Serenity Authentic Glamping Tulum offers a tranquil retreat by the sea. Treat yourself to a rejuvenating spa treatment, savor breakfast at one of two on-site restaurants, or simply unwind in the garden. Guests can also enjoy an outdoor pool with sun loungers and WiFi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Spa
Bar
Pool
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Room service
Airport shuttle
Terrace
Coffee/tea in a common area
Air conditioning
Garden
Arcade/games room
Feel at home (6)
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)
Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)
Highlights
Deck/patio
Soundproofed
Private outdoor hot tub
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Jetted bath
41.31 sq m
Sleeps 2
1 King Bed
View all photos for Family Cabin
Family Cabin
Highlights
Deck/patio
Soundproofed
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Laptop workspace
Sleeps 6
3 King Beds
View all photos for Tent, Multiple Beds, Garden View (Harmony Triple tent)
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733
What's nearby
Cenote Azul - 1 min drive - 1.8 km
Ecopark Kantun Chi - 2 min drive - 2.9 km
Xpu-ha Beach - 2 min drive - 2.2 km
Cenote Cristalino - 2 min drive - 2.5 km
Puerto Aventuras Marina - 5 min drive - 6.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive
Tulum Intl. Airport (TQO) - 76 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 21.5 miles/34.6 km
Airport shuttle (surcharge)
Restaurants
Mirador Buffet - 5 min drive
Carey Lobby Bar - 5 min drive
Palmeras - 4 min drive
Tokyo - 3 min drive
Bar Mojado Beach - 4 min drive
About this property
Serenity Authentic Glamping Tulum
Serenity Authentic Glamping Tulum is a great choice for your beach stay in Xpu-Ha. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Mystic, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a terrace.
Languages
English, Spanish
At a glance
DONE
Hotel size
30 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (2 years old and younger) are not allowed
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
2 bars/lounges
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Fishing nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
An outdoor pool
Arcade/games room
Full-service spa
Room amenities
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Deck or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps.
Dining
Mystic – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Serenity Beach Club – On-site theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 120 per person
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Does Serenity Authentic Glamping Tulum offer free cancellation for a full refund?
Yes, Serenity Authentic Glamping Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serenity Authentic Glamping Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Serenity Authentic Glamping Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Serenity Authentic Glamping Tulum?
Yes, there's free self parking.
Is an airport shuttle service offered by Serenity Authentic Glamping Tulum?
Yes, an airport shuttle is available. The charge is USD 120 per person.
What are the check-in and check-out times at Serenity Authentic Glamping Tulum?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Serenity Authentic Glamping Tulum and nearby?
Have fun during the warmer months with activities nearby such as fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Serenity Authentic Glamping Tulum also has 2 bars and spa services, as well as an arcade and a garden.
Are there restaurants at or near Serenity Authentic Glamping Tulum?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Serenity Authentic Glamping Tulum have any outdoor private spaces?
Yes, every room features a deck or patio.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Serenity Authentic Glamping Tulum Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Beach
Food
Camping
Children
Ambience
Drinks
Spa
Air conditioning
Walking
Reviews
10/10 Exceptional
2 Mar, 2025
Awesome beach super close and walking distance to Cenote Minotaur
Noah
Noah, 3-night trip
10/10 Exceptional
31 Jan, 2025
Love this place. Will come back
Olena
Olena, 6-night trip
10/10 Exceptional
13 Feb, 2025
Much nicer than expected!
So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Patrick
Patrick, 1-night trip
10/10 Exceptional
15 Dec, 2024
Had a great time
Estefania
Estefania, 7-night trip
8/10 Very good
12 Mar, 2025
Our room could not have been better. It exceeded my expectation.
The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Susan
Susan, 3-night trip
8/10 Very good
29 Jun, 2024
Very nice experience for Glamping.
Jose
Jose, 2-night trip
8/10 Very good
3 Mar, 2024
Great experience to feel free, close to the beach whici is ideal for the kids
Jonathan
Jonathan, 7-night trip
10/10 Exceptional
27 Feb, 2023
We loved the quaintness!
Pamela
Pamela, 7-night trip
8/10 Very good
8 Aug, 2022
Peaceful location
Pedro
Pedro, 4-night trip
8/10 Very good
2 Jun, 2024
Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Ryall
Ryall, 2-night trip
10/10 Exceptional
16 Sept, 2023
Great service. Staff amazing, helpful
Analizeth
Analizeth, 1-night trip
10/10 Exceptional
31 Aug, 2022
Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Nidzfar Julkarnain
Nidzfar Julkarnain, 4-night trip
10/10 Exceptional
23 Jun, 2023
I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day <3 I'll be back for sure!
Lauren
Lauren, 1-night trip
10/10 Exceptional
18 Jan, 2023
We loved the relaxed atmosphere of staying at this property. The staff was so helpful and friendly with giving recommendations and solving any issues. Great ammenities and very laid-back atmosphere. I would highly recommend!
Chelsea
10/10 Exceptional
14 Oct, 2022
Beatifull
Susan
Susan, 1-night trip
10/10 Exceptional
25 Sept, 2022
I liked property
Guadalue
Guadalue, 1-night trip
6/10 Good
21 Feb, 2024
We really liked the atmosphere, and the place was so authentic.
Unfortunately there is a lot of noise from the traffic on the highway close by. We could hear it all night, and when you sleep in tents it is very annoying.
If the glamping had been closer to the beach it would have been perfect, and the noise would not have been a problem.
Breakfast was good, and the tents were very charming, good beds and nice shower, loved it
Sara
Sara, 3-night trip
4/10 Fair
14 Apr, 2023
Food was terrible if you combined the breakfast lunch and dinner menu there’s maybe 15 items the pool was filled with kids who I’m sure where not stayin at the property the drinks at this place were horrible not one good bar tender the beach club is filled with locals
Christopher
6/10 Good
7 May, 2024
I booked a room for 4 people and found out about extra charges when I arrived. The price on expedia is different than the property. I was disappointed when I could not change my expedia reservation to get a discounted rate for additional people.
Robin
Robin, 5-night trip
8/10 Very good
9 Mar, 2024
Such a gem of a place! Tents, setting and beach all amazing! Hugo on the beach was the best waiter! The only downfall was the food in the restaurant at the hotel (beach was great). Poor food quality, over-priced and wait time over 60 minutes for dinner. Try that with kids - you want to stab your eye out with a fork. You don’t have many options down there for food as you’re isolated. If we did it again we would pack some fridge-friendly meals and avoid the restaurant all together. If they improved this aspect of the hotel it would be a 5 star Glamping experience!
Ryall
Ryall, 1-night trip
10/10 Exceptional
6 May, 2023
Beautiful property for a no-frills kinda stay in nature. Camping without the bugs & fan! A/C works well and rooms are clean and very comfortable. Staff super friendly and accommodating. Two areas for improvement: Food could be better - mostly fried and unhealthy. Times are limited. I advise against the spa as the massage was poor quality. Save yourself some $ and get one on the beach! We would stay again!
Ryall
4/10 Fair
2 May, 2023
There were at least 10 kids runnning around it was too noisy. Its suppsed to be a relaxing property. It wss not
The hotel was full you could see the staff was overwhelmed at dinner time. The food is very boring
Daniela daniel
Daniela daniel, 1-night trip
10/10 Exceptional
3 Dec, 2022
I LOVED IT !!! :)
I still did not get a refund for my car rental though .
Tyronna B
6/10 Good
17 Mar, 2023
Glamping camping
The concept is great but the tents proved to be noisy and lacking privacy. The beach club closed early meaning sunset drinks were not an option. Food was awful and vastly overpriced but there are plenty of better options nearby. People were lovely and service was fine but in poor weather or if you don’t have a rental car to offer independence it would not have been a wise choice for us.
Michael
Michael, 6-night trip
2/10 Poor
28 Nov, 2022
They close the doors early and don’t have staff to open the gates