No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
What's nearby
Thang Long Water Puppet Theatre - 2 min walk
Hoan Kiem Lake - 4 min walk
Quan Chuong Gate - 8 min walk
St. Joseph's Cathedral of Hanoi - 10 min walk
Hanoi Opera House - 15 min walk
Getting around
Hanoi (HAN-Noi Bai Intl.) - 39 min drive
Hanoi Long Bien Station - 14 min walk
Hanoi Gia Lam Station - 15 min drive
Hanoi Railway Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
Nộm Bò Khô Long Vi Dung - 1 min walk
Hanoi Coffee Station - 2 min walk
Quán Ốc Vi Sài Gòn - 1 min walk
O’lake View Restaurant - 1 min walk
Sâm Cây Si - Bún Cá - 1 min walk
About this property
San Grand Hotel
When you stay at San Grand Hotel , you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. Guests can visit the spa to indulge in massages, facials or body scrubs, and vegetarian cuisine is served at Sunset Lake View, which is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and bar.
Languages
English, Vietnamese
At a glance
Hotel size
50 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Snack bar/deli
Working away
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Lockers available
Banquet hall
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Dressing gowns and slippers
Window screens
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bath or shower
Free toiletries
Hairdryer
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
Children's dinnerware
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Dining
Sunset Lake View – This restaurant specialises in vegetarian cuisine and serves lunch and dinner.
Rooftop – This rooftop bar specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 190000 for adults and VND 150000 for children
Airport shuttle service is offered for an extra charge of VND 528000 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge of 0 per cent of room rate (subject to availability)
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa
Frequently asked questions
Does San Grand Hotel offer free cancellation for a full refund?
Yes, San Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at San Grand Hotel ?
Sorry, pets aren't allowed.
Is parking offered on site at San Grand Hotel ?
Sorry, there's no on-site parking at San Grand Hotel .
Is an airport shuttle service offered by San Grand Hotel ?
Yes, an airport shuttle is available. The charge is VND 528000 per vehicle one-way.
What are the check-in and check-out times at San Grand Hotel ?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a 0% charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at San Grand Hotel and nearby?
San Grand Hotel has a spa.
Are there restaurants at or near San Grand Hotel ?
Yes, Sunset Lake View offers vegetarian cuisine.
What's the area around San Grand Hotel like?
San Grand Hotel is located by the river in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 2 minutes' walk from Thang Long Water Puppet Theatre. Travellers say that the area is walkable and good for families.
San Grand Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
26 September 2024
Great location and great service
We had a very comfortable stay, the bed is super comfy.
Staff were very welcoming and detailed in their explanation to us. The location of the hotel is great as it is very near tourist attractions with eateries and shops nearby.
Look forward to staying again.
Kwang Hong
Kwang Hong, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
View from the restaurant was excellent.
Torahiko
Torahiko, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Excellent stay!
Loved this hotel! Convenient location, friendly and supportive staff. The hotel it's new and has excellent amenities. The staff reached out multiple times to see if there was anything we needed. Excellent all around!
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Very welcoming staff and great location.
Sumeet
Sumeet, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Perfect location
Excellent hotel in a great location. Lilly and Emma were great, as were all of the staff.
Scott
Scott, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2024
Good services
HUY
HUY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
The staff here were amazing!! Very friendly and accommodating. Hotel is in a local food market which was good to see culture. Short walk to the lake and nightlife. Nice rooftop bar. Overall great start to hanoi
Roy
Roy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Although it was just a one-night layover before we headed home..our family stay was very comfortable. Ruby at front desk provided my family and I with a nice size family suite for our stay. The hotel is also located in a prime location so getting last min shopping and finding a restaurant was no problem at all.
Thank you so much San Grand for making our last night stay in Vietnam memorable!!
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Susan is good!
Hiroyuki
Hiroyuki, 2-night trip
Verified Expedia guest review
6/10 Good
10 July 2024
Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stuart
Stuart, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Susan and Kylie were amazing. Breakfast was always great and the reception in the reception area was good.
Nicky
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Great hotel in an excellent location. Very close to the old quarter of Hanoi. The staff at the hotel are helpful, friendly and very courteous. The breakfasts are outstanding. Special thanks to Ms Susan in the restaurant for all her attention.
Stephen
Stephen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
It’s nice property staff here are good ..Susan is the best staff ,polite n very helpful I really liked the experience…
vinod
Verified Expedia guest review
10/10 Exceptional
25 June 2024
The hotel is in a great location for walking around the old quarter. The breakfast buffet is terrific and the staff are all incredibly kind and helpful, especially Ms Susan in the breakfast buffet restaurant.
Stephen
Stephen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Excellent staff, very friendly and attentive. Room was extremely clean and well kept. Breakfast was varied and plentiful.
Michael
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Good location and very near to tourist attractions. Amazing view from the roof top bar and breakfast buffet is awesome. Staffs are very nice especially Ms. Ruby who gaves us tips where to go and where to eat. She is very helpful and messaged us everyday if we need something. I will recommend San Gran to my friends.
Kim Karren
Kim Karren, 9-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 June 2024
The old quarter of Hanoi is a wonderful place to stay and visit and the staff at the San Grand were all outstanding. I’d definitely stay there again.
Stephen
Stephen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
The staff are very friendly and helpful.
Joemel
Joemel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Quang
Quang, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2024
Hugo
Hugo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Great central location in Hanoi. Clean room. Very comfortable beds. Rooms are small but quiet. Air con worked great. Staff are all very friendly and helpful. Buffet breakfast was good. Lots of options.
Lisa
Lisa, 3-night romance trip
Verified Expedia guest review
8/10 Very good
8 May 2024
Nice,friendly,helpful employees, convenient location,one minus is the breakfast need to change not the same everyday
lien
lien, 8-night trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Great base to see Hanoi, two days is quite enough to experience this busy city. A combination of air pollution, humidity and temperature limited any enjoyment you might get from this place!
Kevin
Kevin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Great location - staff go above and beyond. Would stay again