You'll be in a fantastic location at Hanoi Malo Boutique Hotel, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. Free perks include WiFi and self-parking. Also, Hanoi Old Town Night Market and Hanoi Opera House are within a 15-minute walk. Fellow travellers love the helpful staff and overall value.
Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
Hanoi Old Town Night Market - 7 min walk - 0.6 km
Hanoi Opera House - 10 min walk - 0.9 km
St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 38 min drive
Hanoi Gia Lam Station - 15 min drive
Hanoi Long Bien Station - 18 min walk
Hanoi Railway Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Bánh Mì Bà Dần - 1 min walk
Bánh Xèo Zòn - Lò Sũ - 1 min walk
Mì, Phở Xào, Cơm Rang - Lò Sũ - 1 min walk
Food Corner - 1 min walk
Namaste Hanoi - 1 min walk
About this property
Hanoi Malo Boutique Hotel
You'll be in a fantastic location at Hanoi Malo Boutique Hotel, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. Free perks include WiFi and self-parking. Also, Hanoi Old Town Night Market and Hanoi Opera House are within a 15-minute walk. Fellow travellers love the helpful staff and overall value.
Languages
Chinese (Mandarin), English, French, Vietnamese
At a glance
DONE
Hotel size
21 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Full-service spa
Accessibility
Lift
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 420000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for VND 200000.0 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hanoi Malo Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel
Hanoi Malo Boutique Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Malo Boutique Hotel offer free cancellation for a full refund?
Yes, Hanoi Malo Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Malo Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Malo Boutique Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Hanoi Malo Boutique Hotel?
Yes, an airport shuttle is available. The charge is VND 420000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Malo Boutique Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hanoi Malo Boutique Hotel and nearby?
Hanoi Malo Boutique Hotel has a spa.
Are there restaurants at or near Hanoi Malo Boutique Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Hanoi Malo Boutique Hotel like?
Hanoi Malo Boutique Hotel is a short 3-minute walk from Hoan Kiem Lake and 2 minutes' walk from Thang Long Water Puppet Theatre.
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Hanoi Malo Boutique Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Trip
Lake
Family friendly
Bed
Elevator
Lobby
Value
Reviews
4/10 Fair
17 Mar, 2025
Way overpriced hotel
The only good thing about this hotel is the friendly staff.
Its way overpriced ×2 at least.
Book something else
Martin
Martin, 2-night trip
10/10 Exceptional
21 Apr, 2023
good location, friendly staff, value for money
linda
linda, 1-night trip
10/10 Exceptional
23 Feb, 2023
Great staffs, very good service...hotel near hoàn kiếm lake
melanie
10/10 Exceptional
30 Jul, 2022
Great staffs, good hotel and great location. We loved our 701 room, big, beautiful and clean
phan
phan, 1-night trip
10/10 Exceptional
24 Apr, 2023
Beautiful family room, good location, friendly staffs , ms Rosa arranged my family for great trip to Halong bay...Great service and staffs
tran
tran, 1-night trip
10/10 Exceptional
28 Sept, 2023
Great hotel and great location. Good and new room
lisa
lisa, 1-night trip
10/10 Exceptional
24 Sept, 2023
Fantastic location. Clean rooms and spacious for its location. Friendly and welcoming staff.
Anh
Anh, 4-night trip
10/10 Exceptional
28 Aug, 2022
We had loverly stay, ms Rosa organized great trip to haling bay and sapa….
vietdung
vietdung, 1-night trip
10/10 Exceptional
13 Jul, 2023
Cozy room, good location and very good staff. We enjoy staying in the hotel. Many restaurant and cafe around. Recommend!
Zen
Zen, 1-night trip
8/10 Very good
1 Feb, 2025
Thanks to May
First of all may the reception girl was absolutely amazing. On the other hand the boss lady was not so amazing. Small rude behaviors. Always dressed up in some fancy outfits. Then when the new manager came she rudely told me to deal with although I had dealt with her for a few days.
Room was clean and comfy.
The place had a different name than what's on hotels. Com.
Howard
Howard, 3-night trip
10/10 Exceptional
30 Jul, 2022
Good lovely hotel nearby the lake. Room so spacious and beautiful, ms Rosa was super helful
vietdung
vietdung, 1-night trip
10/10 Exceptional
27 Sept, 2023
Fungerar perfekt
Very nice hotel
Rolf
Rolf, 3-night trip
10/10 Exceptional
24 Aug, 2022
Hotel located in center of city, it's hoankiem lake and entertaiment place, room is clean and nice,
thuye
thuye, 1-night trip
10/10 Exceptional
21 Apr, 2023
Our family had wonderful stay with big family suite room, we had great stay , great service, thank you so much for wonderful stay. Ms Rosa was nice manager
tran
tran, 1-night trip
10/10 Exceptional
28 Sept, 2023
My family had excellent experience with this hotel, the family suite room so big and comfortable for family of 4 members. Ms Rosa hotel manager was super nice and helpful, she treated us like her friends, organized everything for us in Vietnam for 1 months travel. We love ❤️ so much Malo hotel and ms Rosa
hassan
hassan, 1-night trip
10/10 Exceptional
28 Jul, 2022
Staffs are friendly,
lý
lý, 1-night trip
10/10 Exceptional
8 Mar, 2024
I really enjoyed the service here - Rosa and the whole staff were amazing! She takes good care of her customers and gives wonderful travel advices. She arranged my whole trip through Vietnam and made sure all my needs were taken care of! She is warm and super thoughtful - the team that works with her is also fantastic! Very cozy and warm experience, highly recommended!
helen
helen, 1-night trip
8/10 Very good
17 May, 2023
Nice quiet property close to the river, however quite difficult to find as it’s down an alleyway. The room was nice and had a mini fridge and soaps for the shower etc. Staff were very helpful with booking a taxi to the airport
Charlotte
Charlotte, 2-night trip
10/10 Exceptional
18 Jul, 2023
excellent attentive staff, especially ms Rosa, mr Leo, ms Thekla. i will come back here
line
line, 1-night trip
10/10 Exceptional
9 Feb, 2023
Room was so nice and lovely, the staffs very friendly and professional, hotel arranged great trip to Halong bay with Dragon bay cruise, hotel near Hoankiem lake, very good location... the
le
10/10 Exceptional
22 Mar, 2023
Our family of four were given a free upgrade to a larger suite upon arrival. The room had all of the basics with additional toiletries. The air conditioners worked well and the room and beds were clean. Even though the entrance is hidden away the hotel is in a convenient area of the Old Quarter. I felt that this was a great value for the price.
Jamie
Jamie, 1-night trip
2/10 Poor
20 Jan, 2023
This hotel was horrible. Room was dirty, service was non-existing. I would not stay here for free.
Emma
Emma, 3-night trip
4/10 Fair
12 Mar, 2024
Nothing.
Ifechukwu Pious
Ifechukwu Pious, 3-night trip
4/10 Fair
16 May, 2023
Rooms not what it looks like in the pictures. Old and run down. Room and lifts smelt damp. Beds old and not comfortable
Pia
Pia, 2-night trip
6/10 Good
26 Feb, 2023
The property was not the property advertised on the Hotels.com website. When we arrived, we couldn’t find it! There was a construction site operating on Lo Su Avenue right in front of the hotel. What we enjoyed was the helpful and friendly staff, the large two rooms we occupied and the affordability. Fortunately, we spend three days at Ha Long Bay and the Malo was a safe and affordable place to keep our excess luggage. The people were great but the property needs A LOT!! Of attention to become a desired destination hotel.