O'Gallery Classy Hotel & Spa - Hanoi

Hotel location could not be better. Smack right in the middle of Old Quarter. Staff were super friendly, hotel was clean and comfortable. A great boutique hotel. Would 100% stay there again. I guess the only issue I have is that the rooms are perhaps quite "business" and not as charming as could be. A pity given that Hanoi is such a charming city with chock full of character.

Check in takes too long.

This new property sits in a good location, within 10mins walk to shopping, beer street and Dong Xuan Market. Just outside the hotel are local fruit sellers and grocers so it gives one a glimpse of the Hanoian life and culture. We got an exec room with view that comes with only queen bed, room is abit small although the furniture was tasteful, TV channels only 2 with English. Service in the hotel is excellent - Phoebe for her professionalism and initiative and Lucy who helped with translation for our fruits spree outside the hotel! Thank you for a wonderful stay!

The service standard is very high. Very helpful staff from receptionist, restaurant to tour desk.

Amazing experience at brand new hotel located very near Hoan Kiem lake.

The styling was absolutely magnificent. The decor in the restaurant to view the food the quality of the food and service was outstanding the kindness and welcoming of the staff was outstanding

We had an amazing stay. The staff were so kind and helpful and the rooms beautiful and clean. I will definitely try to come again

We highly recommend the O'Gallery Classy Hotel. We stayed for 4 nights in December 2019. The staff is amazing-very helpful and service oriented. They made dinner reservations for us and seemed very concerned that we were enjoying our stay. The room was small but very clean and comfortable. The roof top bar is a great place for an evening cocktail as it overlooks the Old Quarter and the lake. The breakfast, which was included in our room price, was on the top floor and also overlooked the lake. Breakfast was very good and had lots of western and Vietnamese options. The Vietnamese coffee and pho were some of the best we had on our trip. The location is fantastic if you want to be in the Old Quarter. You walk outside of the hotel and immediately are immersed in the signs, sounds and smells of the Old Quarter. We walked everywhere from our hotel-French Quarter, Temple of Literature, Ho Chi Mihn memorial. We could hear a little street noise from our room in the evenings but it was usually quiet by 10pm or so. It did not keep us awake. We also enjoyed the hotel spa massages.

Hotel in the heart of old quarter. Clean, comfortable. Staff eager to please. Restaurant food very good. Beware: noise from bars goes on all night- ok if you are participating....but hard to sleep!

Great location, wonderful service, good breakfast and a fantastic roof top bar. The rooms are nice but small which is to be expected in the old quarter of Hanoi. Choose a room with a lake view - absolutely lovely! Dinner was really good as well - major points for presentation.