St. Joseph's Cathedral of Hanoi - 6 min drive - 4.9 km
Hoan Kiem Lake - 6 min drive - 5.3 km
Hanoi Old Town Night Market - 6 min drive - 6.0 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 40 min drive
Hanoi Railway Station - 14 min drive
Ga Thuong Tin Station - 16 min drive
Hanoi Giap Bat Station - 17 min drive
Restaurants
The Coffee House - Số 1 Thái Hà - 1 min walk
Nhất Ly - 2 min walk
Miến Lươn Đồng - Thái Hà - 3 min walk
McDonald's 麦当劳 - 2 min walk
Cộng Cà Phê - Thái Hà - 2 min walk
About this property
Novotel Hanoi Thai Ha
Placing you within a 10-minute drive of Hanoi Opera House, Novotel Hanoi Thai Ha features a rooftop terrace and a free kids' club. Guests can indulge in massages at the spa, and local and international cuisine is served at Food Exchange, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English, French, Korean, Vietnamese
At a glance
Hotel size
343 rooms
Arranged over 27 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Water dispenser
Travelling with children
Free children's club
Children's pool
Supervised childcare (surcharge)
Children's menu
Children's games
Toys
What to do
Bike rentals nearby
Working away
Business centre
10 meeting rooms
Computer station
Conference space (2303 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
46-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages.
Dining
Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Gourmet Bar – This lobby lounge serves breakfast and light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 396900 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for VND 981750.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)
Frequently asked questions
Does Novotel Hanoi Thai Ha offer free cancellation for a full refund?
Yes, Novotel Hanoi Thai Ha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Hanoi Thai Ha?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Hanoi Thai Ha?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Hanoi Thai Ha?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Novotel Hanoi Thai Ha?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Novotel Hanoi Thai Ha and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Hanoi Thai Ha also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Novotel Hanoi Thai Ha?
Yes, Food Exchange offers local and international cuisine.
What's the area around Novotel Hanoi Thai Ha like?
Novotel Hanoi Thai Ha is in Dong Da, a short 15-minute walk from Hanoi CIty Social Insurance Dong Da District.
Novotel Hanoi Thai Ha Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
7 December 2024
Phillip
Phillip, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Great new hotel.
Great new hotel if you need to be staying in the Thai Ha area of Hanoi
T
T, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Aviv
Aviv, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Sonny
Sonny, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
ezer
ezer, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Bruce Eng Leng
Bruce Eng Leng, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
28 July 2024
The room is modern and well equipped. The surrounding area has most of the things you need.
BINH
BINH, 2-night trip
Verified Expedia guest review
8/10 Very good
12 July 2024
Very clean and nice hotel room
Kishan
Kishan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Excellent
Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 June 2024
Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
Sue Phay
Sue Phay, 1-night business trip
Verified Expedia guest review
8/10 Very good
11 June 2024
Kwok
Kwok, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 June 2024
Water bottle must be more than 2lit
Bhaskar
Bhaskar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel.
Sue Phay
Sue Phay, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
Convenient
Hung
Hung, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 December 2023
Caroline
Caroline, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 November 2023
verry good
Hieu
Hieu, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 October 2023
Excellent place to stay
Spacious and very comfortable
room
Sonny
Sonny, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
29 July 2023
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 February 2023
Very helpful and friendly staff. The hotel room conditions looks very new.
Kevin
Kevin, 2-night business trip
Verified Expedia guest review
8/10 Very good
17 December 2022
Jeffrey
Jeffrey, 3-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2022
Good stay.
No problem at check-in. Requires card to go to your floor. Overall, room is big and comfortable. Usb port at the desk is broken though. Tried dinner at the restaurant. Communication and quality need improvement.