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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

4.0 star property
Riverfront hotel with spa, near Thang Long Water Puppet Theatre

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Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Serves breakfast, lunch and dinner
Exterior
Exterior
Serves breakfast, lunch and dinner
Reception
San Grand Hotel, near Hoan Kiem Lake and O Quan Chuong, offers a serene retreat with The Huc Spa and Sunset Lake View restaurant. Unwind at the bar or on the terrace while enjoying free in-room WiFi. Guests rave about the helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • Bath or shower
The current price is S$98
includes taxes & fees
15 Jul - 16 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Dbl or Twin

1 bedroom, minibar, in-room safe, desk

Junior Dbl or Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Separate bedroom
Day bed
Bathrobes
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

1 bedroom, minibar, in-room safe, desk

Family Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
2 bathrooms
Private bathroom
Bathrobes
Hairdryer
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Lucien Signature

1 bedroom, minibar, in-room safe, desk

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Rainfall showerhead
Shower/bath combination
  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Champagne service
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Balcony Room

1 bedroom, minibar, in-room safe, desk

Executive Balcony Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Lucien Privilege

1 bedroom, minibar, in-room safe, desk

Lucien Privilege

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Connecting Room

1 bedroom, minibar, in-room safe, desk

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
2 bathrooms
Private bathroom
Bathrobes
Hairdryer
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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9.6 out of 10, Exceptional, 4,712 reviews
The price is S$59
includes taxes & fees
14 Jul - 15 Jul
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About the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬2 min walk
  • ‪Quán Ốc Vi Sài Gòn - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Sâm Cây Si - Bún Cá - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

When you stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. Guests can visit the spa to indulge in massages, facials or body scrubs, and vegetarian cuisine is served at Sunset Lake View, which is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and bar.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Lockers available
  • Banquet hall

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Sunset Lake View – This restaurant specialises in vegetarian cuisine and serves lunch and dinner.
Rooftop – This rooftop bar specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 190000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 528000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of 0 per cent of room rate (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offer free cancellation for a full refund?

Yes, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Sorry, pets aren't allowed.

Is parking offered on site at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Sorry, there's no on-site parking at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP.

Is an airport shuttle service offered by LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yes, an airport shuttle is available. The charge is VND 528000 per vehicle one-way.

What are the check-in and check-out times at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a 0% charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP and nearby?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP has a spa.

Are there restaurants at or near LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yes, Sunset Lake View offers vegetarian cuisine.

What's the area around LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP like?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is located by the river in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 2 minutes' walk from Thang Long Water Puppet Theatre. Travellers say that the area is walkable and good for families.

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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
View
Lake
Restaurant
Rooftop bar
Food
Spa

What guests liked

  • Breakfast was consistently described as good, varied, and plentiful with many options. (38 reviews)
  • The dining experience at this property was exceptional with a variety of freshly made food options and attentive service. (7 reviews)
  • The spa at this property offers highly recommended treatments and exceptional service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing hotel!!

Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Dominique, 2-night trip

10/10 Exceptional

Lovely stay

Excellent hotel and very friendly customer service…thank you :)
Ann-Marie, 1-night trip

10/10 Exceptional

Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic.
Noemi, 3-night trip

10/10 Exceptional

Beautiful hotel
Natalie, 1-night trip

10/10 Exceptional

The hotel is just wonderful

10/10 Exceptional

Great location. Friendly staff. Amazing view from rooftop bar!
Geoffrey, 5-night trip

10/10 Exceptional

Great location, Best Staff and Awesome Rooftop

This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
Denise, 3-night trip

10/10 Exceptional

good location

close to everywhere by walking, staffs are friendly & helpful
Ya-Yun, 4-night trip

10/10 Exceptional

Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating.
MASAAKI, 5-night trip

10/10 Exceptional

Great location

Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need.
John, 1-night trip

10/10 Exceptional

Perfect hotel with excellent skybar

Great stay at this lovely hotel. All staff are extremely helpful and kind. Great beds and excellent cleaning. The sky bar is truly amazing with a perfect view of the Hoan Kiem lake. The breakfast is so lovely, and is perfect serviced by the lovely Ms. Amy and her team. They are all extremely kind and helpful and always do a little extra for you, to enjoy your breakfast.
Søs, 4-night trip

6/10 Good

hotel looks old.

NOISY street
Terence, 3-night trip

10/10 Exceptional

Amazing staff Nice view

8/10 Very good

I like the fact that the staff was very friendly & helpful.
Jesse, 3-night trip

10/10 Exceptional

Great location near the lake. Staff is very friendly and helpful.
Denis, 1-night trip

10/10 Exceptional

The service at the San Grand was outstanding. The staff were extremely, professional, polite, helpful, and friendly. I highly recommend a stay at the San Grand!

10/10 Exceptional

View from the restaurant was excellent.
Torahiko, 1-night trip

10/10 Exceptional

Great stay
Francesca, 2-night trip

10/10 Exceptional

Very nice hotel to stay and go around

The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Susan and the front desk.
changsuk, 1-night trip

10/10 Exceptional

Great hotel in Hanoi old quarter With helpful staff thanks Ruby
Thao, 1-night trip

10/10 Exceptional

Staff was excellent
Denis, 4-night trip

10/10 Exceptional

Enjoyed San Grand Hotel so much first time we returned for second stay. Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!). We liked… Clean large rooms Service at Breakfast(level 10 with lake views) Location Professional staff Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed. Thanks for looking after us will be back!
******, 4-night trip

6/10 Good

Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stuart, 3-night trip

10/10 Exceptional

Great central location

What a wonderful hotel in a great location. The check in was very detailed and covered everything we needed to know. Room was nice, comfortable bed and pillows, good shower pressure. Breakfast was lovely and all the staff bend over backwards to be helpful. Located close walking distance to the lake, beer lane and multiple restaurants. All in all great place to stay.
John, 3-night trip

10/10 Exceptional

very good hotel,room clean and relaxing,breakfast delicious,susan so nice