51 Xuan Dieu Street Quang An Tay Ho Dist, Hanoi, 10000
What's nearby
West Lake - 4 min walk
Ho Chi Minh Mausoleum - 4 min drive
Quan Chuong Gate - 5 min drive
Hoan Kiem Lake - 5 min drive
Hanoi Old Town Night Market - 6 min drive
Getting around
Hanoi (HAN-Noi Bai Intl.) - 29 min drive
Hanoi Long Bien Station - 11 min drive
Hanoi Railway Station - 16 min drive
Ga Thuong Tin Station - 21 min drive
Free local area shuttle
Airport pickup service
Restaurants
The Republic - 4 min walk
Nan N Kabab - 2 min walk
Savage - 3 min walk
Chicken Society - 1 min walk
Phúc Long Coffee And Tea - 3 min walk
About this property
Fraser Suites Hanoi
At Fraser Suites Hanoi, you'll be a short five-minute drive from West Lake and Quan Chuong Gate. Guests can relax at the steam room, work out at the 24-hour fitness centre or grab a bite to eat at the restaurant. An outdoor pool and a children's pool are other highlights, and apartments feature fireplaces and kitchens.
Languages
English, Vietnamese
At a glance
Property size
280 apartments
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6 PM
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport pickup on request (available 24 hours a day)*
Off-site
Free area shuttle
Other information
Designated smoking area (fines apply)
Property amenities
Pool/Spa
Outdoor pool
Steam room
Internet
Free WiFi
Parking and transport
Free self-parking on site
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
On-site car hire
Family friendly
Children's pool
Playground
Babysitting (surcharge)
Restaurants on site
Truffle Restaurant
Kitchen
Fridge (full size)
Microwave
Shared microwave
Coffee/tea maker
Rice cooker
Electric kettle
Cookware/dishes/utensils
Toaster
Dining
Buffet breakfast available for a fee daily 6 AM–10 AM: VND 397000 per person
1 restaurant
Coffee/tea in a common area
Room service available
Bedrooms
Pillow menu
Bed sheets provided
Rollaway/extra beds: VND 1300000.00 per night
Bathrooms
Bath or shower
Rainfall shower head
Toilet with electronic bidet
Free toiletries
Hairdryer
Towels provided
Dressing gowns
Slippers
Toothbrush and toothpaste
Living spaces
Fireplace
Dining room
Library
Sitting area
Entertainment
55-inch smart TV with satellite service
TV in a common area
Outdoor areas
Barbecue
Garden
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Business centre
Computer station
Laptop workspace
Climate control
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
No lifts
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Free newspapers
On-site shopping
Location highlights
Near the airport
In the business district
In the city centre
In the historical district
Things to do
24-hour fitness centre
Bike hire on site
Shopping centre on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system
General
280 rooms
25 floors
1 building
Beaux Arts architecture
Individually decorated
Special features
Dining
Truffle Restaurant – On-site restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 397000 per person
Airport shuttle service is offered for an extra charge of VND 1240000 per vehicle
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for VND 1300000.00 per night
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and cash.
This property is professionally cleaned.
Also known as
Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi
Frequently asked questions
Does Fraser Suites Hanoi offer free cancellation for a full refund?
Yes, Fraser Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fraser Suites Hanoi?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Fraser Suites Hanoi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Fraser Suites Hanoi?
Yes, there's free self parking.
Is an airport shuttle service offered by Fraser Suites Hanoi?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 1240000 per vehicle.
What are the check-in and check-out times at Fraser Suites Hanoi?
Check-in start time: 2 PM; check-in end time: 6 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Fraser Suites Hanoi and nearby?
Fraser Suites Hanoi has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Fraser Suites Hanoi?
Yes, there's an on-site restaurant, Truffle Restaurant.
Does Fraser Suites Hanoi have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and a rice cooker.
What's the area around Fraser Suites Hanoi like?
Fraser Suites Hanoi is in Tay Ho, a short 4-minute walk from West Lake.
Fraser Suites Hanoi Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Clean, comfortable and fantastic service
Check in was smooth, property is clean and very comfortable. Small shopping mall next door for simple groceries and food. Need to take grab to most places, grab is easy and not expensive. Front desk was helpful, particularly Eva who went the extra mile to ensure our trip was enjoyable giving suggestions and also helping to organise with tour
Ivy
Ivy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Verified traveller
7-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 November 2024
Wendy
Wendy, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Frank
Frank, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Frank
Frank, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 August 2024
Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Katherine
Katherine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
4/10 Fair
18 July 2024
Terrible service ..
they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Shih Yung
Shih Yung, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
This is my go to property in West Lake.
Brock
Brock, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Katherine
Katherine, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
Le
Le, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
Staps and property are very good. I am strongly recommend.
Silvia
Silvia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Thi Hong Loan
Thi Hong Loan, 6-night trip
Verified Expedia guest review
10/10 Exceptional
19 April 2024
Malkia
Malkia, 2-night trip
Verified Expedia guest review
2/10 Poor
19 April 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2024
Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym.
Paul
Paul, 8-night business trip
Verified Expedia guest review
10/10 Exceptional
16 April 2024
Tyyondre
Tyyondre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 March 2024
Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Paul
Paul, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
17 March 2024
The service in this property is exceptional!!! From the front desk staff to the team on the different restaurants! Such a great atmosphere plus is a gorgeous place. Highly recommend!
vanessa
vanessa, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 January 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2023
Excellent
Daniel
Daniel, 5-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2023
Hieu
Hieu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2023
Cong Luan
Cong Luan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2023
Nice, clean and roomy. Property is a bit dated. AC in bedroom was a bit noisy, and bathroom was small and has no hangers for used towels to be reused and toilet seat with only cold water.
Other than these, it is a great place. Will definitely come back.