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Matilda Boutique and Spa Hotel

4.0 star property
Hotel with spa, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matilda Boutique and Spa Hotel

1 bedroom, down duvets, memory-foam beds, minibar
View from room
Terrace/patio
Front of property
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Spa
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/games room

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Twin

LCD TV

Executive Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double Room, City View

1 bedroom, down duvets, memory-foam beds, minibar

Junior Double Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room, City View

Living area

Junior Twin Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Matilda VIP Balcony

1 bedroom, down duvets, memory-foam beds, minibar

Matilda VIP Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

1 bedroom, down duvets, memory-foam beds, minibar

Classic Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down duvets, memory-foam beds, minibar

Executive Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

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Free breakfast
Spa
Airport transfer
Parking available
9.6 out of 10, Exceptional, (1855)
Hanoi Lotus Boutique Hotel
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About the area

Map
73 Ma May, Hang Buom, Hanoi, Ha Noi, 10000

What's nearby

  • Quan Chuong Gate - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.1 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Quán Nhậu Bia Hơi - Lương Ngọc Quyến - ‬1 min walk
  • ‪Bia Khánh Thuỷ - ‬1 min walk

About this property

Matilda Boutique and Spa Hotel

Matilda Boutique and Spa Hotel offers a fantastic location, putting you a short five-minute walk from Quan Chuong Gate and Hanoi Old Town Night Market. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese (Cantonese), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property will serve à la carte breakfast from January 28-31, 2025. Buffet breakfast service will resume on February 1, 2025.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Arcade/games room
  • Full-service spa
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 170
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Closed-captioned TV
  • Visual fire alarm
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • 5 steps to reach property

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Lotus Restaurant – On-site fine-dining restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 150000 for adults and VND 70000 for children
  • Airport shuttle service is offered for an extra charge of VND 432000 per vehicle

Children & extra beds

  • Rollaway beds are available for VND 460000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Frequently asked questions

Does Matilda Boutique and Spa Hotel offer free cancellation for a full refund?
Yes, Matilda Boutique and Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Matilda Boutique and Spa Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Matilda Boutique and Spa Hotel?
Sorry, there's no on-site parking at Matilda Boutique and Spa Hotel.
Is an airport shuttle service offered by Matilda Boutique and Spa Hotel?
Yes, an airport shuttle is available. The charge is VND 432000 per vehicle.
What are the check-in and check-out times at Matilda Boutique and Spa Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Matilda Boutique and Spa Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade.
Are there restaurants at or near Matilda Boutique and Spa Hotel?
Yes, there's an on-site restaurant, Lotus Restaurant.
What's the area around Matilda Boutique and Spa Hotel like?
Matilda Boutique and Spa Hotel is in Old Quarter, a short 10-minute walk from Hanoi Long Bien Station and 4 minutes' walk from Quan Chuong Gate. Travellers say that the hotel is in a great location.

Matilda Boutique and Spa Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Benjamin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Cathal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eliezer, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not the same as pictured, dirty bathroom, fridge did not work even after they replaced it, safe did not work, the bathroom is dangerour because there is no slip resistant mat anywhere. The breakfast was sub par & over all the hotel was much simpler/smaller than the pictures online showed
Jennifer, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eliezer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very accommodating and helpful.
Gavin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Cam, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very quiet and safe.
loc, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and lovely hotel. Easy to walk everywhere. Breakfast was delicious
Shawna, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Rubbish
Terrible. They wouldn’t serve us coffee when we asked and told us to go elsewhere. Would only issue us one room key and came in our room when we put do not disturb on. They tried charging us to clean our sheets which is just ridiculous. Not helpful. Noisy area. No rooftop bar just a fridge with dragonfruit in.
Carla, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Right in the heart of the old quarter of Hanoi. Most sights within walking distance. Spacious rooms and a tasty breakfast.
Kristian, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

HUY, 2-night trip
Verified Expedia guest review

8/10 Very good

Place was in the Old Quarters of Hanoi. Easy to walk everywhere
Verified Wotif guest review

10/10 Exceptional

The hotel is centrally located. Close to a lot of the popular sites in Hanoi. The hotel is clean and modern. The staff is great, they recommended restaurants and tours to join while staying in Hanoi. I would recommend this hotel.
Erica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stuff very nice and Service super good, breakfast very delicious.
Ti, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great location, would stay there again.
mark, 2-night trip
Verified Expedia guest review

2/10 Poor

KERRI, 2-night trip
Verified Expedia guest review

6/10 Good

First thing first the hotel is in amazing area central location. BUT the rooms are very outdated, small, poorly maintained. The staff is kind and welcoming. Breakfast is ok. ( lots of options around the hotel very cheap food). And most important!!!!!! We booked the hotel a head of time and planned to stay for 5 nights. Reservation was approved by property. After 2 nights at the hotel we were notified by the staff that we have to leave the day after because it’s holiday and they are all leaving home the hotel will be closed for 4 days!!!!!!
Verified Expedia guest review

4/10 Fair

Very disappointed. As a Platinum member, Expedia said the hotel should have given us free upgrade when rooms are available, especially when the pricing on the booked rooms and the upgraded rooms are the same ($50). We did not received it upon check-in request, nor the Welcome Drinks (both times as we had booked couple days earlier). No bell/door service to help with luggage. Coffee was served room temperature. Rooftop bar was nonexistent. Definitely not you 4 stars hotels. Expedia needs to reclassify them. Everything seems old. Breakfast was below average compared to other hotels.
Trung, 1-night family trip
Verified Expedia guest review

4/10 Fair

NOT a 4 stars hotel, more like a 2 stars. We have been traveling in Vietnam for 2 months so we have stayed in lots of hotels. No Welcome drinks, No Bell/Door service for help with luggage from street ornto room. Small family operation which we often love to support. No table service. Breakfast so-so. No free upgrades for Platinum members on Expedia upon request at check-in--there were two Junior Suites (for same price) but they did trade us up. :-(
Verified Expedia guest review

10/10 Exceptional

Really fun area, clean and feels like a luxury hotel. The spa services are a bit unorthodox. Didn't enjoy the pedicure I received. Other than that, the staff was welcoming and helpful!
Elaine, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We recently stayed at Matilda boutique and what can I say besides OMG. Hang was a lovely manager. She took care of us from check in to check out. The room was exquisite and by all means comfortable. The water was warm and the sheets were clean. The hotel was in such a convenient location that it was just a short stroll to everything we required. The breakfast had an assortment of options all deliciously crafted by their in-house chef. I would without question recommend this hotel to anybody staying in Hanoi.
Verified Expedia guest review

6/10 Good

The room was clean (basic) and staff was helpful, but the property definitely doesn’t feel like a 4 star hotel.
Alexandra, 2-night trip
Verified Expedia guest review

6/10 Good

India, 1-night trip
Verified Expedia guest review