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Barceló Maya Palace - All Inclusive

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Exterior
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
3 outdoor pools, pool loungers

Overview of Barceló Maya Palace - All Inclusive

VIP Access

Barceló Maya Palace - All Inclusive

4.5 star property
Beachfront property in Xpu-Ha with water park and spa

8.4/10 Very good

1,159 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is S$380
Price available on 02/12/2022
Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

Room options

About this area

What's nearby

  • On a private beach
  • Akumal Beach - 17 min drive
  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Cozumel Intl. Airport (CZM) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

Restaurants

  • El Arbolito - 4 min drive
  • Paparazzi - 4 min drive
  • Le Bistrot Chez Dede & Lalo - 4 min drive
  • Dolce Vita - 5 min drive
  • Dos Chiles - 5 min drive

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll have access to onsite scuba diving, snorkeling, and kayaking. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub, and a free kid's club. The helpful staff and overall property condition get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 756 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2350 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Mirador - This buffet restaurant specializes in international cuisine.
La Hacienda - This buffet restaurant specializes in Mexican cuisine.
Rodizio - This restaurant specializes in Brazilian cuisine.
Brasserie - This restaurant specializes in French cuisine.
Caribe - This restaurant specializes in Caribbean cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Barceló Maya Palace - All Inclusive?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on 2 December 2022 start from S$380, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Barceló Maya Palace - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Barceló Maya Palace - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Barceló Maya Palace - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Barceló Maya Palace - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Barceló Maya Palace - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Barceló Maya Palace - All Inclusive?
You can check in from 3 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Barceló Maya Palace - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Barceló Maya Palace - All Inclusive also has 2 poolside bars, 4 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Barceló Maya Palace - All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine. Nearby restaurants include La Caleta (2.1 mi), Restaurant Latitude 20 (2.2 mi), and Bamboo Cafe & Smoothies (2.5 mi).
Does Barceló Maya Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Palace - All Inclusive like?
Barceló Maya Palace - All Inclusive is a short 1-minute walk from Cenote Cristalino and 7 minutes' walk from Cenote Azul. Travelers say this property is in a good location.

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Rivera Maya 2022
The resort is massive. I have never stayed here but a friend was getting married so we planned the trip. We stayed at the Maya Palace and with that we had access to all the other resort restaurants EXCEPT the adults only one. I was told if you stayed at the others (tropical, colonial) you can only access the hotels “below” yours not “above” shuttle service is great during business times it is kind of a mess but walking is super close between all resorts. The seafood restaurant Carbie (I think) was amazing and good portions for an all inclusive. Lots to do for adults and kids
Meghan, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Teresa, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Menachem, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful resort. A little dated, but well kept up & clean. Wish the food had been better & the beach less rocky, & more sandy. Overall great family vacation.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great stay & staff! Loved the property a lot
lesly, 4-night romance trip
Verified Expedia guest review

8/10 Very good

We had a good time in the resort , the pool entertainment was great, staff had everyone dancing.
CARLA, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We like this resort because it is so huge with so much to do without leaving the gates. We ended up being upgraded to the adults only section and WOW! The building is only a couple years old and so spacious. Planning on making this an annual trip!
Thomas W, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a fantastic vacation. We will be back.
Crystal, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Excellent hotel
Orelvis, 3-night family trip
Verified Expedia guest review

2/10 Poor

Me and my friends (a group of 20 people) paid for All Inclusive to stayed at Maya Barcélo Palace for 7 days, but sadly, it’s not All Inclusive like before, and the resort lost power every night, the longest time is 5 hrs at night. I’ll not come back to this resort.
MINH, 6-night family trip
Verified Expedia guest review