San Grand Hotel, near Hoan Kiem Lake and O Quan Chuong, offers a serene retreat with The Huc Spa and Sunset Lake View restaurant. Unwind at the bar or on the terrace while enjoying free in-room WiFi. Guests rave about the helpful staff.
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
What's nearby
Hoan Kiem Lake - 2 min walk - 0.2 km
Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
Dong Xuan Market - 7 min walk - 0.6 km
St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
Hanoi Opera House - 13 min walk - 1.2 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 39 min drive
Hanoi Long Bien Station - 14 min walk
Hanoi Gia Lam Station - 15 min drive
Hanoi Railway Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
Nộm Bò Khô Long Vi Dung - 1 min walk
Hanoi Coffee Station - 2 min walk
Quán Ốc Vi Sài Gòn - 1 min walk
O’lake View Restaurant - 1 min walk
Sâm Cây Si - Bún Cá - 1 min walk
About this property
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP
When you stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. Guests can visit the spa to indulge in massages, facials or body scrubs, and vegetarian cuisine is served at Sunset Lake View, which is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and bar.
Languages
English, Vietnamese
At a glance
DONE
Hotel size
50 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Snack bar/deli
Working away
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Lockers available
Banquet hall
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Window screens
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bath or shower
Free toiletries
Hairdryer
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
Children's dinnerware
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Dining
Sunset Lake View – This restaurant specialises in vegetarian cuisine and serves lunch and dinner.
Rooftop – This rooftop bar specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 190000 for adults and VND 150000 for children
Airport shuttle service is offered for an extra charge of VND 528000 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge of 0 per cent of room rate (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa
Frequently asked questions
Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offer free cancellation for a full refund?
Yes, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?
Sorry, pets aren't allowed.
Is parking offered on site at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?
Sorry, there's no on-site parking at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP.
Is an airport shuttle service offered by LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?
Yes, an airport shuttle is available. The charge is VND 528000 per vehicle one-way.
What are the check-in and check-out times at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a 0% charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP and nearby?
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP has a spa.
Are there restaurants at or near LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?
Yes, Sunset Lake View offers vegetarian cuisine.
What's the area around LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP like?
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is located by the river in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 2 minutes' walk from Thang Long Water Puppet Theatre. Travellers say that the area is walkable and good for families.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
View
Lake
Restaurant
Rooftop bar
Food
Spa
What guests liked
Breakfast was consistently described as good, varied, and plentiful with many options. (38 reviews)
The dining experience at this property was exceptional with a variety of freshly made food options and attentive service. (7 reviews)
The spa at this property offers highly recommended treatments and exceptional service. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
15 Jun, 2025
Amazing hotel!!
Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Dominique
Dominique, 2-night trip
10/10 Exceptional
8 Apr, 2025
Lovely stay
Excellent hotel and very friendly customer service…thank you :)
Ann-Marie
Ann-Marie, 1-night trip
10/10 Exceptional
7 May, 2025
Staff are very helpful, wpuld like to rate them 6 stars.
Food is fantastic.
Noemi
Noemi, 3-night trip
10/10 Exceptional
20 Feb, 2025
Beautiful hotel
Natalie
Natalie, 1-night trip
10/10 Exceptional
29 Jan, 2025
The hotel is just wonderful
Phuong Th?o
10/10 Exceptional
8 Mar, 2025
Great location. Friendly staff. Amazing view from rooftop bar!
Geoffrey
Geoffrey, 5-night trip
10/10 Exceptional
10 Jun, 2025
Great location, Best Staff and Awesome Rooftop
This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
Denise
Denise, 3-night trip
10/10 Exceptional
3 Feb, 2025
good location
close to everywhere by walking, staffs are friendly & helpful
Ya-Yun
Ya-Yun, 4-night trip
10/10 Exceptional
5 Jan, 2025
Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating.
MASAAKI
MASAAKI, 5-night trip
10/10 Exceptional
8 Jan, 2025
Great location
Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need.
John
John, 1-night trip
10/10 Exceptional
6 Apr, 2025
Perfect hotel with excellent skybar
Great stay at this lovely hotel.
All staff are extremely helpful and kind.
Great beds and excellent cleaning.
The sky bar is truly amazing with a perfect view of the Hoan Kiem lake.
The breakfast is so lovely, and is perfect serviced by the lovely Ms. Amy and her team. They are all extremely kind and helpful and always do a little extra for you, to enjoy your breakfast.
Søs
Søs, 4-night trip
6/10 Good
25 Mar, 2025
hotel looks old.
NOISY street
Terence
Terence, 3-night trip
10/10 Exceptional
29 Jan, 2025
Amazing staff
Nice view
Phuong Th?o
8/10 Very good
10 Jan, 2025
I like the fact that the staff was very friendly & helpful.
Jesse
Jesse, 3-night trip
10/10 Exceptional
20 Nov, 2024
Great location near the lake. Staff is very friendly and helpful.
Denis
Denis, 1-night trip
10/10 Exceptional
29 Dec, 2024
The service at the San Grand was outstanding. The staff were extremely, professional, polite, helpful, and friendly. I highly recommend a stay at the San Grand!
Kathleen
10/10 Exceptional
17 Aug, 2024
View from the restaurant was excellent.
Torahiko
Torahiko, 1-night trip
10/10 Exceptional
15 Mar, 2024
Great stay
Francesca
Francesca, 2-night trip
10/10 Exceptional
7 Jan, 2025
Very nice hotel to stay and go around
The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Susan and the front desk.
changsuk
changsuk, 1-night trip
10/10 Exceptional
25 Oct, 2024
Great hotel in Hanoi old quarter With helpful staff thanks Ruby
Thao
Thao, 1-night trip
10/10 Exceptional
24 Nov, 2024
Staff was excellent
Denis
Denis, 4-night trip
10/10 Exceptional
1 Mar, 2025
Enjoyed San Grand Hotel so much first time we returned for second stay.
Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!).
We liked…
Clean large rooms
Service at Breakfast(level 10 with lake views)
Location
Professional staff
Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed.
Thanks for looking after us will be back!
******
******, 4-night trip
6/10 Good
10 Jul, 2024
Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stuart
Stuart, 3-night trip
10/10 Exceptional
5 Jan, 2025
Great central location
What a wonderful hotel in a great location. The check in was very detailed and covered everything we needed to know. Room was nice, comfortable bed and pillows, good shower pressure. Breakfast was lovely and all the staff bend over backwards to be helpful. Located close walking distance to the lake, beer lane and multiple restaurants. All in all great place to stay.
John
John, 3-night trip
10/10 Exceptional
28 Jun, 2024
very good hotel,room clean and relaxing,breakfast delicious,susan so nice