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Serenity Authentic Glamping Tulum

3.5 star property
Xpu-Ha beach hotel with spa, outdoor pool

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Photo gallery for Serenity Authentic Glamping Tulum

Beach nearby, white sand
Outdoor pool, pool loungers
Terrace/patio
2 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, minibar, in-room safe
Serenity Authentic Glamping Tulum offers a tranquil retreat by the sea. Treat yourself to a rejuvenating spa treatment, savor breakfast at one of two on-site restaurants, or simply unwind in the garden. Guests can also enjoy an outdoor pool with sun loungers and WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Arcade/games room

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

1 bedroom, premium bedding, minibar, in-room safe

Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

Highlights

Deck/patio
Soundproofed
Private outdoor hot tub
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Jetted bath
  • 41.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

1 bedroom, premium bedding, minibar, in-room safe

Family Cabin

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Laptop workspace
  • Sleeps 6
  • 3 King Beds

View all photos for Tent, Multiple Beds, Garden View (Harmony Triple tent)

View from room

Tent, Multiple Beds, Garden View (Harmony Triple tent)

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Laptop workspace
  • 51.90 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed, Garden View (Harmony Tent)

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Laptop workspace
  • 41.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed, Garden View (Harmony Tent)

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Laptop workspace
  • 41.31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About the area

Map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733

What's nearby

  • Cenote Azul - 1 min drive - 1.8 km
  • Ecopark Kantun Chi - 2 min drive - 2.9 km
  • Xpu-ha Beach - 2 min drive - 2.2 km
  • Cenote Cristalino - 2 min drive - 2.5 km
  • Puerto Aventuras Marina - 5 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive
  • Tulum Intl. Airport (TQO) - 76 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 21.5 miles/34.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬5 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Palmeras - ‬4 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Bar Mojado Beach - ‬4 min drive

About this property

Serenity Authentic Glamping Tulum

Serenity Authentic Glamping Tulum is a great choice for your beach stay in Xpu-Ha. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Mystic, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Arcade/games room
  • Full-service spa

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps.

Dining

Mystic – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Serenity Beach Club – On-site theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Frequently asked questions

Does Serenity Authentic Glamping Tulum offer free cancellation for a full refund?

Yes, Serenity Authentic Glamping Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenity Authentic Glamping Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Serenity Authentic Glamping Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Serenity Authentic Glamping Tulum?

Yes, there's free self parking.

Is an airport shuttle service offered by Serenity Authentic Glamping Tulum?

Yes, an airport shuttle is available. The charge is USD 120 per person.

What are the check-in and check-out times at Serenity Authentic Glamping Tulum?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Serenity Authentic Glamping Tulum and nearby?

Have fun during the warmer months with activities nearby such as fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Serenity Authentic Glamping Tulum also has 2 bars and spa services, as well as an arcade and a garden.

Are there restaurants at or near Serenity Authentic Glamping Tulum?

Yes, there are 2 on-site restaurants, featuring international cuisine.

Does Serenity Authentic Glamping Tulum have any outdoor private spaces?

Yes, every room features a deck or patio.

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Serenity Authentic Glamping Tulum Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Beach
Food
Camping
Children
Ambience
Drinks
Spa
Air conditioning
Walking

Reviews

10/10 Exceptional

Awesome beach super close and walking distance to Cenote Minotaur
Noah, 3-night trip

10/10 Exceptional

Love this place. Will come back
Olena, 6-night trip

10/10 Exceptional

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Patrick, 1-night trip

10/10 Exceptional

Had a great time
Estefania, 7-night trip

8/10 Very good

Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Susan, 3-night trip

8/10 Very good

Very nice experience for Glamping.
Jose, 2-night trip

8/10 Very good

Great experience to feel free, close to the beach whici is ideal for the kids
Jonathan, 7-night trip

10/10 Exceptional

We loved the quaintness!
Pamela, 7-night trip

8/10 Very good

Peaceful location
Pedro, 4-night trip

8/10 Very good

Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Ryall, 2-night trip

10/10 Exceptional

Great service. Staff amazing, helpful
Analizeth, 1-night trip

10/10 Exceptional

Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Nidzfar Julkarnain, 4-night trip

10/10 Exceptional

I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day <3 I'll be back for sure!
Lauren, 1-night trip

10/10 Exceptional

We loved the relaxed atmosphere of staying at this property. The staff was so helpful and friendly with giving recommendations and solving any issues. Great ammenities and very laid-back atmosphere. I would highly recommend!

10/10 Exceptional

Beatifull
Susan, 1-night trip

10/10 Exceptional

I liked property
Guadalue, 1-night trip

6/10 Good

We really liked the atmosphere, and the place was so authentic. Unfortunately there is a lot of noise from the traffic on the highway close by. We could hear it all night, and when you sleep in tents it is very annoying. If the glamping had been closer to the beach it would have been perfect, and the noise would not have been a problem. Breakfast was good, and the tents were very charming, good beds and nice shower, loved it
Sara, 3-night trip

4/10 Fair

Food was terrible if you combined the breakfast lunch and dinner menu there’s maybe 15 items the pool was filled with kids who I’m sure where not stayin at the property the drinks at this place were horrible not one good bar tender the beach club is filled with locals

6/10 Good

I booked a room for 4 people and found out about extra charges when I arrived. The price on expedia is different than the property. I was disappointed when I could not change my expedia reservation to get a discounted rate for additional people.
Robin, 5-night trip

8/10 Very good

Such a gem of a place! Tents, setting and beach all amazing! Hugo on the beach was the best waiter! The only downfall was the food in the restaurant at the hotel (beach was great). Poor food quality, over-priced and wait time over 60 minutes for dinner. Try that with kids - you want to stab your eye out with a fork. You don’t have many options down there for food as you’re isolated. If we did it again we would pack some fridge-friendly meals and avoid the restaurant all together. If they improved this aspect of the hotel it would be a 5 star Glamping experience!
Ryall, 1-night trip

10/10 Exceptional

Beautiful property for a no-frills kinda stay in nature. Camping without the bugs & fan! A/C works well and rooms are clean and very comfortable. Staff super friendly and accommodating. Two areas for improvement: Food could be better - mostly fried and unhealthy. Times are limited. I advise against the spa as the massage was poor quality. Save yourself some $ and get one on the beach! We would stay again!

4/10 Fair

There were at least 10 kids runnning around it was too noisy. Its suppsed to be a relaxing property. It wss not The hotel was full you could see the staff was overwhelmed at dinner time. The food is very boring
Daniela daniel, 1-night trip

10/10 Exceptional

I LOVED IT !!! :) I still did not get a refund for my car rental though .

6/10 Good

Glamping camping

The concept is great but the tents proved to be noisy and lacking privacy. The beach club closed early meaning sunset drinks were not an option. Food was awful and vastly overpriced but there are plenty of better options nearby. People were lovely and service was fine but in poor weather or if you don’t have a rental car to offer independence it would not have been a wise choice for us.
Michael, 6-night trip

2/10 Poor

They close the doors early and don’t have staff to open the gates