taproom - ‬2 min walk
  • ‪Nét Huế - Hàng Bông - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪Xôi -Cấm Chỉ - ‬1 min walk

About this property

San Palace Hotel

When you stay at San Palace Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, body wraps or facials. Other highlights include an outdoor pool, a poolside bar and a children's pool. Fellow travellers love the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking on site only
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Full-service spa
  • 24-hour pool access
  • Massage/treatment rooms

Accessibility

  • Lift
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 54-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 517000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Nevaeh Hotel Hanoi
L'Harmonie Hotel Spa
San Palace Hotel Hotel
San Palace Hotel Hanoi
Nevaeh Hotel Spa Ha Noi
San Palace Hotel Hotel Hanoi

Frequently asked questions

Does San Palace Hotel offer free cancellation for a full refund?

Yes, San Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at San Palace Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at San Palace Hotel?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by San Palace Hotel?

Yes, an airport shuttle is available. The charge is VND 517000 per vehicle one-way.

What are the check-in and check-out times at San Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.

What is there to do at San Palace Hotel and nearby?

San Palace Hotel has a spa and an outdoor pool.

Are there restaurants at or near San Palace Hotel?

Yes, there's an on-site restaurant.

What's the area around San Palace Hotel like?

San Palace Hotel is a short 9-minute walk from Hanoi Railway Station and 11 minutes' walk from Hoan Kiem Lake.

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San Palace Hotel Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Bed

What guests liked

  • Breakfast offered a good selection of options, including hot dishes, fresh fruits, and excellent coffee. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good hotel
Jane, 1-night trip

10/10 Exceptional

Nice place to stay

10/10 Exceptional

Very attentive staff.
Huy?n, 1-night trip

10/10 Exceptional

Great stay at this wonderful hotel, very helpful & friendly staff
Selena, 3-night trip

10/10 Exceptional

Good breakfast. Excellent staff. All staff were friendly and very helpful with any issues. Excellent location in the Old town.
B, 1-night trip

10/10 Exceptional

Nice hotel, with nice rooftop pool and views, and in a great location - but what makes the stay is the staff, they are all so lovely and attentive and really helpful with planning trips and finding things to do in Hanoi. Would definitely stay again.

10/10 Exceptional

Great location. Wonderful staff
Melanie, 3-night trip

10/10 Exceptional

Staff are very friendly and polite.
Howard, 3-night trip

10/10 Exceptional

Nothing to complain about except Wifi speed Great location , great staff
Charles, 3-night trip

10/10 Exceptional

The staff in particular Camellia were so attentive caring and going the extra mile in helping us to sort things . Entire stay was very nice indeed
Gerald, 4-night trip

10/10 Exceptional

Beautiful finishings. Comfortable bed friendly staff and very accommodating to our needs.
Tania, 1-night trip

8/10 Very good

Exceptional service

I enjoyed staying at the San Palace. The service was great.
2-night trip

10/10 Exceptional

The San Palace Hotel is on the edge of the old quarter a d within a few minutes walk to train street. Multitude of food and attraction on the doorstep. The rooftop pool and bar a great oasis after a busy day on the streets. Staff went out of their way to help wherever they could.
Robert, 5-night trip

10/10 Exceptional

Very good hotel and staff were so helpful and friendly. Nice spacious room with comfortable bed and nice seating area. Nice bathroom. Good breakfast included every morning. Coffee was excellent. Would stay here again.
Gayle, 5-night trip

10/10 Exceptional

If you are looking for a hotel and or an agent than Daff is your go to. She gave us local information and useful tips for traveling around Vietnam, helped us to organise Ha Long Bay tour, Ninh Binh, Sapa, Hue, Da nang, Hoi An and Mekong Delta Trip. Our trip was seamless and very enjoyable. The hotel is clean with a contemporary touch, rooms are spacious with toiletries Weekends the roads are closed so scooters and cars are banned so walking is pleasant Breakfast is very good we couldn’t get enough of the fresh fruit
Huy?n, 1-night trip

10/10 Exceptional

Friendly staffs and clean room. Cozy pool on the roof. In short, very nice hotel! I recommend
SATOSHI, 2-night trip

10/10 Exceptional

really good trained stuff here. also kind and friendly
Shusei, 5-night trip

10/10 Exceptional

Great stay in the heart of Old Hanoi

We stayed here two nights, one when we arrived in Hanoi from the U.K. and one when we arrived back from our Ha Long Bay cruise. Both times the staff made us feel welcomed and were extremely friendly, accommodating, courteous and overall lovely. We would recommend staying at L’Harmonie to anyone visiting Hanoi for a short or long stay, our room was comfortable and the air con great, the location is 10/10 and the breakfast was hot and tasty.
Cynthia, 1-night trip

10/10 Exceptional

Book this hotel!

Very nice staff with great level of English and concierge-like service, great location and overall very good value for money. Hotel actioned on the feedback we gave, we had a pleasant experience with the staff getting to know us. Minor improvement point: softer and lower pillows.
R.P, 2-night trip

10/10 Exceptional

The staff was amaising. Camilla was great !! Very helpfull and kind.
Yael, 1-night trip

10/10 Exceptional

Overall satisfaction level is good. Very convenient to find local food even in the midnight. Staffs are friendly and helpful. The room is clean and the hotel located at quite central of Old quarters. Will come back again
Chung Keong, 3-night trip

10/10 Exceptional

It’s says 3 star but in reality it’s a 5.. the hotel was clean and close to everything. The staff where amazing, so friendly and would go annoyance beyond to make sure your stay was amazing.. thank you to Ms moon, Charlie, Mr tom and David.. bed was so comfortable and breakfast was great
Mara, 3-night trip

10/10 Exceptional

We liked the area of the San Palace Hotel as it was very convenient to shops and restaurants. We also like to walk everywhere and it was very central to many of the sites we wanted to see. The staff was fantastic and very helpful and friendly. They were one of the highlights. Our room was very spacious and comfortable. A nice breakfast was served in the mornings with eggs made to order. Rides to and from the airport were arranged by the staff on our behalf and worked out very well. I would recommend staying here while visiting Hanoi.
Gayle, 1-night trip

8/10 Very good

Very comfortable stay

Room was clean and very comfortable. AC worked very well and bed was very comfortable. Staff was amazing! Everyone who worked there were extremely polite, friendly and helpful. Just amazing people. Breakfast was good too. Good selection of coffee/tea/juice, three types of bread, two types of cereal, yogurt, plus a rotating selection of three different hot dishes (changed daily) and two different fresh fruits (again, changed daily). The only downside is the hotel lobby feels very cramped but of course they can’t do much about that. Also, hotel is located at a particularly busy intersection so crossing street is difficult but I guess that’s Hanoi!
Jean, 4-night trip

8/10 Very good

Good enough for a few days in Hanoi

Amazing staff, but my room could use a deep clean. Several places had a thick layer of dust, and several counters had fingerprints and stains on them. The hotel’s location is pretty good, and the small pool is a good bonus. The breakfast buffet was lacking, and even if the room was well soundproofed from the outside, the door did nothing to shut out the noise from the hallway. I was unlucky and had some noisy neighbors who made a lot of fuss late at night, but that’s not the hotels fault.
Marita, 4-night trip